Family Day SPECIAL - 20% OFF ARCHIVAL-GRADE FILM, VIDEO, PHOTOS transfers FEB 15 - 24, 2018
What our clients think of our work
From: Pam S Sent: Tuesday, February 13, 2018 - 21:45 To: Ryan Colling <email@example.com> Subject: Re: Digital Treasures Service Follow Up
It was a thrill to hear my university music recital after 36 years... just like magic! I shared it with my two sons and they said it was like time travelling :-) The quality was excellent as was the price and the turnaround time. Highly recommended.
Thanks for your friendly service,
From: Wendy H Sent: Tuesday, February 13, 2018 - 13:58 To: Ryan Colling <firstname.lastname@example.org> Subject: RE: Digital Treasures Service Follow Up
I am sad I have no other digital tapes to be converted. But if I did you would be first to know
You were more than a pleasure to deal with and I shall tell all my friends at Bank of Montreal also I have placed your calling cards around our building
Thank you again
From: Andrew S Sent: Monday, February 12, 2018 - 21:11 To: Jen Knez <email@example.com> Subject: Re: Digital Treasures Service/ Project Follow Up
I’m very happy happy with your service and have no complaints! I will recommend Digital Treasures to my friends and family.
From: Pete M Sent: Saturday, February 10, 2018 - 14:44 To: Ryan Colling <firstname.lastname@example.org> Subject: Re: Digital Treasures Service Follow Up
The quality of the large reels were better than I expected, especially considering that the films were close to 50 years old. I had a feeling that the small reels would not be of the same quality, (no reflection on your process) maybe why they were never added / spliced.
I will certainly give you a "like" on FB and add a comment.
From: Douglas W Sent: Saturday, February 10, 2018 - 19:38 To: Ryan Colling <email@example.com> Subject: Re: Digital Treasures Service Follow Up
Thank you for your e mail. The "Stick" was a big step forward for my archives. Some of the 35 mm slides tell the story of the death of my Grand Father in the second battle of Ypres in April, 1915, It is very important that I now have a good and safe record of this event.
In addition the original 35 mm slides were smoke and water damaged in a horrid fire in our house in March, 2009. I now have a permanent record. Well done.
I uploaded the stick to my computer and then went to Shoppers Drug mart at Six Points Plaza. Unfortunately they no longer to prints from a stick.
I began experimenting with my printer and was able to produce top grand prints of all of the items. What a pleasant surprise. Thank you for your technical skills, suggestions and you know how.
10 February, 2018
From: Jonathan C Sent: Saturday, February 10, 2018 - 17:58 To: Jen Knez <firstname.lastname@example.org> Subject: Re: Digital Treasures Service/ Project Follow Up
It was great! My parents loved it as a gift and very happy with the quality of it.
The customer service was also excellent. We had one of the dvds cut off early and it was fixed right away by your team without hassle.
Thanks for checking in,
From: Rhonda Sent: Saturday, February 10, 2018 - 15:21 To: Ryan Colling <email@example.com> Subject: Re: Digital Treasures Service Follow Up
I am happy to provide a testimonial for you!
I can't even stress enough how pleased I am with the service you provided from the time I made initial contact to the personalized phone call I received back to discuss the job and then the finished product. I really wasn't sure what I wanted other than having my wedding vhs tapes preserved. You explained in detail my options so I was able to make an informed choice. I mailed in my tapes so it was great that you notified me once you were in receipt of them. Not only was it a seamless transaction, it was done quickly and efficiently. Granted I had a very small job and the fact that I wasn't pushed aside in order to complete larger jobs speaks volumes. I'm really happy with your service, and with finished product but also with everyone I had the pleasure of dealing with at Digital Treasures. I will definitely be using your services again and I have already provided friends with your information so that they can have their memories preserved as well. Thanks so much for everything!!
p.s. the facebook review is up as well!
thanks for everything Ryan!!
From: John D Sent: Saturday, February 10, 2018 - 12:45 To: Ryan Colling <firstname.lastname@example.org> Subject: Re: Digital Treasures Service Follow Up
This (so far) three-year customer has only kudos for Digital Treasures and the quickly, competently and inexpensively helpful people who staff it.
From: BJ L Sent: Thursday, February 8, 2018 - 13:03 To: Ryan Colling <email@example.com> Subject: RE: Digital Treasures Service Follow Up
I would very much like to recommend your company but I will not go on facebook. If I can do it any other way I would certainly recommend your company.
I found you very informative on what you were going to do, when I called and asked about the sound, you were very informative and accommodating and then, because I am computer illiterate, explained what I missed and followed up to make sure I was doing it right. (of course I did it wrong) You are very helpful and return calls after you check up on what I was doing wrong.
You came highly recommended by Computer Mechanics in Oshawa.
Thank you very much and if I can recommend you any other way would be happy to do so.
From: Amy Orr Sent: Tuesday, February 6, 2018 - 13:53 To: Chris Cooper <firstname.lastname@example.org> Subject: Re: Your order is ready
Just to let you know Chris that I received the videos and the digital files back today and they all look great. Thank you so much for the efficient and careful service!
From: Carolyn R Sent: Tuesday, February 6, 2018 - 12:12 To: Digital Treasures <email@example.com> Subject: Re: received DVD
l just watched my dvd loved it great job. Very happy with what you did.
Thank you very much.
From: Craig J Sent: Friday, February 2, 2018 - 11:23 To: Digital Treasures <firstname.lastname@example.org> Subject: Re: Your order is ready
Thanks very much for the great job you did in converting my High School Music record.
The sound in very pure and high quality. It sounds as if I'm still sitting in the middle of the band.
I have and will recommend your service to my friends!!
From: Steven Sent: Thursday, January 25, 2018 - 01:01 To: "Jen Knez" <email@example.com> Subject: Re: Project Follow Up
I took into Digital Treasures a movie I made 50 years ago on a Super 8 camera. The movie also had a sound track which back in those days was a magnetic strip on the Super 8 film. Needless to say, Super 8 sound film projectors are hard to find these days. I had my doubts when I took it in but Digital Treasures did the impossible and put it on a flash drive. The quality was fantastic. Their customer service is amazing. Always asking if I was completely satisfied. I will return with more films to convert. Based on my experience, I would recommend them to everyone!!!!
From: Herb W Sent: Tuesday, January 23, 2018 - 15:51 To: "Jen Knez" <firstname.lastname@example.org> Subject: RE: Project and Service Follow Up
Thanks for the email. I have not been able to spend much time yet on the reproductions. However all does appear to be great and the service was outstanding.
From: DALE G Sent: Friday, January 12, 2018 - 21:16 To: Chris Cooper <email@example.com> Subject: Digital Treasures Testimonial
Thanks for all the professional advice and service in transferring my television shows to digital. Great quality in the dubbing of video tape dating back 17 years.
From: William F Sent: Wednesday, January 10, 2018 - 12:15 To: Marc Knez <firstname.lastname@example.org> Subject: Comments about Scan—Excellent Detail!
The focus of your scan — the accuracy of recording the details on the original film — are extraordinary! I actually think your equipment produces better results than anyone else anywhere in the world.
By the way, the quality of the sound transfer is also good.... On my way to the post office, I gave a high-school movie-making friend of mine a DVD of the scan you made for me, of that old movie... now this friend of mine, is VERY critical. He has a degree in video-making (my own degree is in old-fashioned film). And he has a brand new 4K flat-screen, so he is inspecting all movies in his library extremely closely to find what new details he can see. He has seen other scans I've had of other movies, and has never been impressed.
Well, the image quality of your scan is so incredible that he had to call me right up and comment to me about how sharp and clear the image was on his flat-screen. He couldn't help but kid me about being able to see the ant running around on the sink in the background of one shot (!!!!!). And I gave him only a DVD of the scan — not even a blu-ray! (Which would have even more detail, of course.)
I will surely recommend that HE get HIS movies scanned by your company, too. And I can also without qualification recommend your services to all my friends when they need a scan.
Myself, I always felt this little film of mine was lacking proper lighting and colour, and I never liked to look at it. But your scan of it absolutely sparkles! I keep looking at it over and over just enjoying the crackling sharpness of the image and the brightness of the colors.
From: Jas Page Sent: Saturday, January 13, 2018 - 09:12 To: Lucas Hrynyshyn <email@example.com> Subject: Following up on you Recent Digital Treasures Order
I'll definitely use your services again. I have lots of materials - just saving my pennies.
All the best, Paul
From: Maureen G Sent: Thursday, January 4, 2018 - 15:56 To: Lucas Hrynyshyn <firstname.lastname@example.org> Subject: Re: Your Digital Treasures Order
I am happy with the result and service. I have recommended DT to a couple of friends. Thanks!
From: John Sent: Friday, December 29, 2017 - 06:06 To: Digital Treasures <email@example.com> Subject: RE: Your order is ready
I received the package and transferred to my computer. I am really impressed with how well the conversions came out. This will be fun for me to watch through and edit.
From: Elaine and Al Sent: Thursday, December 28, 2017 - 14:46 To: "Jen Knez" <firstname.lastname@example.org> Subject: Testimonial / New Year's wishes
By the way, I meant to mention that my almost 60-year-old 8mm movies never looked that good before. There was always a bit of flicker, signs of dust and the need to refocus the projector, etc. In 1964, I switched to Super8 and the picture quality was better than the 8mm movies taken with a wind-up Kodak “Brownie” camera. To our amazement, now the old 8mm movies look just as good as the Super8 ones. I had copied some of them by using a projector, a film transfer box and a Sony VX1000 MiniDV camcorder connected by firewire to a DVD recorder. The results were watchable, but lacked the excellent quality of the copies you made!
Merry Christmas to the Digital Treasures team!
From: Will C Sent: Sunday, December 24, 2017 - 01:03 To: Digital Treasures <email@example.com> Subject: Re: Order Confirmation/ Thank you
Thank you for your great customer service.
I will recommend your company whenever the opportunity presents itself.
From: Lynne MacKenzie Sent: Wednesday, December 20, 2017 - 08:04 To: Chris Cooper <firstname.lastname@example.org> Subject: Re: Project Shipment Tracking
Thanks so much Chris!
I must tell you, it has been a long time since I've done business with one such as yours. Your staff is so friendly and accommodating, and it has been an absolute pleasure! My hat goes off to you!
Merry Christmas to you and yours!
From: Fardad K Sent: Tuesday, December 19, 2017 - 10:23 To: Digital Treasures <email@example.com> Subject: Re: Your order is ready
Thank you very much, I got my file. It was the best costumer service, you guys are nice and professional.
From: Thomas M Sent: Wednesday, December 13, 2017 - 09:48 To: firstname.lastname@example.org Subject: a thank you
I just wanted to let you know how pleased I am with the service your team provided. The large clunky, worse for wear, U-matic tapes I had brought to you were turned into clear, crisp audible video files. The original videos hold information of a historic nature about life in Ontario’s Institutions for people with Intellectual Impairments. Your making them usable again will assist me in one of the projects on which I am currently working. Without the high quality service provided by Digital Treasures the vital information on these tapes would have been lost.
Thank you very much for providing such prompt, personable professional performance.
From: Tim S Sent: Thursday, December 7, 2017 - 19:20 To: Marc Knez <email@example.com> Subject: RE: Your order is ready
I cannot speak highly enough of the level of customer service and quality of work of Digital Treasures.
My father took 3,000 colour slides over a 40 year period. We edited them down to about a quarter of that. Digital Treasures processed our order and now with numerous USB sticks, many members of the family can easily access and enjoy the finished product. This truly is a classy operation.
Toronto December 2017
From: PAUL C Sent: Monday, December 4, 2017 - 21:18 To: Digital Treasures <firstname.lastname@example.org> Subject: Re: Your order is ready
Thanks. Very pleased and got all tapes back today. Great over all experience, thank you.
From: Zigresse Sent: Wednesday, November 29, 2017 - 16:31 To: Chris Cooper <email@example.com> Subject: RE: Project Shipment Tracking
We received our movies this morning. Needless to say the first thing we did was to watch reel 1 on the DVD. My mother was thrilled with the results and we can’t wait to watch the other reels.
Sending our movies all the way from Swift Current, Saskatchewan, was a little nerve racking but your excellent customer service and how you kept us informed at each stage of the process really helped to alleviate our worries.
Thank you so much for bringing back these great memories!
From: Bryce Sent: Wednesday, November 29, 2017 - 18:09 To: Ryan Colling <firstname.lastname@example.org> Subject: RE: Digital Treasures Service Follow Up
I also want to compliment your “front woman” in New Toronto. Unfortunately, I’ve forgotten her name, but she was helpful, bright, enthusiastic….I have some more 16mm film I’ll be bringing shortly! BT
From: Arthur W Sent: Monday, November 27, 2017 - 15:51 To: Ryan Colling <email@example.com> Subject: Re: Digital Treasures Service Follow Up
Because of a recent move, I have employed the services provided by Digital Treasures at two of their locations - Burlington and North York. I received the same curteous service and professional results at both locations and would have no reservations whatsoever in recommending them to anyone for their video/film/audio digital needs. Thank you Digital Treasures!
From: DAVID TRAHAIR Sent: Thursday, November 16, 2017 - 15:27 To: Lucas Hrynyshyn <firstname.lastname@example.org> Subject: Re: Following Up on Your Recent Digital Treasures Order
Can’t think of anything that could have been done better.
Very professional service, excellent quality and priceless results
David Trahair CPA, CA
Personal finance writer + trainer + content developer
email@example.com I www.trahair.com
From: Guy E Sent: Thursday, November 16, 2017 - 10:37 To: Jen Knez <firstname.lastname@example.org> Subject: RE: VHSc Preservation Project
Thanks for checking in. We are very happy with the service and quality we received from you. I have actually recommended you to 2 people already.
From: Gordon G Sent: Wednesday, November 8, 2017 - 16:51 To: Ryan Colling <email@example.com> Subject: Re: Digital Treasures Service Follow Up
I was very satisfied with the transfer your team did
and can't wait to apply it to my work flow. Now to comb through my VHS tapes. May need your services again in the not too distant future.
