What our clients think of our work

From: Paula Salvador
Sent: Jan 13, 2024 12:00 AM
To: Marc Knez
Subject: re: Your Order is Ready
Yes. Just downloaded the French and English. They look beautiful.

Thanks so much for your help.

Paula Salvador

From: Maureen McKeon
Sent: Jan 5, 2024 12:00 AM
To: Jen Knez
Subject: re: Film Scanning
Digital Treasury did a great job for me. They gave me knowledgeable advice, and produced great-looking products. They were on time and at a competitive price. Wouldn't hesitate to use them again!


From: Jonathan Dale
Sent: Dec 6, 2023 12:00 AM
To: Jen Knez
Subject: Re; Your order (DAT) is ready
Good Afternoon Jen,

I am hoping this email will reach the people who actually worked on making my tape digital. My father, and siblings were looking for this tape (amongst others) for almost 35 years. When my cousin (who's father owned the studio and produced the first 3 songs) found them we were beyond overjoyed. It was an extremely emotional, and sentimental moment to finally hear these songs that were a huge part of our amazing childhood. To hear my dad signing at the age of 30 years old ( he is now 70) was priceless. We were all absolutely blown away by the amazing work that was done to make the songs sound soo clear. The sound quality is beyond anything we could have ever expected. Thank you, thank you, THANK YOU!

I look forward to bringing the other tapes in next month. Thank you for your exceptional customer service to me, and please let the technicians know that I am beyond grateful for the work they did. Just absolutely amazing.


From: Danielle G
Sent: Dec 2, 2023 12:00 AM
To: Mark Knez
Subject: Re: Pictures in the cloud
Hi! Thank you Marc! This link worked.
We LOVE results - many of these we have not seen before!
Thank you!

From: Jackie Gerlach
Sent: Nov 24, 2023 12:00 AM
To: Marc Knez
Subject: Re: Your cloud link
Thank you, Mark. The work you and your crew do is wonderful. I am getting lots of very happy feedback from afar.


From: Debbie Gilmore
Sent: Oct 4, 2023 12:00 AM
To: Jen Knez
Subject: Re: Film and Slides
Dear Jen,

I am very happy with the digital media and have saved it all and backed it up.

Kind regards
Debbie Gilmore

From: Mike Foster
Sent: Sep 13, 2023 12:00 AM
To: Marc Knez
Subject: re: 8mm Film Transfer
Hi Marc, I got the return parcel of films today and checked out all of the files in the drive. They are awesome! I want to thank you and your company for all of the fantastic work done on this project, and for giving a discount. I really appreciate all of the hard work and I know my relatives will too. Sincerely, Mike

From: Andy & Brb Werner
Sent: Sep 12, 2023 12:00 AM
To: Marc Knez
Subject: re: Photo Restoration
Hi Marc We are very happy with the results of your work! Your staff did an excellent job fixing tears, improving resolution/colour. Thanks so much Andy

From: Nadish Yajnik
Sent: Aug 31, 2023 5:24 PM
To: Marc Knez
Subject: re: Photos Received
Hello Marc, I have received the first order and the images look absolutely wonderful! I am so glad they have turned out so well. I have tears in my eyes (truly). Thank you for your prompt attention. When the dust settles, I will need to bring in a whole set of slides, negatives and so on as I cannot do this digitization on my own. Thank you again! Regards, Nandish

From: Bill Brioux
Sent: Aug 10, 2023 12:00 AM
To: Marc Knez
Subject: re: Thank you for such speedy service! Now for my next order...
Marc, If it wasn’t for Digital Treasures, my lifetime of curating valued images and memories on 16mm film, various videotape formats, slides and even cassette tapes would require a time machine to access today. I’ve trusted everything from my dad’s home movies from the 1940s, ‘50s and ‘60s as well as interviews recorded over a 40-year journalism career. I'm particularly grateful for the efforts you put into improving the quality of the digital audio (clean, clear and crisp) from all those old tapes featuring numerous popular culture icons, including Adam West, Jerry Van Dyke, Joe Barbera, Dick Cavett, Michael Landon, George Burns, Jack Paar and Steve Allen. With the cleaned up digital files you have created I can start right into editing them for my brioux.tv podcast episodes.... so easy! I look forward to continuing a long relationship with Digital Treasures. With Sincere Thanks, Bill Brioux Award-winning Canadian journalist, Film & Television commentator and host of “briouxtv: the podcast”

From: Caroline Duncan
Sent: Aug 10, 2023 12:00 AM
To: Marc Knez
Subject: RE: FILM Archiving
Hi Marc, Images Iron Mountain confirmed that the tapes were picked up today. Thank you so much for holding them and reminding me about them. I have been extremely pleased with your service. You’ve made everything very easy, especially as I am managing the collection from the West. I really like the cloud service. I need to do more with our digitized content but it provides great peace of mind knowing that the files are with you as well as on our systems. Your quotes have been clear and accurate, you’ve given me flexible options for resolution/speed/cost, and the quality of your work is excellent. I will definitely use your services again. I’ll be doing more collections work in Toronto in the fall or spring and there will be more slides (we have many thousands!) and possibly more film. I used three separate vendors last year for the digitization, all different experiences. The fact that I will come back to you speaks volumes. Thanks again and I’ll be in touch for the next round at some point. Best regards, Caroline Caroline Duncan Archivist De Havilland Aircarft of Canada

From: Dani Harris
Sent: Jul 28, 2023 12:00 AM
To: Digital Treasures
Subject: re: Your order 65981 is ready
Thank you so much! I just watched the videos, and am so happy! I got to see my mom and hear her voice (she passed away in 1992, right after these tapes were made). There was also footage of all of my grandparents and an uncle, who have also since passed away. My kids got to see their dad's mullet, and my daughter now understands why people say she looks like me. It was very meaningful to me to see these old videos that I found at my Dad's and had forgotten about or not known about. I know you know your work is important, but I thought I would send you a note to let you know that you have blessed me and my family through your work.