From: Helen Sent: Monday, November 6, 2017 - 13:34 To: Jen Knez <firstname.lastname@example.org> Subject: Thanks
Oh, very nicely done! They look lovely! Please thank the technician who worked on it.
When I sent it on to a family member her remark was "What a beautiful photo!" but we both knew it was much more beautiful because of the repair work on it.
Didn't know you were on FB but will certainly 'like' you there.
Some of the photos you restored and/or digitised are now in the possession of the Waterloo County Museum. We thought that would be a good home for some of our ancestors!
All the best,
From: Gil and Mike Sent: Thursday, November 2, 2017 - 22:35 To: Lucas Hrynyshyn <email@example.com> Subject: Re: Following Up on Your Digital Treasures Order
Very happy with the service. Michael King
From: Thunder Sent: Friday, October 13, 2017 - 20:44 To: Digital Treasures <firstname.lastname@example.org> Subject:
Thank you SO much for making our family memories come to life!
I will definitely ask my Dad to bring more videos to you.
Have a great weekend. :-)
From: Imran A Sent: Monday, October 2, 2017 - 08:06 To: Ryan Colling <email@example.com> Subject: Re: Digital Treasures Service Follow Up
Hope you are well.
Yes Indeed ! my experience dealing with Digital Treasures was an Absolute Pleasure.
The staff was courteous, the finished product was better than my expectation and the price point was digestible.
I would be happy to give you a nice review on Google, and I would certainly write up a good testimonial, but I need a day or two, due to work load.
I wish you a tremendous success with business.
From: Rob M Sent: Thursday, September 28, 2017 - 00:09 To: Marc Knez <firstname.lastname@example.org> Subject: Re: Order Confirmation/ Thank you
Btw, heres a fun little "before" and "after" clip I put up.
BEFORE was the original film transfer my aunt had done in 1995 to vhs using a telecine.
AFTER is the Digital Treasures film scan, and my post processing using the video scripting language AviSynth.
From: Ali H Sent: Tuesday, September 26, 2017 - 02:58 To: Chris Cooper <email@example.com> Subject: Thanks for your support
As an indie musician, I was contemplating on the digitalization of my earlier productions which were recorded on DAT. As a Canadian residing out of Canada, my first Google searches were not within Google.Ca but rather, Google.com. I came across treasure and I was not certain how the final outcome would turn out. I'm excited & ecstatic to provide feedback that you guys went way above my expectations. I'm committed to maintaining our business relationship. Next, I'll be sending you guys recent recordings for audio cleaning and quality enhancement. In fact, you guys are the best!
From: Alister C Sent: Friday, September 22, 2017 - 17:17 To: Ryan Colling <firstname.lastname@example.org> Subject: Re: Digital Treasures Service Follow Up
The experience was excellent...and I am already referring you prospects happily. Will use my wife's Facebook to give testimonial. I am one of few still not on it.
From: Sudi D Sent: Monday, September 18, 2017 - 15:50 To: Jen Knez <email@example.com> Subject: Re: Digital Treasures Order
Thank you for your kind mail. I was completely thrilled to discover your wonderful company which so professionally handled my request to transfer such delicate material from a B max recording done 36 years ago. I was grateful for the way you handled my concerns and the production was also of a high quality given the circumstances and the long time lapse Your friendly and engaging manner and recognizing the emotional attachment to the material you handled it with skill and sensitivity. I could not have asked for a better person than yourself to represent your company
Sent from my iPhones
From: Bren Sent: Friday, September 8, 2017 - 19:11 To: Digital Treasures <firstname.lastname@example.org> Subject: Re: Your order is ready
Thank You All, received the package today & watched it.
Thank You so much
From: Ian B Sent: Thursday, September 7, 2017 - 18:05 To: Ayesha Ahmed <email@example.com> Subject: Follow Up
We are very pleased with the digital files converted from the dozen or so video tapes I dropped off. The quality is excellent and the mp4 files very convenient.
Best of all, all files are now saved and backed up in multiple spots including "the cloud" whch means they will never be lost.
I would loved to post a testemonial to your facebook page but can not as i do not do facebook.
Hopefully you can use the above with my approval.
Thanks again, great job!
From: Pierre C Sent: Thursday, September 7, 2017 - 17:56 To: Margaret Kiraga <firstname.lastname@example.org> Subject: Digital Treasures - Order follow up
Thanks for the follow up. All the videos turned out great, there are few blips, but I knew they were there before when I saw the tapes years ago.
My wife and kids have a blast every time they watch them., now my mom needs to see them.
Thanks for a great job at such a quick turn around. Yes, feel free to use my e-mail. Already bragged about the results to guys at work.
From: Leonard M Sent: Tuesday, September 5, 2017 - 15:48 To: Jen Knez <email@example.com> Subject: Home Media Dropbox Link
Thank you, thank you, thank you!
What you and your colleagues have given to me and my family cannot be expressed in words other than these photos, films, photos and audio will be keepsakes for generations to follow.
I will make a point to download the material to my personal computer.
I've sent the link to dropbox re my family collection to close family and encouraged them to download any or all of the files within the next 30 days.
Norman's file is equally delightful. I will be sharing some of his materials with the Canadian Lesbian and Gay Archives as well as Swarthmore College Peace Collection and Canadian Friends Historical Association (Quakers).
In these works and the people he touched my Luv's memory will burn ever bright.
Again, my sincere thanks Jen to you and your colleagues.
PS:I shared with the driver this project and what a superb service you have provided. I can only speak in the most positive terms about Digital Treasures!
From: Michael F Sent: Tuesday, August 8, 2017 - 10:44 To: Marc Knez <firstname.lastname@example.org> Subject: Thank you
I am writing to thank you for your help and professionalism in getting this order completed in a timely fashion. I had a chance to look at the footage and it looks great!
Your service, and the service of everyone else at Digital Treasures, is greatly appreciated.
Michael Friesen | Archivist
Ontario Jewish Archives, Blankenstein Family Heritage Centre
UJA Federation of Greater Toronto
From: Carey E Sent: Wednesday, August 2, 2017 - 20:08 To: Marc Knez <email@example.com> Subject: Re: Your order is ready
I received my CD's and just want to thank you very much for cutting those tracks. I'm very happy to hear a few of the vinyl records my dad produced and played guitar that go back into the early 70's. Stuff I haven't heard since I was a kid because I didn't have a turntable to play them.
I will recommend your business to anyone who may require your service.
From: Wendy Sent: Friday, July 28, 2017 - 19:00 To: Margaret Subject: Re: Digital Treasures
Margaret, thank you for your contact. We are VERY satisfied with all aspects of your service to us. We have enjoyed seeing long-ago scenes and relatives from a time we only knew through stories...the visual is so much better!!
Thanks again, we hope to have the opportunity and need for your expertise.
Rod, Wendy and Chelsea
From: John M Sent: Thursday, July 27, 2017 - 13:37 To: firstname.lastname@example.org Subject: Very Pleased
We just wanted to say that we were very pleased with the help we received from you and Digital Treasures with our recent project. We have captured some old VHS home movies on digital and some meaningful old 78rpm records of family recordings that we now have as MP3 files.
Thanks for the great service it means a lot to us.
John & Shaaron
From: Sandra P Sent: Wednesday, July 26, 2017 - 16:12 To: Marc Knez <email@example.com> Subject: Re: 600DPI photo
Marc, Many thanks, confirming receipt of the jpeg. Looks great! This will be framed for my brother's 60th.
Bill and I will be in when he returns from Montreal next week. All the best to you, and the excellent DT team who kept me updated of my order status all along the way.
From: Justin T Sent: Tuesday, July 25, 2017 - 11:47 To: Marc Knez <firstname.lastname@example.org> Subject: Re: FILM Transfer Order
Yes! Until now, I'd only seen this footage using the projector at home. I had to do a very quick-and-awful 'film the wall' solution several years ago when again I wished I could have done a proper telecine.
So seeing this stuff properly scanned ... it looks beautiful. Thanks, Marc. :D
From: S. Cavanagh Sent: Friday, July 21, 2017 - 10:17 To: Margaret Kiraga <email@example.com> Subject: Re: Digital Treasures - 16mm film conversion
I'm very pleased with the film you digitized for me. What a fantastic thing it is to be able to watch an event that happened 60 years ago!
From: Leonard M Sent: Tuesday, July 18, 2017 - 10:30 To: Marc Knez <MARC@digitaltreasury.ca> Subject: Thank You
I dropped off additional family films, slides and cassettes to be digitally transferred yesterday.
It was so good to see Ayesha again. She couldn't have been more helpful.
How very fortunate I and my family are to have found Digital Treasures.
From: Dianne Sent: Monday, July 10, 2017 - 14:26 To: firstname.lastname@example.org Subject: Feedback
The videos you transferred for me turned out better than I hoped! It was all you promised.
From: Michael W Sent: Friday, June 30, 2017 - 12:27 To: email@example.com Subject: Digital Treasures order
Everything was great - both the end-product, and the service. I can't think of anything that you could have done better.
I'm going to look through the 8mm movies that I have, and see if I can pick a few to convert. It's a bit of a guessing game, because they aren't labeled nicely.
From: Vlasta K Sent: Thursday, June 29, 2017 - 08:39 To: Chris Cooper <firstname.lastname@example.org> Subject: Re: Project Shipment Tracking
To all those involved,
Thank you for your work, reformatting my 'old video' and bringing me back to another time well lived.
Received..... all in good order.
From: Kristi R Sent: Wednesday, June 28, 2017 - 13:42 To: Margaret Kiraga <email@example.com> Subject: Re: Digital Treasures film conversion order
It was an awesome, and very easy experience working with your company. Thanks so much for your help!
From: Darryl J Sent: Monday, June 12, 2017 - 14:12 To: Chris Cooper <firstname.lastname@example.org> Subject: Re: Project Received
Hope you had a great weekend.
I just received the parcel this morning and have been going through the videos. So far, I must say you've done a fantastic job! The quality is superb - feeling nostalgic and a little embarrassed to see myself so clearly from 20+ years ago!
From: Shirley Sakkal Sent: Tuesday, June 6, 2017 - 21:08 To: email@example.com Subject: Thank you
We have viewed the movies that you converted for us, and are just so thrilled to be able to watch them on the BIG SCEEN. Thank you so much for doing such a wonderful job restoring our family treasures.
Ron and Shirley Sakkal
From: Rodney T Sent: Friday, June 2, 2017 - 22:07 To: Ayesha Ahmed <firstname.lastname@example.org> Subject: Re: Service Testimonial
My experience with your services was very positive I greatly appreciate the important service you provided!!
It has certainly helped me revisit some precious moments from as way back as two decades ago when I was just a kid! The best part is, thanks to you, I am now able to take some of my old videos with me everywhere I go on my phone..
From: Tom Ballai Sent: Tuesday, May 23, 2017 - 21:32 To: Jen Knez <email@example.com> Subject: Testimonial
I contacted Digital Treasures regarding putting together a standard slide-show presentation for my father-in-law's 70th birthday. I was looking for something basic yet memorable, but what I ended up receiving was a TV commercial-quality video/slide-show that was simple amazing!
Jen's creative suggestions added both humour and warmth, and her technical software magic coupled with her attention to timing and cadence, was just what was needed to make a very personalized, funny and absolutely unique end product. She allowed me to be creative and integrated many of my ideas, and all this was done in the short time frame allotted (we were in a hurry!). Thanks again Jen and the team at Digital Treasures for making a slide-show like no other and creating a REAL Digital Treasure that the family will watch over and over again!
From: Leonard Molczadski Sent: Saturday, May 20, 2017 - 17:42 To: Marc Knez <MARC@digitaltreasury.ca> Subject: Re:
Today I picked up the family home movie transfer from Ayesha, who was such a delight to meet.
I have briefly viewed them and am so pleased with the finished product.
It was truly amazing to see my mother in her younger years. In one film she is feeding squirrels in Central Park....how pleased Norman would have been!
How grateful my siblings and my mother's siblings will be.
I also dropped off a few more vhs and audio tapes re Norman.
Again, my thanks.
From: Gerald Rifkin Sent: Sunday, May 7, 2017 - 15:49 To: Digital Treasures <firstname.lastname@example.org> Subject: Re: Digital Treasures
If this is Geoff or Chris thank you again for your excellent work in converting the sound super 8 film of my 1980 trip to London.
I recently found the missing box of my old super 8 films. I have no idea what is on most of them and my 8 mm projector no longer works.
Thank you. Gerald Rifkin
From: Robertson Family Sent: Friday, April 7, 2017 - 01:47 To: marc <email@example.com> Subject: Re: Project Complete and ready to be returned
HI Marc and Jen! I finally got a few minutes to watch all the films and I absolutely love them. Everything came out so clear, much better than I expected. Even the old damaged video of my Mom dancing came out decently.
I can't thank you enough. Do you have a facebook page? If so I can go on there and give you a review or something. I would recommend you to anyone.
Thanks so much!
From: Erika Dietz Sent: Monday, April 3, 2017 - 14:14 To: Marc Knez <firstname.lastname@example.org> Subject: RE: Film Transfer Order
I wanted to let you know that the videos were a hit! My Grandma lives in a nursing home, and had no laptop or internet access. So I organized all the films, put them on DVD’s and mailed them to her place. My mom and her two brothers visited my Grandma a few weeks ago and they were all able to watch some of the films together as a family. J My Grandma saw faces that she hasn’t seen in 30+ years, including her own (now long-gone) parents and a grandchild (my cousin) that she has been estranged from since she was 5 years old (she is now 45). Absolutely amazing! I’m so grateful to you both for helping to make this happen.
From: dorothy c. Sent: Friday, March 31, 2017 - 18:57 To: Chris Cooper <email@example.com> Subject: Re: Project Complete and Ready to Ship
Just wanted to let you know how pleased I am with the work you did for me. Also, I appreciate your communications throughout the process and that the work was completed quickly.
The publisher is happy with the images.
I'll be pleased to use your services again and will recommend you to others.
From: Dianne Bye Sent: Tuesday, February 28, 2017 - 18:41 To: Ayesha Ahmed <firstname.lastname@example.org> Subject: Re: Your VHSC Preservation
I actually had all of my videos transferred by Digital Treasures last month.
I was very happy with the results and would recommend your company to anyone looking to have the same work completed.
Thanks for sending the email. Your company is super professional and all of the staff I encountered during my few visits to the location were great.
Sent from my iPhone
From: Vicki A. Sent: Tuesday, February 21, 2017 - 16:28 To: Marc Knez <email@example.com> Subject: Re: Project Update
Hope all is well with you, Jen & family.
I know it's been awhile, but we have just unearthed some more family photos that were in storage (in addition to the 10,000 that you did for us in 2014!). We can't tell you how much this has meant to us to be able to share with the various branches of both sides of the family, and to populate our family tree on Ancestry.ca.
This time, there are (at most) several hundred images in various forms -- b&w prints, colour slides, some newspaper clippings, and some negatives. Would you be able to scan these for us as well? If so, I could drop them by the Horner location whenever it's convenient for you.
I look forward to hearing from you.
From: S Eathorne Sent: Saturday, February 18, 2017 - 13:56 To: Marc Knez <firstname.lastname@example.org> Subject: Re: Etobicoke Genealogy Group Presentation
You are most welcome.
It was great to hear your thought provoking and information packed talk. I took from it an understanding of not only the possibility of what I can do with our family treasures and also the responsibility of making them relevant to the next generation and not an albatross that will be so overwhelming that it will all be lost.
From: Neil Cresswell Sent: Thursday, February 9, 2017 - 17:41 To: Marc Knez <email@example.com> Subject: RE:
Hello Marc. Thanks for your email and for responding so quickly to my call today. No worries about the delay, these things happen. And for what it's worth, I'm extremely pleased with the results of your teams' work. I couldn't be happier.
Thanks very much.
From: Brian Cole Sent: Friday, February 3, 2017 - 16:07 To: Marc Knez <firstname.lastname@example.org> Subject: Digital Treasures 8mm Films converted to files
Video testimonial featuring recently converted 8mm film created by our client Brian Cole.
From: Norma Clarke Sent: Monday, January 30, 2017 - 16:19 To: Ayesha Ahmed <email@example.com> Subject: Re: Your Digital Treasures Service
We were very happy with the work that Digital Treasures did for us and have recommended your services to friends and relatives.
From: Linda D Sent: Wednesday, January 25, 2017 - 13:05 To: Jen Knez <firstname.lastname@example.org> Subject: Re: Thank You
I am very happy with my digital media. We have enjoyed watching all of our family memories that have been sitting in a box for many years!
Thanks for your follow up ..service and product were great and I would not hesitate to refer you guys again!
From: Sheana Correia Sent: Tuesday, January 24, 2017 - 12:34 To: Chris Cooper <email@example.com> Subject: Re: Dropbox Link
Thank you so much, these look incredible!!!!
I'd like to leave a review that you're welcome to post on your website (or just share with your colleagues!):
Digital Treasures made this entire process incredibly easy and I felt completely comfortable leaving these heirloom photos with your team, and confident that the services would be completed by the guaranteed pick up date.
Your team has saved me the huge hassle of having to do this myself, and even the 2"x2" photos have been scanned with fantastic clarity.
I will certainly be returning in the future.
Thanks & have a great week,
From: Brandon Kashin Sent: Thursday, January 19, 2017 - 14:34 To: Jen Knez <firstname.lastname@example.org> Subject: Re: Cassette Tapes
You can absolutely use my testimonial. I'd also like to add that your staff are incredibly friendly and helpful, and made the process very easy for me to understand. I wouldn't hesitate to use your services again if I need any analog media digitized. I'll be sure to give you a like on Facebook.
On 18 January 2017 at 14:41, Brandon Kashin wrote:
Thanks for checking in. I'm very satisfied with the end product and would recommend your services to anyone else.
I spoke with your staff about the tape, and asked them to throw it out for me, as I no longer need it.
From: Monika D. Sent: Tuesday, January 17, 2017 - 11:03 To: Ayesha Ahmed <email@example.com> Subject: Service Testimonial for your Project
I was very satisfied with the service I received from Digital Treasures and look forward to working with your company in the future for any of my digital requirements.
From: John Whetham Sent: Wednesday, January 11, 2017 - 20:55 To: Ayesha Ahmed <firstname.lastname@example.org> Subject: Service Testimonial for your Project
Everything worked out extremely well. Considering the age of the material, we were very pleased with the results.
From: Brian Cole Sent: Friday, January 6, 2017 - 11:53 To: Marc Subject: Thanks for your support
I just wanted to reach to both of you and thank you for the great work you and your team did for us. It keeping me even busier but that is great.
From: Anna Edelhofer Sent: Monday, December 19, 2016 - 21:38 To: Chris Cooper <email@example.com> Subject: Edelhofer 8mm film conversion
I just wanted to thank you and your team for the amazing work you did in converting the many reels of 8 mm film into such a convenient and organized format, taking the time to label the original film with its corresponding digital file.
The films themselves were beautifully enhanced and surpassed my expectations.
I am looking forward to sharing them over the holidays with family members who will no doubt be surprised that I finally did something with them! Thank you for restoring and preserving so many wonderful memories.
All the best for the holiday season,
From: Brian Will Sent: Thursday, November 24, 2016 - 09:35 To: Marc Knez <firstname.lastname@example.org> Subject: Re: Question
Marc, I wanted to thank you, Chris and the Digital Treasures team for the exceptional service and the brilliant quality of the finished product. My father commented that the quality of the movies is even better than what he remembers when watching the originals 40+ years ago. I will certainly be a repeat customer for any future digital conversion services.
From: Joan Arruda Sent: Monday, November 14, 2016 - 20:03 To: Chris Cooper <email@example.com> Subject: Re: Arruda 8mm
Digital Treasures has completed digital conversions for my personal life and work life, both experiences have been very positive with great service, efficient and an excellent digital product. Very pleased with the results.
From: Paul Campbell Sent: Wednesday, November 9, 2016 - 12:04 To: Marc Knez <firstname.lastname@example.org> Subject: Re: Photo to be Cropped
The photo looks perfect. Thank you very much for your assistance.
As I mentioned to you, we are very happy with the videos we recently had transferred to DVD and the service level provided.
From: Dennis Draper Sent: Friday, October 21, 2016 - 10:20 To: email@example.com Subject: Audio tape for Draper
I can't believe the quality of the nearly 60-year old audio tape you folks digitized for Janet and me. There is no hiss or other distortion. You wouldn't believe the absolute delight that the new version has given the family! Hard to believe - I didn't expect this at all.
Great work. Thanks to the staff who worked on it.
The 8mm films you copied to digital for me were no less appreciated. Thanks again. There are some friends and family who have projects like this that they have been thinking about and I will definitely recommend Digital Treasures
Sent from my iPad
From: Hannah Donegan Sent: Wednesday, August 24, 2016 - 16:09 To: Chris Cooper <firstname.lastname@example.org> Subject: Re: Project Tracking
Hi Chris and Jen!
Digital Treasury was able to digitize some old videos quickly and with great quality. We will be using the transfers in a documentary film and are super happy with how they came out. I have already recommended the service to a few other people - for both personal and professional uses.
From: Anne Murray Sent: Thursday, August 18, 2016 - 10:07 To: Chrs Cooper Subject: Testimonial
Digital Treasures transferred my home videos and family films to digital and I couldn't be happier with the results. They are highly professional, the service was first class and I would recommend them to anyone.
From: Lynne Archibald Sent: Thursday, August 11, 2016 - 08:49 To: Ayesha Ahmed <email@example.com> Subject: Re: Service Follow Up
I was extremely satisfied with Digital Treasures - they transferred a number of old family videos onto DVDs and also a hard drive so we have permanent access to the materials. They did a great job and were very efficient as we worked through a number of old cassettes. This was irreplaceable material and Digital Treasures took excellent care of everything and now we can all share and enjoy our family memories.
Sent from my iPhone
From: Sylvia R. Sent: Thursday, August 11, 2016 - 01:34 To: Jen Knez <firstname.lastname@example.org> Subject: Family Project
I just want to say thank you to you and your team for the awesome job you did with my family slides & photos. When I lost my husband last year it became very apparent how valuable our old slides and photos were to me and my family. I sent you our slides & some photos, my brother's slides, my parents photo album photos and my husband's parents slides -- all from the '50's and '60's. Photos dated back to the '30's and onwards. Needless to say you have given all members of my family and extended family lots of reasons to love Digital Treasures. We are going to throw a party, rent a projection screen and surprise my 80 year old brother with tons of good memories. The rest of us have already spent lots of hours and shed many happy tears sharing so many happy memories. I'm sure you do corporate projects as well. But when families send you their treasured memories, you have touched their hearts on a different level.
Thank you so much. I will be gathering all of the rest of our photos and sending to you sometime next year!
Sent from my iPad
From: Michael Keating Sent: Wednesday, August 10, 2016 - 18:49 To: Marc Knez <email@example.com> Subject: Re: Order Estimate
Hi Marc! We are very pleased with our slide transfer to digital. Look forward to the next batch.
Sent from my iPad
From: Kevin Wawryko Sent: Monday, August 8, 2016 - 22:15 To: Jen Knez <firstname.lastname@example.org> Subject: 35mm Slide Preservation Follow Up
Great service & great job! I would use your company again when/if necessary and wouldn't hesitate in recommending your company to my friends & family. You may recycle my slides as I no longer want or need them.
Thanks for the follow-up,
From: Michelle Hirson Sent: Wednesday, August 3, 2016 - 15:58 To: Camille Soave Subject: Re: Digital Treasures Follow Up
I have been using Digital treasures for a couple of years now and the quality of their work has always been excellent!
They have also completed the work by when they said they would
From: Samira Dibe Sent: Wednesday, August 3, 2016 - 15:31 To: Camille Soave Subject: Feedback
I love having the videos on hard drive! I think it was a better present for me than my husband. I have raved about Digital Treasures to all my family and friends. So yes I am so pleased with the end product and your service. Just outstanding! And believe it or not I have found a few more videos that need to be transferred so will be stopping by this fall.
From: Denise Donlon Sent: Wednesday, August 3, 2016 - 15:29 To: Camille Soave Subject: Follow Up
Loved the service - personal and professional! THANK You!
will bring more at some point!
From: Gerhard Cannon Sent: Wednesday, August 3, 2016 - 14:50 To: Camille Soave Subject: Digital Treasures Follow Up
I have now watched the clips several times and am very pleased with the result
I will be bringing up the remainder of my 'movies' shortly
From: Penny Seymour Sent: Wednesday, July 27, 2016 - 20:30 To: Geoff Williams Subject: Order Follow Up
I have used Digital Treasures for (I can't remember what I came for the first time... 2014!) and recently for a very large and boring scanning job. Both times they have gone above and beyond in results and service. I highly recommend them and hope to use their services in the future myself, they are indeed 'a treasure'."
Sent from my PennyPad
From: Sylvio Deluca Sent: Monday, July 25, 2016 - 08:41 To: Geoff Williams Subject: RE: Order Follow Up
Digital Treasures exceeds expectations. Everything from ease of process, quick turnover and the final product made this a great customer experience.
From: Eileen Leishman Sent: Wednesday, July 13, 2016 - 09:22 To: Chris Cooper <email@example.com> Subject: Project Shipment Tracking
I received my usb stick and DVD yesterday am I am totally thrilled! Thank-you so much for the work you did on the old 8mm movies.
If I come across any other old forms of media that need to be updated I would certainly use your company to do the job.
Many thanks again!
Sent from my iPhone
From: Marguerite Bernard Sent: Tuesday, July 12, 2016 - 07:26 To: Ayesha Ahmed Subject: Re: Your Project has Shipped
Hi – Just to let you know I received my tapes and USB keys yesterday by special delivery. Thank-you so much. I have scanned them and they look terrific. I will wait until this Canada Post labour dispute is over before sending everything else to you.
Thanks once again.
From: Amy B Sent: Wednesday, June 22, 2016 - 20:51 To: Chris Cooper <firstname.lastname@example.org> Subject: Thank you, and another order
I picked up my digitized film yesterday and spent the entire evening watching it over, and over. I forwarded it to my family, and I had people calling me telling me they were in tears watching it. Thank you and the crew so much for this wonderful experience!
Thank you again, our whole family is grateful!
From: Joseph A. Sebok Sent: Wednesday, June 22, 2016 - 17:31 To: Ayesha Ahmed <email@example.com> Subject: Re: Dropbox
Hey there Ayesha,
Just wanted to inform you, that the DVD/Tapes have been delivered, and work perfectly fine.
Thank you so much, for your efficient, and excellent customer service. It's becoming a rarity these days.
Anyways, Take Care, and know that I may do business with you again, soon enough.
From: Temarr Robinson Sent: Friday, June 17, 2016 - 15:57 To: Alex Kink Subject: Re: Link to your photos
From: Stan Piotrowski Sent: Thursday, June 2, 2016 - 17:33 To: Chis Cooper Subject: Re: Digital Treasures
I brought in 3 reels of 8mm film a few weeks ago and then the remainder of 8mm film reels for a total of 13 reels that I recently picked up plus the cost was reasonable. The movies are from 1969 to about 1978 so are special memories although they are not as good as the videos from today's digital cameras or even the cell phones today take better quality videos. I just had to pass this message to you and that is I was totally amazed with the quality of your work and obviously very satisfied. I had been trying over the years to film the movies using my video camera from the projection on the wall and the screen but was totally frustrated with the results. When your ad came up on my screen from FaceBook, your web site explained with accuracy what I wanted. I have passed your web site plus your address to several people who are anxious to bring their 8mm film to you.
All I can say again is Thank You for your excellent work. I'm now enjoying editing my top notch videos I received from you. Many sites I saw over the years weren't as good as yours explaining their work plus I had to mail my reels in as opposed to bringing them in like I was able to into your office - I was always afraid of the reels getting lost along the way to their office and returned to me. Again, a big thank you for your excellent work.
From: Derek Keet Sent: Tuesday, May 17, 2016 - 02:00 To: Jen Knez <firstname.lastname@example.org> Subject: Photos and VHS
I was a little nervous to send irreplaceable photos and video to Digital Treasures
but in the end the service was good. I would use them again.
Derek from Edmonton
From: Jason Shim Sent: Saturday, May 14, 2016 - 09:51 To: Chris Cooper <email@example.com> Subject: Thank you for your help!
Just wanted to share this with you – we just released a video highlighting our 15th anniversary of helping students living in low-income communities across Canada to graduate from high school. Thanks to Digital Treasures, we were able to access and integrate some of our early footage from the early 2000’s to share the impact of the program – thanks again for your help and support!
Facebook video: https://www.facebook.com/pathwaystoeducationcanada/videos/1171032159614406/
All the best,
JASON SHIM / ASSOCIATE DIRECTOR, DIGITAL STRATEGY AND ALUMNI RELATIONS
PATHWAYS TO EDUCATION CANADA
From: Neil Downton Sent: Thursday, May 12, 2016 - 08:31 To: Jen Knez <firstname.lastname@example.org> Subject: Re: Film Conversion/Preservation Project
Thanks Jen. The DVD is great. The videos brought back a lot of memories. The films were stored at my late mothers house and I had never seen them before. It was a real treat to finally see them.
Thanks again. Great job!
From: Scott Mackenzie Sent: Tuesday, April 19, 2016 - 07:35 To: Jen Knez Subject: Project Follow Up
After using Digital Treasures for some of my corporate work – which demands the highest quality in film and video tape digital transfer – I knew exactly where to go to get all of my home movies transferred. It was quite the collection: VHS, Beta, Mini-DV and Super-8 films from as far back as the early 1970s! The attention to detail, colour-correction and overall quality was simply superb. I enthusiastically endorse Digital Treasures and will encourage my friends and family to settle for nothing less.
Scott C. Mackenzie
President & CEO, Morningstar Canada
From: Michael Pascarella Sent: Tuesday, April 12, 2016 - 13:21 To: Jen Knez Subject: Re: Media Preservation Project Follow Up
Thank you very much for the great service. So far the videos that we have watched look great. Just that they have caused a couple of sleepless nights for me.
Because when we start watching things from 25 years ago it's hard to turn it off, no one wants to go to bed.
All the best,
Michael Pascarella, CHS
Insurance and Investment Solutions
SUN LIFE FINANCIAL
From: A Ramlall Sent: Thursday, March 10, 2016 - 12:44 To: Chris Cooper <email@example.com> Subject: Hello
I want to thank you and Martin for transferring the videos for me. My family and I enjoyed watching all the old memories, it was a lot of fun and very emotional. You guys did a wonderful job!!
From: Stefanie Sent: Wednesday, March 9, 2016 - 20:36 To: Jen Knez Subject: Re: Melisa Shower Slideshow - Shower on March 20th
My sisters shower is on the 20th however I have shown a couple of close family members the slideshow and they loved it. I will be recommending your company to my sister in the even her and her fiancée decide to do a slideshow at their wedding in June. Thanks to you and your team for your hard work. You captured the beautiful memories of my grandmother wonderfully.
Sent from my iPhone
From: Crystal Sent: Wednesday, March 9, 2016 - 18:36 To: Jen Knez Subject: Photo Slide show
The quality of the slideshow and the customer service was excellent.
Unfortunately, the banquet hall where we hosted the party had an outdated system. The slideshow worked, but there was no audio . I was very disappointed ... the song would have been perfect.
Thanks again for your service, I would definitely recommend it in the future.
From: Cristina Greco Sent: Tuesday, March 1, 2016 - 14:09 To: Jen Knez Subject: a sincere thank you
I wanted to send my sincerest thank you to everyone at Digital Treasures for the amazing video that you put
together for my in-laws 50th wedding anniversary. When the video first came on, the reaction of the guests was priceless. My in-laws were so surprised. Thank you so much for the everlasting memories. It was such an emotional thing to see many relatives that have passed away.
I'm so grateful to everyone's efforts at Digital Treasures.
It truly was a moment that will never be forgotten. Thank You Thank You Thank You.
With warmest regards,
From: Christine Fambely Sent: Wednesday, February 24, 2016 - 12:49 To: Chris Cooper <firstname.lastname@example.org> Subject: Thank you, thank you...thank you
Christine Fambely here - with smiles, grins and tears...talk about being an emotional mess. I received the USB/DVD's of the old tapes. WOW...talk about a flood when I heard my late husbands voice after nearly 27 years...weird doesn't describe it. So many memories and I can now share this with the kids. SO many family members have past away too...so what a wonderful way to remember them and keep life alive.
Just wanted to thank you - via your supportive emails and staff for all that has been done.
Christine Fambely DH, B.A., M. Ed.
Cegep John Abbott College
From: Joel Tourigny Sent: Monday, February 15, 2016 - 17:11 To: Marc Knez <email@example.com> Subject: Re: Delivery Confirmation
I got the delivery, thank-you! I've watched a few of the videos and they look great so far. Thanks! One person at the hospital was asking for your name as they've got a stack of tapes too, I'll send them your way.
From: Sharon Karvat-Weintraub Sent: Friday, February 5, 2016 - 15:23 To: Jen Knez Subject: THANK YOU!
Hi Jen and Chris,
I just wanted to let you know how the big slide show reveal went yesterday at the party. Everybody LOVED it! My husband was in tears - literally tears rolling down his face. Such a beautiful presentation you guys put together for me. I am so, so grateful and appreciative. We can't stop watching it!
You guys were so patient and dedicated in such a professional way.
From: MARY CATHERINE Howes Sent: Wednesday, January 20, 2016 - 14:35 To: Chris Cooper Subject: Re: 8mm Film to Digital Transfer
I am very happy to tell you that my son, chris howes, had our super8 films transferred to dvd by your company on chesswood, which he picked up on Christmas eve!
our family Christmas here at my home in picton was a joyful trip down memory lane as we watched reels from 40+ years ago.
my sons are now aged 51, 49 and 40 so my grandchildren squealed w/ delight at seeing their dads as children. watching together was an emotional event for all of us, prompting warm feelings and connections that had not been discussed for years.
we were all impressed w/ the resolution and overall quality of the films...
I had dragged a cardboard box containing those yellow Kodak boxes across the country 6 or 7 times in the intervening years , sometimes leaving them in unheated storage lockers, always meaning to have them converted but never getting around to it.
in other words, I had not taken any special care to preserve them...
so it was mind-blowing to see how beautifully you restored them to their original brightness and resolution.
my compliments to you all and know that I have spread the word to my friends and relatives about your services.
many thanks, chris and continued success,
mary c. howes
From: Ken Waite Sent: Sunday, January 17, 2016 - 13:14 To: Marc Knez <firstname.lastname@example.org> Subject: Re: 16mm Film in Dropbox
Good job guys. I appreciate the attention to detail, and the detailed response and actions taken.
You're the best. Very professional. I may have more to transfer later, and will highly recommend you to others.
From: Eric W.E. Denman Sent: Monday, January 4, 2016 - 14:16 To: Jen Knez Subject: Happy!
Not only am I happy and satisfied with the last project, I have just shipped off the remainder of my video and film archive to Digital Treasures today for conversion to .avi.
I spoke to Chris this morning to tell him it's coming. According to Canada Post, you should receive my package tomorrow.
I really look forward to seeing the final results.
From: Linda Shearman Sent: Monday, January 4, 2016 - 13:27 To: Jen Knez Subject: Feedback
Thanks for following up.
Yes, I am very pleased with the copies and glad that it was all done in time for Christmas ( I sent a copy to my sister in Windsor.)
I spoke to Chris about a week ago as well, and I might look into getting the original 8 mm film digitized but that will be a bigger project for later in the year since there will likely be some editing required.
By the way, I found everyone at your company to be very pleasant and easy to deal with and also very professional.
From: CLAYTON, YVONNE Sent: Saturday, January 2, 2016 - 12:45 To: Jen Knez Subject: Testimonial
Thanks for following up. We were extremely pleased with the work done, packaging, expediency of job and even dealing with Chris who was an absolute treasure to deal with. It’s so wonderful to get quality personal service these days. Doesn’t happen often enough.
I have referred you to someone who is very keen on using your services and we probably will in the future again.
Thanks again and have a great successful New Year!
From: mario diaz Sent: Saturday, January 2, 2016 - 09:20 To: Marc Knez <email@example.com> Subject: Mini DV conversion
I want to thank you so much for the incredible work you did on my Mini DV conversion. I am not professional at all in this field but it is very important to me and I am very passionate at the time of recording/editing.
Thanks again and I will see you soon with all the material I have to save.
From: Ashley Harris Sent: Thursday, December 24, 2015 - 20:41 To: Chris Cooper Subject: Testimonial
Here is my review:
All I can say is wow! What an awesome company to deal with. We had over 23 video reels that had been just sitting in a box. We knew we had to get something done to preserve the memories on them. I contacted the company and Chris Cooper called me personally within a day or so and we got the ball rolling. We shipped the reels to the company a few weeks before Christmas and Chris stayed in touch via email to let us know how the process was going. We were given an estimate on the cost before anything was done. Our items were shipped back to us super quick and I was amazed how well they were able to preserve the memories. This will definitely make someone's Christmas a happy one. Some of the reels sent were from the early 70's. I can not be happier with the finished product.
This company is very professional and I would recommend them to anyone.
Sent from my iPhone
From: Tim Carlson & Joanne Lund Sent: Saturday, December 19, 2015 - 23:35 To: Chris Cooper Subject: Re: Project Shipment Tracking
Chris, we really want to thank you all for the excellent, professional service. Our tapes, DVD’s and hard drive arrived perfectly early yesterday. We opened them up soon after and spent a most emotional day experiencing countless memories we had made 20 years ago. The quality of the transfer is impressive. I will write a review if I can find the site, and I will recommend your service to anyone I find. Thank you so much for taking on what I had found to be such a daunting and monumental task, one that I would probably never get to. Have a great Christmas, Tim.
This is Joanne here. Yesterday we had a family lunch, and I put on the CD’s just as background visuals with no sound, just for fun. Well, we couldn’t stop watching, and ended up sitting by the TV watching for much of our lunch time!. Then last night Tim took out the hard drive, and him and I watched til 1:30 am!!!! Couldn’t take our eyes off the images. Our daughter just turned 20 on the Dec.16, so it was so incredibly wonderful to see her first food, first jolly jumper experience, first time rolled over. All these memories are vaguely in our heads, but watching was kleenex-necessary for both of us. Thank you soooo much for the incredible memories you’ve restored for our family. Christmas kisses and hugs to you all.
From: Peter Turk Sent: Saturday, December 19, 2015 - 19:27 To: Marc Knez <firstname.lastname@example.org> Subject: converting 8mm film
You may recall me: you converted a big box of 8mm film for me.
Yesterday I reviewed all the files again, just to make sure everything was all good, just before discarding the physical film. Everything was super. Thank you so much for the great job you guys did.
From: Rita Novakowski Sent: Friday, November 6, 2015 - 19:22 To: Marc Knez <email@example.com> Subject: Thank you!
I just want to thank you and your team for the wonderful results you achieved with my 45 year old audio tape. It actually sounds like it was recorded yesterday.
I will recommend your services to my friends and family.
All the best,
From: Eva D Sent: Friday, October 2, 2015 - 02:48 To: Marc Knez <firstname.lastname@example.org> Subject: FW: MP 3
Hi Chris and Marc…hope you’re both doing well!
Chris, thanks for your email yesterday ……glad you heard my on air mention about the company …unfortunately in my haste, I didn’t give out your email or location like I was hoping to (sorry)
Regardless though… even after that small mention and our receptionist got several calls inquiring about your service.
I’ve enclosed an mp3 of the chat …
Looking forward to seeing you at the Zoomer show…
Host - The Happy Gang Morning Show
The New AM740 Zoomer Radio
From: Nelson Cherry Sent: Sunday, September 27, 2015 - 17:16 To: Chris Cooper Subject: Re: Project Complete
You did a GREAT job. On Monday, Sept 29 I am sending more. There will be 21 small reels and 3 - 7 inch in cans.The format you did it in is perfect. Do the same thing again. I will send you tracking No. and more info when I have it.
Good doing stuff with your outfit, if any body around here asks about film conversion, I will definitely recommend you!
Have a great day
From: Laurie Christie Sent: Thursday, September 17, 2015 - 18:54 To: Chris Cooper Subject: Great Work
Dear Digital Treasures,
I have received and viewed the VHS transfer tapes to DVDs and USB. I am very happy with the project and appreciate your expertise and professionalism. So nice to have done business with you and I'll be in touch for further projects.
Thank you folks.
From: Valerie Spadafore Sent: Thursday, September 17, 2015 - 07:28 To: Chris Cooper Subject: Re: Project Complete and Ready to Ship
WOW…thank you soooo much. Received the pkg yesterday and sat down to watch. I realize they were not in order, and there was no sound but i thoroughly enjoyed viewing it. Great job, I will recommend you/your company to anybody that will listen. Very pleased.
From: Sarah Hall Sent: Wednesday, September 16, 2015 - 17:00 To: Marc Knez <email@example.com> Subject: Testimonial
The David Suzuki Foundation turned 25 years old this week! The Foundation trusted Digital Treasures with 25 years’ worth of irreplaceable archival video footage. Marc and team were a pleasure to work with every step of the way. Professional, trustworthy and an outstanding finished product. Expectations exceeded.
Thank you for helping to preserve and share our history.
Manager, Digital Strategy
The David Suzuki Foundation
From: Crook, Tracie Sent: Monday, September 14, 2015 - 12:25 To: Marc Knez <firstname.lastname@example.org> Subject: RE: Testimonial
Your team has always been client focused and turned our projects around extremely quickly and came up with creative ways of completing the work to ensure outstanding quality. A true pleasure to work with.
From: Joe and Susan Sent: Thursday, September 10, 2015 - 21:45 To: Marc Knez <email@example.com> Subject: RE: 8mm Film File
Thank you so much for sending us the link to the video. The DVD looks great and a much better quality than when we had the 8mm movie transferred onto DVD using another a company in the States (when we lived there).
Blessings to you.
From: Deanne Ethier Sent: Tuesday, September 1, 2015 - 10:24 To: Chris Cooper Subject: RE: Project Shipment Details
Good morning Chris,
I cannot say enough positive things about our entire experience with Digital Treasures, from the first phone call to the very last thank you for our business. We recently undertook a monumental project of compiling some 70 years of family memories into a movie. Part of this task required that all of our 8 & 16 mm films and VHS tapes be converted to digital format, with next to no time to complete it all. Digital Treasures listened carefully to our requirements, made time on their busy schedules to complete this incredibly rush jobs, and pulled it off with flying colours!
It is very apparent, by their superior customer service, state of the art technology and excellent value for the work they do, that this organization takes their work very seriously and leaves you with no doubt that your treasured family memories, or any other material they work with, is in very good hands. Thank you again to Chris and his entire team of professionals.
Metcalfe Realty Company Limited
210-130 Albert Street | Ottawa Ontario K1P 5G4
From: Heather Sent: Tuesday, August 11, 2015 - 15:25 To: Chris Cooper Subject: Re: Project Received
On behalf of the 2015 Norwich Canada Day Committee in Norwich, ON we would like to thank Chris Cooper from Digital Treasury Group Inc. for going above and beyond to accommodate our short-time frame to transfer movies from a VHS tape onto a DVD and media disc then return the items to us before our July 1st Celebrations. Even when we encountered delivery problems at our end, Chris was very supportive and accommodating to provide assistance to rectify the situation. As a result, we received the items in time and had a very successful event showing our old movies. Thank you Chris!
Heather A. Rennalls
Norwich Canada Day Committee Member
From: Roger Christian Sent: Saturday, August 8, 2015 - 14:31 To: Marc Knez <firstname.lastname@example.org> Subject: Testimonial
Your team did an excellent job of scanning my old photos from the Star Wars set as well as creating beautiful BluRay's of my long lost film 'Black Angel'. These have now been shown at various film festivals around the world with copies being presented to both the President of Hungary and the Prime Minister of Malaysia. Suffice it to say job very well done and I look forward to continuing to work with your team on projects both personal and professional in nature.
Director, Producer, Screenwriter
Academy Award® Winner & Nominee
Imdb: Roger Christian
From: email@example.com Sent: Friday, August 7, 2015 - 10:12 To: Chris Cooper Subject: RE: Digital Treasury Group
Working with Digital Treasures was a great experience from start to finish. Our company needed to get some digital conversion work done quickly and at high quality and DT delivered on both accounts. They made the whole process simple and stress-free and provided us with a great quality product. We’re already planning to do repeat business converting our old video archive and I would highly recommend their services to others.
Aaron Murphy | Brand Manager | Chris Hadfield Inc.
T: 416.523.4784 | www.chrishadfield.ca
From: Gary Bowers Sent: Thursday, August 6, 2015 - 12:00 To: Marc Knez <firstname.lastname@example.org> Subject: Comments re transfer project.
Dian and I have had an opportunity to go through all of the files that you converted from VHS and VHS-C tapes to digital files for us.
We are completely happy with the results and now authorize you to destroy the originals as discussed. Please feel free to keep and use the camcorder that we provided as you see fit.
Thank you for the professional way in which this project was handled.
We can now enjoy these memories again and again.
Dian & Gary Bowers
From: Russell J. Torlage Sent: Monday, August 3, 2015 - 14:01 To: Marc Knez <email@example.com> Subject: RE: Testimonial
We had a project where we were taking all of our audio and video footage and digitizing it - from VHS to CD to DVD to Audiocassette to MiniDV and DVCam. Digital Treasures did a fantastic job of digitizing it all. Not only that ... once it was digitized we were able to easily get them to edit the footage into digital files that we can readily use in our videos. Awesome job. Highly recommend. Great service. Very knowledgeable. They made our project easy. A big thanks to Marc and Dave!
Thanks so much,
Russ and Lesley
From: Randall Freeman Sent: Tuesday, July 28, 2015 - 15:10 To: Marc Knez <firstname.lastname@example.org> Subject: RE: Testimonial
As TVO’s Media Coordinator, I was tasked with transferring about 85 old analog audio cassettes of interviews with prominent Ontario political figures for a research project. Many of the cassettes were over 25 years old, and Digital Treasury did an outstanding job converting these recordings to digital files with excellent quality, and met all the delivery deadlines without issues. I would not hesitate to use Digital Treasury again for any similar needs in future.
Let me know if this works for you, or if you need something shorter.
Media Coordinator -Enterprise Media Management (EMMa)
From: Christine Renaud Sent: Wednesday, July 22, 2015 - 21:17 To: Jen Knez Subject: Re: Project Follow Up
Hi Jen. Thanks for the follow-up note, which is again indicative of the professional and friendly service I received from you and everyone at your company. The product quality is great too! My Mother was completely overwhelmed (in a good way) and we had a ton of fun -- three generations of the family watching together. My daughter was there and I believe she never would have seen Dad's slides of him and Mom at her very age if I had not done this conversion. So, I am sincere in saying that I would be delighted to give you an endorsement. I had mentioned "Homestars" to you when I was with you. Check it out and let me know if and where you would like me to sing your praises.
Thanks again. Cheers!
Sent from my iPad
From: Robert Keziere Sent: Tuesday, July 14, 2015 - 17:28 To: Chris Cooper Subject: Thank you....!
Chris & Marc,
I have this afternoon received the return of my film and your digital scans. A quick look and I'm thrilled! Thank you so much for the clearly considered attention to my requests.
In due course you may hear from my brilliant cousin Russell based in Cambridge MA. His late father has an archive of 16mm film and stills that I am suggesting Treasures could help secure. So please watch out for something from a RUSSELL from Cambridge.
I'm also recommending you to friends at the Vancouver Art Gallery Imaging Department. More to come, with again sincere thanks for this.
From: Peter Southam Sent: Monday, July 13, 2015 - 07:11 To: Martin Asiu Subject: 8mm Film Project
Hey, Martin -- Just wanted to let you guys know that you did a fabulous and well organized job converting my 75-year-old 8mm movie film to DVD! And since it is now in digital format, I'll be able to add, via my computer, some background music, sound effects, and personal titles to produce our own family DVD of these historical (and hysterical)movies. I should add that it was great fun to see my family, including myself, and "how we were" as kids! If we find any more old reels "in the attic", we'll certainly bring them in for conversion.
From: Sales Department Sent: Tuesday, June 23, 2015 - 17:54 To: Chris Cooper Subject: Long overdue Thank you
I would like to thank you and the staff at Digital Treasury Group.
You were most understanding regarding the mix-up on the Beta tapes we had digitized and were able to quickly find a solution to our needs.
You made it convenient and saved us valuable travel time.
Your professionalism is very much appreciated.
Continue the good work.
Joel Meyers - President
IDEAS AT WORK
11-55 WEST BEAVER CREEK ROAD
RICHMOND HILL, ONTARIO
Toll Free 1-888-599-3539
From: Meehan, Maria (St Timothy) Sent: Wednesday, June 10, 2015 - 18:07 To: Chris Cooper Subject: St. Timothy School - Testimonial
You guys did a fantastic job of digitizing our elementary school’s vinyl record albums that were recorded in the 1970’s. At our 50th Anniversary Open House event there was a spontaneous gathering of the members of the choir and our much loved choir director. When our DJ played the digitized recordings, the voices of our childhood days rang through the gym as clearly as they day they were recorded. The three part harmony was accompanied by the more seasoned voices of the alumni who sang along. The opportunity to relive our fond memories of the choir was priceless and unforgettable! Cheers, tears, applause and hugs were shared all round! Many thanks! Maria Meehan, Principal, St. Timothy School Maria
St. Timothy School
25 Rochelle Cresent
From: Artur Sent: Saturday, June 6, 2015 - 01:24 To: Marc Knez <email@example.com> Subject: Re: Dropbox Link
Hi Marc. You did a great job with the scan. The quality is fantastic, and I'm grateful.
From: Larissa Covato Sent: Wednesday, May 13, 2015 - 16:26 To: Marc Knez <firstname.lastname@example.org> Subject: Thank you :)
Thank you so much to you, Chris, and your team for the video transfers of my old family films.
I'm just sitting here, blurry-eyed, binge-watching them.
I'm going to show some of them to my dad next time I see him. Thanks again and I look forward to seeing you on May 19 !
From: Evangelina Coleman Sent: Monday, May 11, 2015 - 14:10 To: Chris Cooper Subject: Thank you!
I just wanted to touch base and say thank you for your outstanding work with the scans and your service, everyone on your team was so nice and helpful!
We’ve definitely been spreading the word about you guys. : )
The scans look awesome on the final product. We have just officially launched, so if you like, you can visit our website to see the final product.
We hope to work with you again,
Jamahl + Evangelina Coleman
From: Michael Tkach Sent: Tuesday, May 5, 2015 - 13:11 To: Digital Treasures Subject: Facebook Testimonial
From my very first phone inquiry to finally receiving the finished product (which took no time at all) my experience was an excellent one. Very helpful, approachable and professional, not to mention technically proficient.
Thank you Digital Treasures!
From: Sherry Boston Sent: Tuesday, May 5, 2015 - 07:32 To: Chris Cooper Subject: Thank you!!
AWESOME product , format and love the thank you card ! WOW factor!!
Sometimes you can't see the value in doing it, but after watching some stupid little videos , you get a grand and vivid view of great big memories!!
Exceptional service from start to finish!
Thank you Sherry and Bill Boston
From: Karen Pilon Sent: Friday, April 24, 2015 - 12:59 To: Marc Knez <email@example.com> Subject: Film transfer to memory stick
Dear Marc, Jen & Staff at Digital Treasures,
I'm sorry it has taken me such a long time to let you know how very happy my entire family was with the service you provided.
The film transfers of our parents wedding to the memory sticks and dvd was fantastic. Now easily enjoyed by all. Your patience and professional manner made this whole process virtually painless.
I highly recommend your service to anyone wishing to place their Family history in your most capable hands.
Sincerest best regards and again many thanks,
Karen Pilon and family
From: Witold Dreger Sent: Friday, April 24, 2015 - 10:28 To: Chris Cooper Subject: My experience at Digital Treasures
I was truly impressed with the excellent services that Digital Treasures provided to me recently (April 2015).
These days hardly anyone touches ancient 8mm films, but they converted it beautifully into a playable DVD and a digital file. They did the same with a home movie on a VHS tape. They also re-formatted 4 NTSC home movies into a particular brand of PAL. I have to confess I was not an easy customer – I’ve changed my order a couple times, but they took it with a smile.
My thanks to Chris for his unfailing patience and courtesy and, last but not least, for sending the final part of my order by courier, saving me a long trip to the store.
From: Shelly Arsenault Sent: Friday, April 10, 2015 - 00:00 To: Marc Knez <firstname.lastname@example.org> Subject: Awesome Job!
I just wanted to pass on my kudos to you and your team of digital conversion wizards. I really wasn't sure that my beat up, 25 year old, VHS tape was going to play, let alone be copied into a digital work of art. A big thank you to both yourself & Jen for being so great to work with! I am giving a copy of the digital file to a friend for her birthday (which is tomorrow), so thanks again for going above and beyond to get my file back earlier than expected. These old home movies look awesome, I'm so happy with the finished product. Should anybody I know need your services, I will be more than happy to recommend you guys - Great Job!
From: Ron B Sent: Thursday, April 2, 2015 - 09:58 To: Marc Knez <email@example.com> Subject: testimonial
Thank you for converting my 40 year old slides and movie reels. I appreciate the professional service I received thus far from you and your staff. All questions were answered with patience, product was delivered on time, and everyone was super friendly.
I will recommend you to others in the future.
All the best and take care,
From: Marie Wiese Sent: Wednesday, April 1, 2015 - 13:40 To: Marc Knez <firstname.lastname@example.org> Subject: RE: Thank you/ Slides to Digital
It was great meeting you. I can’t thank you enough for doing this. You have made my day. It’s been over 40 years since anyone was able to see the photos of my grandparents 25th wedding anniversary. I am happy to leave a testimonial somewhere or tell others how great the work is that you do.
I look forward to our next conversation. Call me when you think it’s time to talk about next steps.
All the best and thank you so very much.
President & Founder
From: Nadia Inayeh Sent: Thursday, March 26, 2015 - 11:07 To: Marc Knez <email@example.com> Subject: Re: Follow Up
I'm sure you were quite busy and I appreciate you getting in touch. Based on our last conversation, I am inclined to leave the files "as is" and thank you for a job well done.
Your professionalism and expertise are beyond compare and I assure you I will continue to recommend your services to family and friends as well as hopefully bringing in more tapes my self.
I wish you continued success and a wonderful 2015!
From: Ryan Ducharme Sent: Sunday, March 1, 2015 - 11:15 To: Jen Knez Subject: Re: Project Completed and Ready for Shipment
Thanks for another great job, you guys are the best ! I have recommended you guys to all my family and friends. Professional service at a fair price; hard to come by these days !
Sent from my iPhone 6 Plus
From: Georgina Muscat Sent: Friday, February 20, 2015 - 15:41 To: Jen Knez Subject: Re: Order
We had a wonderful celebration! Thank you again for our beautiful video and for giving us a lovely keepsake for our children and grandchildren. Your creativity captured our wishes. Our guests loved it; I passed on your name to them.
Would I come to you in the future - in a heartbeat! In fact we have some old 8mm & other things that I plan to have out on a DVD.
Jen we are extremely satisfied with the finished product and great (professional) service.
Sent from my iPad
From: Janet Mills Sent: Thursday, February 19, 2015 - 15:52 To: Jen Knez Subject: RE: Film Conversion Project Tracking
I have now watched the DVD both on my computer and on the big TV screen. The computer is better. I am really pleased with the quality. But the photographers certainly needed more experience!!
I am amazed that some reels were so much better colour than others after all these years. The difference was significant.
I had messed up the sequence of the reels because they weren't originally labelled properly, which made for interesting viewing! I really think I couldn't have asked for anything better, after all these reels were in a box and stuck in a cupboard or a drawer for 45 years, with no thought to humidity or anything else. I am happy with them. My daughter will be amazed when I give her copy.
Thanks again for your service,
From: RonS Sent: Wednesday, January 21, 2015 - 17:23 To: Marc Knez <firstname.lastname@example.org> Subject: Re: Video to Digital Project
Thank you so much for the advice that you offered over the phone. I appreciated you quick response and the time you spent offering solutions. Thanks again for being so decent by offering further contacts. We live our lives while capturing images for ourselves and our descendants. It’s good to hear from someone who is passionate about helping to preserve our memories or keeping alive the moments in the lives of our ancestors.
From: Ryan Ducharme Sent: Friday, January 16, 2015 - 22:12 To: Jen Knez Subject: Re: Project Completed and Ready for Shipment
I received the package today and I had about 5 minutes to quickly look at stuff and it brought tears to my eyes... I've never ever seen the reels before today or the slides and I saw video of my grandmother from the 50's and as well as my grandfather who I never met (he died in 69)
Thank you so so much! You guys did a professional job and took the care needed to do the job right and at a fair price.
I'll let you guys know how the dinner/slideshow goes with my grandmother when that happens in the near future.
Thanks so much,
Sent from my iPhone 6 Plus
From: Gilbert Prado Sent: Friday, January 16, 2015 - 22:07 To: Marc Knez <email@example.com> Subject: Re: Payment Confirmation
Hi Marc & Jen,
Thank you so much. I received the video package in order. We thought we lost this betamax tape and now for the first time my grown up children will see this. What a surprise! Again thank you so much and may God bless your business.
From: PR Larose Sent: Sunday, January 11, 2015 - 16:02 To: Jen Knez Subject: Order #18279 - Fully Satisfactory
Hi Marc & Jen,
I finally found the time to sit down and review the completed project. I am pleased to confirm that the audio and visual tracks were captured and transferred completely and consistent with the original quality including a couple I had forgotten. I am fully satisfied with the results. Although I’m faced with task of clipping, tagging and trimming the files, which will keep me occupied for a while, at least it’s a manageable task thanks to your efforts.
I chose Digital Treasures for my project for a number of reasons, including:
Web page included verifiable company name, address and phone numbers
Google street view showed a real store front, not Mom and Dad’s basement in the suburbs
location was in Canada, avoiding Customs hassles
Response to my enquiry was prompt with complete information
Quote confirmed that the price was per actual hour transferred, some sites quote per tape
One of the few services that offered digital file formats as well as transfer to DVD
I got your business cards and have recommended your service to a couple of people with similar collections of mini-DVs and no way to play them. Hopefully you will hear from them in the near future.
All the best for a successful New Year,
Paul R. Larose
New Westminster, BC
From: Guy Johnstone Sent: Friday, January 9, 2015 - 13:56 To: Jen Knez Subject: thanks
We appreciated the return of our “treasures” and the professionalism with which you and the Toronto folks showed dealing with us. I have already advised my brother in Barrie of your company.
From: Gerry Bortolussi Sent: Wednesday, January 7, 2015 - 13:50 To: Marc Knez, Jen Knez Subject: Contact Information
Marc and Jennifer,
Many thanks for your guidance and technical support in converting my 'family treasures' to the digital world. The quality of the work and your customer service has been terrific. I look forward to continuing to work with you on my projects in the new year.
From: P.A. Kanabe Sent: Monday, January 5, 2015 - 22:24 To: Marc Knez Subject: Re: Video files in MPEG4 (Dropbox)
Thank you! We were able to download the files without any problems.
We are very pleased with your company's excellent service and look forward to having you convert some of our old family slides as well in the near future.
All the best,
From: Phil Ferguson Sent: Tuesday, December 23, 2014 - 14:36 To: Jen Knez Subject: RE: Film Conversion Completed
My parcel just arrived!
Thanks again to you and Marc for such a wonderful customer service experience!! you guys are awesome!
From: Mark Weisbarth Sent: Friday, December 19, 2014 - 19:07 To: Marc Knez Subject: Well done!
I am just heading off to the sunny south, but before I did, I wanted to drop you a short note to thank you for the terrific job(s) you did for me. The help your team gave me editing my video was fantastic and I could not have been happier with the final product. As well, now all of our old home movies and home videos are digitally preserved for us, and are a real treasure for the entire family.
Thanks again for the great job, and happy holidays.
From: Norm Bridges Sent: Wednesday, December 10, 2014 - 17:27 To: Marc Knez Subject: Re: my order
In Barbados - sunny 80 degrees - sitting with rum & sprite in hand.
Just want to thank you both for the “ excellent job you did on the Cd’s
Have downloaded the flash drive onto my laptop.
Trust you enjoyed the bottle ………
Cheers - Norm Bridges
From: Ken A Langdon Sent: Wednesday, December 10, 2014 - 11:22 To: Marc Knez Slides & Movies & Photos Subject: Family History Project
Well I have given the slides and movies a preliminary run-through. You did a superb job! Way better than anything I could have done with my "home equipment".
The colours are wonderful, like new! There is not a mark on any of the reproductions. The movies are way better than I expected, remembering, as I do, the frailties of the original medium.
We are delighted!
When I look at the quantity of what you produced, I realize, again, that I would never have got through it all. So I have the family history restored and preserved and accessible to all.
You provide a wonderful service, worth every penny!
Please accept our sincere thanks for a job beautifully done, just as you promised.
Ken & Lynda
From: Robert Lack Sent: Thursday, December 4, 2014 - 12:51 To: Marc Knez Subject: Re: Reel#9
Got everything and all looks good.
Many thanks for scrambling to make everything right.
Very impressed with the quality and the service, and will definitely be recommending you to others.
From: Michelle Collier Sent: Monday, December 1, 2014 - 14:32 To: Marc Knez Subject: Project Update
Just wanted to say thank you.
They did a great job on the transfers - managed to follow all of my odd timing notes!
From: Stephen Ferguson Sent: Sunday, November 30, 2014 - 20:09 To: Jen Knez Subject: Re: Film to Digital Conversion - READY!
Thank you for reprocessing my film. The work that Alex did was great. All my concerns with the transfer were fixed and the transfer came back cleaner than I expected.
I was very happy with the customer service that I received and I hope to use your services again in the future.
Have a happy holiday.
From: DANIEL CALDWELL Sent: Tuesday, November 18, 2014 - 13:59 To: Jen Knez Subject: Re: memory stick received
I had several hundred old slides my parents had taken and many were in bad shape, but I wanted to preserve what I could of the past. There are several companies in Toronto that do this kind of work, but a word of advice: (1) stay away from the cheapos because they really have no interest in what you say to them, they are just going to mass-produce your slides without even looking at them; (2) don't put up with the hassles and restrictions that some "quality" places impose on you. Best choice I made: Digital Treasures. From my first email I received a friendly, encouraging response, and Jen was extremely helpful in explaining what they would do when I took the slides out to their office. I was worried that the oldest slides (the 127s with thin frames, almost all badly warped) would be impossible to scan. Well, not only were they scanned perfectly but the extra work in cropping them to get them into jpeg format was done with great sensitivity. They found the best part of the photo and sacrificed only the peripheral parts. You can't go wrong with this company.
From: Brahm Hauer Sent: Wednesday, October 29, 2014 - 09:36 To: Marc Subject: A Great Company!!!
I feel the need to share my experience with Digital Treasures, Marc Knez, and Alex who I believe is a Senior tech with the company because the way these people do business in todays times is truly extraordinary!
My experience started with a phone call searching out the best company and value to transfer my children's home movies on VHS to DVD. My first contact by phone was with Marc who explained there process,reviewed there costing and left me feeling quite confident that they were the right company to do a test with. So I decided I would do a test and see there performance. I took them 3 VHS tapes for transfer.
The discs were ready promptly in a couple of days as promised. When I got the discs home ,very excited I put the first disc in my DVD player. Unfortunately the only thing that came up on my screen was a message that said cannot read disc which left me feeling disappointed! I called Marc to advise him what was happening and feel this is really where (in my head anyway) this company began to shine.
Marc, who sounded as disappointed as I was,made it clear that if they could not fix the problem he would immediately refund my money but asked me to give him 10 minutes to do some research and said he would get back to me.
He got back to me in 10 minutes as promised,explained that all DVD players are not totally up to date with the latest technology and said that he would immediately burn a new set using different technology and have them couriered to my home. I was quite impressed with that, but moments after finishing that phone call I received another call from his Head Tech Alex.
Alex asked me for the Make and Model of my DVD player,immediately researched the machine, only to learn that this particular machine has problems with Discs that are burned after the fact. He also learned that there is a download for the machine.
Unfortunately after making immediate arrangements to get my machine,do the download and play the discs they still did not work in my machine,however Alex was not prepared to give up. He then immediately burned a new disc (at a slightly different speed) and the discs worked perfectly. So of course on the spot he burned the other two discs and obviously I was a very happy customer.
These two gentleman dealt with this situation as if they were trying to fix there own personal situation!!!!
The point of this story:
Well in todays times it is always nice to get your finished product, and to say the least in this case the finished product is impressive, but for me this experience was all about how they dealt with my problem and there sevice. As a consumer in today's times it is very rare that a company takes care of you the way Marc and Alex at Digital Treasures took care of me!
My hats off to you guys!
I feel as a company, your service.....A true Anomaly!!!
Needless to say I will be bringing you the rest of my material for transfer and would Highly recommend this company to anyone who has films or tapes for transfer!!
Keep up the great work!!!
From: Jennifer Hess Sent: Friday, October 24, 2014 - 18:07 To: Jen Knez Subject: RE: Audio to Digital
I just wanted to let you know I received the CD. Thank you very much. The quality is excellent. The recording did include a small clip of my grandfather's voice which was wonderful to hear. We have many more tapes in the family so I am going to compile them and get in touch with you regarding more conversions.
Thanks again for everything!
From: Dakine Home Builders Inc Sent: Sunday, October 19, 2014 - 20:49 To: Marc Subject: Home Videos
Hi Jen & Marc,
I wanted to say thank you for taking such care with our videos. They have arrived, all is well and we are sitting down tonight to watch them as a family!
Have a wonderful evening!
From: Gary Vrckovnik Sent: Thursday, October 16, 2014 - 20:53 To: Jen Knez Subject: RE: Package Complete and Shipping
I received everything this afternoon - thanks for ensuring it arrived today!
I've had a chance to watch both DVDs, as well as import all of the .wav and .avi files. Everything looks great and I've had no issues importing the .wav files into iTunes and the .avi files into the Sony Vegas software I use for my video editing.
It's too bad that none of the films had audio with them, but I guess that was a limitation of the technology back then.
I am a completely satisfied customer and won't hesitate to use your services again for my own projects down the road, as well as recommending your company to all of my friends/family who may have similar needs.
Cheers and thanks again!
From: Dan Veldhuis Sent: Wednesday, October 15, 2014 - 18:58 To: Marc Subject: Feedback
Thanks for the dropbox links. I was extremely impressed with the sound quality of the audio cassette conversion. I will drop off some more audio cassettes and records sometime on the weekend.
From: Gus Skarlatakis Sent: Wednesday, October 8, 2014 - 04:53 To: Marc Subject: testimonial/thanks
Your staff did an excellent job with the scanning and touching up of the old surveys and blueprints I brought to you for conversion. The digital files you conveniently emailed me were sharper than the originals and my two separate clients were quite impressed with the results.
Going forward, you will be my exclusive source for such delicate and timely requests. Leaving that important work in your capable hands was a rewarding experience and I will be sure to refer many of my colleagues over to you. Seems like you've got a winning and much-needed business model - see you around!
Sutton Group Realty Systems
From: jj Sent: Sunday, September 28, 2014 - 14:20 To: Marc Subject: Follow Up
Just wanted to say a quick thank you. We have viewed all the tapes you converted for us and the quality came out superb.
If you have any new customers that need a reference would be happy to provide anytime (not that you need it!). We have my mom's 70th birthday celebration this week-end, and she will be viewing some footage that she has not seen in over 15 years. It will be worth every penny.
Also wanted to mention that everyone we dealt with in your shop was so friendly and accommodating. The fact that you took my daughter's camera and extracted her precious photos just like that was awesome as well, she is so grateful as we thought the pics would be lost.
Wish you the best of luck and we'll be back in the future when we have some more funds to convert the rest.
From: Chris Pristas Sent: Wednesday, September 17, 2014 - 16:39 To: Marc Subject: Feedback from Chris Pristas
Thank you so much for doing the incredible transfer of all of our home movies. We are thrilled!
I was most concerned as some of the format you transferred over for us was in Beta format. Knowing that this type of video is rare, I was most concerned that it couldn’t be done, and you saved the day, and produced top quality conversion and brought back so many long forgotten footage.
Especially now that both my parents have passed, and now with the loss of my only sibling this past February the conversion was that much more crucial for my nephews and my own children. You totally came through.
Special thanks to Marc for the safe pickup and delivery of our many tapes, for the professional and courteous care, time and understanding, as I worked through the recent bereavement and our move from Toronto to Mississauga, all at the same time. It was most comforting and the end product most joyful. Finally, this past weekend was the surprise 80th birthday party for my children’s paternal Grandmother. That side of the family was overjoyed to view the wide variety of memories from over the years, and there were many tears of happiness at seeing the cherished memories.
Thank you both, for the excellent, professional and care.
From: K S Sent: Thursday, September 4, 2014 - 10:07 To: Feedback Subject: Feedback
Sorry for not getting back sooner but I had not received the film back. My sister dropped it off on the weekend to me and have been looking it over.
You and your crew have done a great job on the films. I am pleased with the results and will be recommending you to my friends. In reviewing the video it's apparent you have cleaned and transferred it very well. The files are something I am able to work with for editing as my winter project. It is my hope that the memories will be enjoyed by many family generations for decades to come.
Thank you to you and your team on a job well done.
From: Alex Sent: Friday, July 11, 2014 - 11:08 To: Jen Knez Subject: Re: DT Update
Dear Jen and Marc,
I cannot THANK YOU enough! These are priceless, and I hadn't seen them for years. You could have charged ten times the amount and I would have been happy.
Thank you, thank you, thank you,
Writer, Editor, Researcher
From: Chandra, Ramona Sent: Thursday, July 3, 2014 - 08:34 To: Jen Knez Subject: RE: DT Update
I sincerely apologize for the delay in getting back to you! The quality of the DVD’s were great. In addition I do appreciate that when dealing with you and Mark, you never made it feel as though we were just another conversion, but a person. I have referred a coworker to your company, hopefully she contacts you!
Thanks again for the follow up.
Ramona Chandra, Senior Advisor, Employee Relations
Greater Toronto Airports Authority | People & Culture
From: Christena Jean Martin Sent: Tuesday, July 1, 2014 - 11:29 To: Jen Knez Subject: Feedback
I received everything back in super condition. I have mailed the check.
Wonderful job, great packaging too. Thank you for the card and the business cards
I would highly recommend your services anytime, I am thoroughly pleased.
thank you so very much
Associated Tube Industries
From: Facebook Sent: Monday, June 23, 2014 - 16:46 To: Jen Knez Subject: [Digital Treasures] New message from Kristin Mant
I was thrilled with the results of the VHS to DVD conversion of some very old family videos. Not only was I provided with a DVD copy, but I was also given the files on a USB key so that they could easily be shared with the other members of my family. With 4 VHS tapes to convert over, I was surprised at the quick turnaround time (less than 7 days) and the really great quality of work. Jen was a pleasure to deal with and wonderful at explaining the process to someone who really has no clue about all things technology related! The entire experience was amazing and I have already recommended Digital Treasures to others. Thank you again!
From: Kristin Mant Sent: Monday, June 23, 2014 - 13:06 To: Marc Subject: Testimonial
Jen, I just wanted to take a few minutes to write that testimonial you had requested. Not sure how to post it to your page, so I'm sending it this way instead, for you to post. I was thrilled with the results of the VHS to DVD conversion of some very old family videos. Not only was I provided with a DVD copy, but I was also given the files on a USB key so that they could easily be shared with the other members of my family. With 4 VHS tapes to convert over, I was surpised at the quick turn around time (less than 7 days) and the really great quality of work. Jen was a pleasure to deal with and wonderful at explaining the process to someone who really has no clue about all things technology related! The entire experience was amazing and I have already recommended Digital Treasures to others.
Thank you again!
From: Mariyah C Sent: Friday, June 20, 2014 - 09:18 To: Jen Knez Subject: RE: DT Follow Up
Hope things are fine on your end.
I found the service at DT absolutely wonderful! Though, it was a short notice to get the conversion done in time but you guys made it possible for me. Not only that, you made sure I had the at least the soft copy of final product with me for the event, which I felt was very relieving.
Since I was away for my holidays, you accommodated my need of to have pick up my HDD upon my return. I didn't feel under pressure. Though I made my payment good three weeks later than my order received date, you didn't make me feel as if I was a delinquent client :)
Should there be a need to use your service again, I would not hesitate to contact you or to refer DT to my friends/ family for their digital conversion needs.
As promised, i'm sending some shots from my trip. (a mix of Ireland, UK, Belgium, Amsterdam)
Have a great summer!
From: Dara Gellman Sent: Wednesday, June 11, 2014 - 19:14 To: Jen Knez Subject: Re: DT Follow Up
the photos were great! I was happy with all aspects of your service and I wouldn't hesitate to recommend you !
From: Edwin Rodriguez Sent: Tuesday, May 27, 2014 - 23:33 To: Jen Knez Subject: Re: DT Update
Hi Jen -
Great to hear from you! Yes, the grad film brought my friend to tears. It was a very touching gift made possible by you, and definitely very happy. The movie transfer also looked great - we haven't had time to watch all of it but again it would not be possible without your help. Thanks so much!
Sent from my iPad
From: Miranda Marcinkoski Sent: Monday, May 26, 2014 - 12:30 To: Jen Knez Subject: RE: DT Follow Up
Thank you Jen,
Everything we received is exactly as requested. Much thanks for all your hard work getting everything together for us in such a timely manner!
Aggregated Business Services Administrative Coordinator
From: Chuck Hurich Sent: Wednesday, April 30, 2014 - 18:59 To: Jen Knez Subject: Feedback
I have been meaning to write back to you.
We are extremely pleased with the results of your scanning, corrections and personal service. Definitely exceeds expectations! Thanks much for your attention to the details. We will be in Toronto in the latter half of June and have already selected another group of slides to bring along. I’ll email you about that when time gets a bit closer.
All the best,
From: Sharon Deemer Sent: Wednesday, April 30, 2014 - 08:21 To: Jen Knez Subject: Feedback
We are delighted with the quality of the scanned slides you did for us. I looked closely at a few that I would like to print and was happy to see that they would stand up to enlargement. The resolution, color, and cleanup was all well done. We have now gone through our own more recent slides with the intention of bringing them to you later this summer and are relieved to know that we will have these images preserved for the future.
Thanks again for a job well done,
From: Robert Culbert Sent: Tuesday, April 29, 2014 - 13:59 To: Jen Knez Subject: Re: DT Update
A thoroughly pleasant experience throughout. I copied it into my computer, then sent it on to my cousin in Ottawa, the official genealogist and family historian. She had never met my father, but became a big fan after reading a lot of his poetry. Seeing her own brother doing the TV interview was a big bonus.
From: Ferreira, Stephanie Sent: Tuesday, April 29, 2014 - 13:15 To: Jen Knez Subject: Feedback
Thanks for the follow up email, I managed to view the video briefly, I haven’t shown it to my team as yet because we have been extremely busy here and haven’t gotten everyone together to view, from what I saw the quality was as best as it could be given the age of the reel. The sound was excellent - you and Marc did a great job; so thanks again. The service we received was very fast and professional, turnaround time was very good and I am pleased with the outcome.
From: Nagham O Sent: Thursday, April 24, 2014 - 17:22 To: Jen Knez Subject: Re: Betamax Tapes Transfer
I am writing to thank you for transferring the Betamax Tapes. I couldn't transfer them here in Egypt. So I was glad when Tess told me that they were transferred. It made me so happy to know that there are 11 hours of my mother's show when she was a TV presenter, more than 30 years ago. I appreciate it so much. Thank you so much for your help.
From: gabrielle.i Sent: Monday, April 14, 2014 - 23:13 To: Marc Knez Subject: Feedback
Marc and Jen,
You have revived so many memories for us-- getting to share some this evening with our 31 yr old son and his girlfriend was spectacular.
Thank you for making this possible. It's been nice to meet you both.
More again one of these days.
All the very best to you and your family,
From: Ian Sutherland Sent: Sunday, March 23, 2014 - 10:06 To: Jen Knez Subject: RE: DT Follow Up
Thank-you for your good wishes and the amazing job you did in transferring that tape for us.
We had a party with the whole family to unveil it and everyone loved it.
We will be sure to use your services again when we have something to be transferred. We were very pleased with everything you did for us.
All the best,
Ian & Carol
From: Giancarlo D'Uva Sent: Sunday, February 2, 2014 - 21:52 To: Jen and Marc Subject: Re: Digital Treasures Update
Just wanted to say thanks again for all of your help in creating these lasting memories for our family. My father was speechless tonight when he saw what you guys had done for him...the tears said it all!
We are extremely happy to have chosen you and will surely be recommending your services to friends and family members in need of something similar.
Giancarlo and Stephanie D'Uva
From: John Griffett Sent: Saturday, January 25, 2014 - 07:16 To: Jen Knez Subject: Re: Digital Treasures Update
Just going over these last batch of negatives from Dave's collection.
They are GREAT!
You did a great job again.
I am very happy that on at least one of the negative pictures you put a before and after picture that you fixed up digitally. Clearly shows your skill. That's the one showing a big US bomber on the ground. You did an amazing job. I can't tell or see any sign of your repair. The original negative was in pretty bad condition. Really good job.
You should put those two pictures on you web site to show what you can do with old 70+ year negatives. I think your customer's would be impressed. Might get a few more clients for you.
I believe those two pictures were taken in Burma 1945.
From: Peter Colpitts Sent: Friday, January 24, 2014 - 11:27 To: Jen and Marc Subject: Thank you!
I was happy to find some mid 1970’s 8 mm film I then set out searching the net and I found Digital Treasures. Digital Treasures made the transition from old technology to digital technology a happy experience. Dealing with Digital Treasures I found them to care as much about my project as I did. It was comforting to know that I was shipping my treasure to someone that cared for it as much as I did. I was very happy when I received my film and a digital copy with some special needs that I had asked for fully intact and very well done. Hoping that I find some more of this footage I would not hesitate to use Digital Treasures in the future.
Colpitts Design Inc.
From: Ryan Pannell Sent: Friday, January 10, 2014 - 17:07 To: Jen Knez Subject: Digital Treasures Follow Up
Thanks Jen! Happy New Year to you too!
The transfers were the biggest Christmas hit; my folks were blown away by them and they were totally surprised. Plus, my wife was blindsided by our wedding video footage - which none of us had ever seen (9 years later…). Really special stuff.
Hope you guys are doing well, and thanks again for the awesome work!
From: Jane Flook Sent: Thursday, January 9, 2014 - 11:19 To: Jen Knez Subject: Digital Treasures Follow Up
Happy New Year to you as well Jen!
I have to say my Mother was THRILLED and VERY APPRECIATIVE of the memory book we made for her. Words cannot express what those old photos mean to her and now she can flip through beautiful pages and enjoy them.
Thank you for your excellent personalized service. Since this was my first big project involving converting old slides - you were so helpful both in advising me with tips to make my photobook exactly how I envision and sharing my enthusiasm for the finished product. Your work on my old slides was excellent - creating superior quality digital images that we can store forever and create other projects. Your payment plan and follow up as efficient.
I will definitely refer your services and call on you again.
From: Paige Freeborn Sent: Wednesday, January 8, 2014 - 12:24 To: Jen Knez Subject: Digital Treasures Follow Up
Hi Jen and Marc - and Happy New Year to you both as well!
THEY LOVED THEM!!!!
Particularly hilarious to watch the nieces and nephews react to seeing all of us at their ages :)
Thank you so much for helping to make our Christmas EXTRA special this year!
I hope you both have a wonderful 2014 and I look forward to working with you again somewhere down the road!
From: Andrew Morton Sent: Thursday, December 12, 2013 - 03:15 To: Marc Knez Subject: endorsement
You recently transcribed film of the British royal family dating back to the 1920s on to a DVD and flash drive. Thank you for your professionalism, care and attention to detail.
From: leah sherry Sent: Thursday, November 14, 2013 - 11:28 To: Jen Knez Subject: Re: Digital Treasures Update
Hi Jen. Yes the movie file arrived. It's great. The final piece in my digital life :) Did you receive the payment ?
David is actively pursuing his albums and will have them shortly so he can get them ready for you to scan.
My brother just received his copy of the pictures on a stick (he's in the army and was away until now) so I'm really excited to hear his reaction.
Next year I will be making a slide show with these pics for my mom and dad's memorial party.
I honestly don't think there is a single thing you could do better. I think you should try to stand apart from other companies that can be searched online. I think I picked your company because I like the name but I don't remember any other detail from the website that made me chose you. I think people should know they are getting extra special service from people they can trust. But I guess any website can say that. I don't know. I just feel lucky that I happened upon you. I've told some people about your work with families living with Alzheimer's and it's been very impressive to every one I tell. So maybe that's a discerning feature that tells who you are ?
I guess customer testimonials work too.
From: Danny Rufo Sent: Tuesday, November 12, 2013 - 18:57 To: Jen Knez Subject: Re: Digital Treasures Follow Up
Thank you, everything has been up and running great, I appreciate how much you and Marc really truly care about what you do, it seems a lost art in business today. I can't thank you enough and you'll be sure to have referrals from me forever.
From: Milena Pierri-Renda Sent: Thursday, November 7, 2013 - 18:51 To: Jen Knez Subject: Testimonial
Jennifer Knez one of my oldest and dearest friends, I can't thank you enough for the video you put together of my daughter Alessia Rose. Your creativity in collaborating and producing her life story through my most treasured photos and videos have touched my husband Rocco Renda and I on a level that you can't imagine. I am so honoured and proud to have the video played at her function this Saturday November 9, 2013 in front of 725 people. I came to you and your company, Digital Treasures, with such confidence that you would produce exactly what I wanted, instead you went over and above and superseded my every expectation! I love it, and can't wait to see the next production that your preparing for our Family.
By the way Jennifer Knez , Alessia loves it and has made me watch it over and over and over again since Rocco Renda sent it to me. She is so proud of her video and says "look mommy, its me" .... Thank you Jen
From: Alainnah Robertson Sent: Thursday, October 31, 2013 - 15:26 To: Jen Knez Subject: Delighted with images!
I've just finished looking through the photos and am delighted. It is lovely to have them all on disk, and now on my hard drive. I will be sending off the disks to the others in the immediate future.
Thanks you so much for your work! You have done a good job. They all look so much better than the originals. I'm thrilled, and I am sure everyone else will be too.
The Master said: "Is it not indeed a pleasure to acquire knowledge and constantly exercise oneself therein?" Analects of Confucius: Book 1, verse 1
From: Mark Grammer Sent: Thursday, October 31, 2013 - 10:34 To: Jen Knez Subject: Testimonial
Digital Treasures did a great job on converting my outdated video tapes to digital. They took the time to explain how to use the digital files and completed the work in a timely fashion. I highly recommend them to anybody who wants to move into the digital age with their home treasures.
From: Bryan Roby Sent: Tuesday, October 22, 2013 - 11:37 To: Jen Knez Subject: Re: Digital Treasures Follow Up
Thanks for the followup. Yes...there were some tears shed...but all-in-all, it was a wonderful experience. It was strange, but wonderful to hear my Mom's voice for the first time in 15 years!
The end-product and the service, were both excellent, and appreciated.
I still need to tackle the slides now.
From: John Bart Sent: Friday, October 18, 2013 - 13:33 To: Marc Knez, Jen Knez Subject: Testimonial
Hi Marc and Jen,
Mary and I wish to thank you for the great work you did in transferring the contents (Super 8 tape of our children when they were little) of an old, and poorly recorded VHS tape to a DVD and synchronizing a favourite music playlist with the video. You were very patient when we wanted to make changes and went to great lengths to make sure the music was exactly what we wanted. We were very pleased with the results and ordered a copy for each of our children to show to our grandchildren. Marc and Jen - your talents have created a digital family treasure.
John & Mary Bart
From: Mary Jean Giliberto Sent: Monday, July 29, 2013 - 10:50 To: Jen Knez Subject: Testimonial
My sister-in-law loved the pictures. She said the quality was even better than the professional pictures they had done at their wedding. Thanks for your help in making this special gift.
From: Jim Vedder Sent: Thursday, May 30, 2013 - 13:58 To: Jen Knez Subject: Testimonial
Recently I was looking for a company that would be able to convert a VHS tape to a DVD. I knew that the tape was old and may not even be in good enough shape to be copied. It was very important to me as it was a tape of my wife who had recently passed away. I found Digital Treasures on the Internet, contacted them and they assured me that they would do their best. The tape was in bad shape but they did a great job in copying what they could. I have since recommended their services to my daughter who also had a good experience with Digital Treasures. I would never hesitate to recommend their services.
From: Bob Montgomery Sent: Sunday, May 26, 2013 - 21:06 To: Marc Knez, Jen Knez Subject: Re: My experience with Digital Treasures
I found my experience with Digital Treasures a real pleasure. I needed some slides and VHS movies put to DVD. So I searched the web and came to Digital Treasures. It attracted me because the site and picture gave me a feeling of trust and caring. I found this entrepreneurial young couple to be just that. Their service was fast and affordable. They guarantee their work because a glitch was quickly corrected. I was also impressed by their easy accessibility and friendliness to answer any questions. I wish every business had this personal touch of care and service. It's a business like this that will succeed.
From: Rav Rai Sent: Wednesday, April 24, 2013 - 14:47 To: Jen Knez Subject: Testimonial
Jen and Marc,
Many thanks for transferring all of my family videos to dvds! I truly appreciate your fast and efficient service. Not only did you save me time but you provided me with memories to cherish forever. The dvds were organized chronologically and labeled beautifully. Thank you for the special touches.
I will definitely recommend Digital Treasures to friends and family. Thanks again for your prompt, professional service.
All the best,
From: Carolyn Cohen Sent: Tuesday, April 23, 2013 - 11:11 To: Jen Knez Subject: Testimonial
My experience with Digital Treasures was extremely positive. Patient explanations were given for everything they did so that I was able to make informed decisions. The quality of the work was very good, and prices were reasonable. Jen and Marc were professional yet friendly every step of the way. Will definitely use their services again.
From: King Family Sent: Sunday, April 21, 2013 - 22:01 To: Jen Knez Subject: Thank you!
My Family and I sat down last night to watch the DVD. It was awesome!!!!
You and Marc did an outstanding job on film that was over 50 years old. We are giving this
To my wifes Mother for Christmas and we know she has not watched these in over 40 years.
She is going to love it.
Thank you very much again for the great job.
The King Family
From: brooks virginia Sent: Thursday, April 18, 2013 - 11:03 To: Jen Knez Subject: Recommendation
I have had the satisfying experience of having Marc and Jen transfer many happy memories from tape to dvd. They are a delight to work with. The work was done expediently, with a personal touch and at a reasonable price. I am always keen to support local small business. I found Marc and Jen on the internet and immediately felt comfortable entrusting this work to their expertise. My instinct proved to be correct and I would not hesitate to recommend them to complete any of the wide variety of services they offer.
From: graham andrew Sent: Sunday, April 7, 2013 - 16:13 To: Jen Knez Subject: comments for the website
I am very happy with the end product – I have shown the videos to many of my family members and they are amazed at the quality of the video and stated that the cost was worth every penny to preserve such memories. As for any sort of feedback – I don’t really have anything to add other than it was a very pleasurable experience and I am completely satisfied with the end result.
I with you both a very successful business and if I know of anyone needing digital preservation/conversion services, I will be sure to recommend your company.
Andrew J. Graham
Research & Instructional Specialist
University of Toronto
From: Cunningham Hilary Sent: Tuesday, April 2, 2013 - 17:31 To: Jen Knez Subject: My experience at Digital Treasures
My entire experience with Digital Treasures was a very positive one—from the video pick-up to its return as a DVD, all was done quickly, efficiently and professionally. I will certainly use this company again.
Thank you to Jen and Marc!
From: sue Sent: Tuesday, March 19, 2013 - 10:33 To: Jen Knez Subject: Videos
I was very pleased to be able to watch videos again that were long since forgotten. I loved that I was able to share moments from my own childhood with my children. Thank you so very much Jen for the quick and excellent service when transferring my precious memories from archaic video cassette to the newer digital format.
Cheers! Sue W
From: Deborah De Marco Sent: Thursday, March 7, 2013 - 12:28 To: Jen Knez, Marc Knez Subject: Testimonial
I want to thank Jen & Marc at Digital Treasures for transferring priceless memories from various forms of media to DVD's. The service I received from the first phone call, was excellent. I didn't even have to leave home. All my media was picked up at my front door. I received the disc's a few weeks later. When I received the DVD's, some of the media did not transfer in a format I could read, I called them to let them know, they redid the disc and sent me another copy within a week. I'm sure that the problem with the first disc was my lack of knowledge, they re-did in a version I was familiar with. It was a pleasure speaking to you both and working with you. I have already spread the word. I highly recommend Digital Treasures, the level of customer service and workmanship is second to none.
All the best.
Deborah De Marco
From: A Charles Sent: Friday, February 15, 2013 - 19:40 To: Marc Knez Subject: Your DT Experience
Jen was professional and a pleasure to work with from the very beginning. I have been sitting on a number of photos and films of family history for years. I had never had the opportunity to look at any of the video’s as we don’t own any of that technology. Because of the work Jen had done we watch our video’s and are able to look at my photo’s in a professional and easy book that we bring with us to share constantly. It’s great to share these memories with my sister’s and my children. I would recommend and advise everyone to take the time to utilize Jen’s services as what she did for me is magical and irreplaceable.
From: Sue Cheeseman Sent: Tuesday, February 5, 2013 - 09:20 To: Jen Knez Subject: Your DT Experience
I am very happy with the end-product and the service; pick-up and delivery was easy and affordable, the care to keep my photos in order and to keep them separated in my chosen categories was lovely and the quality of the digital pictures great. My family very much enjoyed receiving these digital photos for Christmas. Thank you very much for making this happen
From: Katy Lewis Sent: Sunday, January 20, 2013 - 08:55 To: Jen Knez, Marc Knez Subject: Thank you
I want to thank you for creating a beautiful book of memories of my glorious life with my now deceased husband. I don't know if I will ever be able to put into words my joy and my husband’s joy when we received the book.
You took a lifetime of wonderful events and showcased them in such a way that Billy and I were taken back to a place of peace and happiness. For this I am eternally grateful.
I will recommend your company to all my friends and anyone who needs your expertise!!!
From: Jane Cayley Sent: Wednesday, January 16, 2013 - 10:43 To: Jen Knez Subject: Tip of the week!
Hello to friends,
I am sending out a note telling you about a service I discovered just in case you have the same need I did.
In my early years of parenting, we took all our photos using a 35 mm camera and had photos produced in 35mm slide format. Up until the teen years of my kids we amassed boxes of slide carousels, which as you know are obsolete today and have taken up so much storage space. For the past two years I have thought about, and looked into various services for conversion / digitization but didn’t go any further. With my recent broken ankle and being ‘cooped’ up, I took the time to cull my slides, and find a service that would digitize them.
I am so pleased to recommend Jen and Marc Knez
They took away 29 slide carousels ( after I culled), 13 old super-eight silent movies and 1 VHS gift someone had done of my kids, and digitized everything onto archive grade disks. Their work is great – and I have copies of everything on disks which I can now give my kids.
You or your parents may have some old slides you’d like to have digitized….I encourage you to visit their website to look into what they can do.
That’s’ my tip for the week!
From: tom leo Sent: Sunday, January 13, 2013 - 23:10 To: Jen Knez Subject: Your DT Experience
I could not have been any more satisfied with the service you provided as well as the end product.
The video of our band will now be enjoyed by all of us for years to come. Thank you so much for getting the conversion done so quickly. I was able to load it onto my daughter's laptop as soon as I got home.
From: will stratton Sent: Wednesday, December 12, 2012 - 18:48 To: Jen Knez, Marc Knez Subject: Digital Albums
I would like to thank you guys for putting together the Digital Albums/Scrapbooks (or whatever you want to call them) of our family trip to Africa… It was fun working with you guys to create memories that will last a lifetime. It exceeded our expectations in terms of quality and professionalism and sits proudly on our coffee table!
From: Love, Robert Sent: Saturday, December 1, 2012 - 20:52 To: Jen Knez Subject: RE: Comments
We are very happy with our digital pictures and extremely satisfied with your prompt service.
From: Edward Leon Sent: Sunday, November 11, 2012 - 13:18 To: Marc Knez Subject: Testimonial
To Whom It May Concern,
I had a recent experience with Digital Treasures in which I feel very comfortable relating to anyone else considering using their services. Both Jen and Marc were very professional in their approach and in the quality of work that was performed. In addition to this they were both pleasant and courteous throughout the entire process. I have no hesitation in recommending their services and engagement.
Edward F. Leon
V.P. of Merchandising
Leon’s Furniture Ltd.
From: Elvis Olivieria Sent: Thursday, November 8, 2012 - 15:28 To: Marc Knez, Jen Knez Subject: Comments
Enjoying the movies very much. Now we have video of early years of both children. Wedding video resulted in lots of laughs.
Thanks very much for quick turnaround. The service was very convenient and reasonably priced. I have already recommended your service to family and friends. They will get to experience the end product during the holidays when they are over.
I think one of the most important aspects of the service you provide is the trust factor as clients are handing over ireplaceable family memories. You made me feel comfortable right from the start.
From: Jaime Cox Sent: Tuesday, October 30, 2012 - 11:28 To: Jen Knez Subject: Family experience
I was so overwhelmed by the sheer volume of older photographs my family had, and they were never well organized. Jen at Digital Treasures took the time to learn who the people in our lives were, enhanced photos that were faded, blew up images that were important to us, and added some fantastic finishing touches to make our album personal and full of love. I would never in a million years have done this on my own - our family now has an "heirloom" of the last 70 years that is absolutely priceless. When I presented it to my father for his 61st birthday in March, he was so touched that he woke up that same night thinking about it to go through it again and again. Thank you Digital treasures for that amazing, perfect gift of memories.
HOW IT WORKS
Call: 416 479 0903 E-mail: firstname.lastname@example.org Fill out our contact form
Visit one of our 3 GTA locations Ship your materials to us Have us pick up from you
Digital files on: USB / hard drive / the Cloud DVD / Blu-rays
We practice a rigorous Quality Control process which gives us the confidence to say that we completely stand behind our work and guarantee the results. If there are any issues with the quality or performance of the digital materials created and it was something we could have controlled for we will reprocess those materials at our expense, no questions/ no hassles/ no time limit.
We are committed to ensuring the Privacy and Security of our clients information:
All client materials (both physical and digital) are tagged, tracked and stored in a secure location and returned to the client upon completion of the project.
All digital files are archived and securely stored offline (LTO-6 Tape Drive) for 14-days post receipt before our deletion protocol is initiated.
All services are performed in-house by Digital Treasury Group employees; no 3rd parties, no risks.
All Digital Treasury Group employees are required to sign a comprehensive Confidentiality Agreement.
We adhere to all aspects of the Canadian federal government's Personal Information Protection and Electronic Documents Act (PIPEDA).
WHAT OUR CLIENTS ARE SAYING
“Working with Digital Treasures was a great experience from start to finish. Our company needed to get some digital conversion work done quickly and at high quality and DT delivered on both accounts. They made the whole process simple and stress-free and provided us with a great quality product. We’re already planning to do repeat business converting our old video archive and I would highly recommend their services to others.”
“The David Suzuki Foundation turned 25 years old this week! The Foundation trusted Digital Treasures with 25 years’ worth of irreplaceable archival video footage. Marc and team were a pleasure to work with every step of the way. Professional, trustworthy and an outstanding finished product. Expectations exceeded.
Thank you for helping to preserve and share our history.”
“I have this afternoon received the return of my film and your digital scans. A quick look and I'm thrilled! Thank you so much for the clearly considered attention to my requests. I'm also recommending you to friends at the Vancouver Art Gallery Imaging Department. More to come, with again sincere thanks for this.”
In 2014 Digital Treasures went fully commercial and became a part of the Digital Treasury Group (DTG). DTG is exclusively focused on being the highest-quality provider of full-suite media conversion and archiving services nationally. We operate under a fully integrated ‘lean’ business model utilizing industry best practices for providing low-cost/high-value digital solutions to the commercial, institutional and retail marketplaces. Our infrastructure has been purpose-built to (1) mitigate all potential risks associated with the handling and processing of a high volume of multiple media formats and (2) ensure the delivery of a best-quality digital solution fit to the client’s specific requirements. Our methodology is based upon 10 years of dedicated media conversion and archiving experience coupled with 15 years of leading-edge corporate experience resulting in the creation of what we know to be the “best in class” provider of these services in Canada.