Have a great day, Dani

From: Anne C
Sent: Jul 21, 2023 12:00 AM
To: Jen Knez
Subject: Re: VHS & Hi8 Transfers
Hi Jen, My family and I are thrilled to have digital copies of our home videos and we are very satisfied with the service. We have found more tapes and look forward to bringing them to Digital Treasures again to have them serviced. Thank you! Best, Anne

From: Keira R
Sent: Jul 17, 2023 12:00 AM
To: Jen Knez
Subject: Re: Video Tapes
Hi Jen,

I am very satisfied with the results! It has been an amazing experience to look back in time and relive precious family memories. I’ve successfully downloaded all of my videos and coincidentally I actually have an appointment scheduled already to pick my tapes up tomorrow. The whole experience has been smooth and enjoyable and I will definitely be coming back in the future to get more tapes converted. Something I did notice is that a few of my videos have low sound on them, even with my volume up to 100%. It’s not a huge problem for me, but I thought I’d mention it. Luckily this is something that my husband knows how to fix. Other than that I am so happy with my videos and can’t wait to show them to my family!

Thanks so much and take care,

From: Marilyn M
Sent: Jul 17, 2023 12:00 AM
To: Jen Knez
Subject: Reel-to-Reel to Digital
Our experience with Digital Treasures was wonderful from start to finish. We were impressed at the range of media they handle, how patient, helpful and flexible the staff are, and how fair the pricing is. Digital Treasures met all our expectations, exceeded some, and has upcoming busiKnez from our relatives who want to use their services to digitize their own family's treasures.

Marilyn M

From: Andrew R
Sent: Jul 14, 2023 12:00 AM
To: Jen Knez
Subject: Video Tapes
Hi Jen,

Yes - thanks - everything is great and backed up. Service was great, and I plan to bring more tapes in to digitize soon!

I don’t need the original media anymore, so they can be destroyed if you want.

Thanks, Andrew

From: Alanna C
Sent: Jul 11, 2023 12:00 AM
To: Amanda Kaszuba
Subject: Re: Cassettes to Digital
Hello Jen

I am extremely satisfied with the quality of the end product. It is a special gift that you and your team brought to myself and my family. I had cassette tapes that were converted digitally to an MP3 (I can listen on my iPhone) and a DVD copy as well. These cassette tapes were especially meaningful because they were recordings my grandmother reading children stories. I had always wanted to get another copy as the cassettes were my only physical copy. I thought it would be good to gift these to members of my family. Everyone was very touched at the gesture and enjoys listening to them. Recently she passed away so these recordings are even more meaningful. It brings peace of mind that I have multiple copies and that I can hear her voice clearly.
The quality of the product is excellent and the service was done in a professional and timely manner. I would definitely recommend your services to anyone inquiring.

Thank you again, your work is treasured


From: Donald
Sent: Jun 28, 2023 12:00 AM
To: Amanda Kaszuba
Subject: Audio transfers
I am an old previous client of Digital Treasures (Evans Ave) to hear about your new services

I have a lot of family and other archives to transfer

You guys have been great in the past and have personally recommended you numerous times as the best transfer service out there

I am in the entertainment industry and my standards are quite high. You are the best as far as I’m concerned

I haven’t used your services in a while so I am looking forward to reconnecting 🙏😎


From: Marnee Gamble
Sent: Jun 14, 2023 12:00 AM
To: Marc Knez
Subject: Subject: Marshall Collection
Hi Marc,

All is good with the collection– I have reboxed the photos and everything is in order. Thank your team for being so meticulous in how they handled the photographs. I should be able to spend some time next week looking a bit more closely at the scans but from what I have seen so far, it is very well done.

Thanks again,


Special Media Archivist
University of Toronto

From: Michelle A
Sent: Jun 7, 2023 12:57 PM
To: Noah Styka
Subject: VHS to digital
I was also happy with your pricing because I knew some films might have nothing worth seeing on them (black or really poor quality).

The fact that you charge much less for that kind of film, made it extra safe to proceed with you.

I have waited for years to do something with those films! They were lying in a box for so long and were never looked at. Now we can see them easily and more often. Can't wait to show my grandchildren :)

Thanks again.

From: Ian K
Sent: Jun 7, 2023 12:00 AM
To: Jen Knez
Subject: Re: Film to Digital
Hi Jen,

“Working with Digital Treasures was an absolute joy! From the moment I discovered their very simple to navigate website to the moment I dropped off my old film stock I was impressed. They are friendly, knowledgeable and trusting. The process of setting up an account in order to pay and organize a delivery schedule was very efficient. I received both email and text messages when my job was completed and I was able to access and download my files immediately. I would recommend their services to anyone with the need to digitize old film stock.”

Many thanks,
Ian K

From: Tim E
Sent: Jun 7, 2023 12:00 AM
To: Noah Styka
Subject: Testimonial
Thank you for the follow up Noah.

We are thrilled with your work and have loved going through the hours and hours of memories.

Have a fantastic day!

From: Ashley F
Sent: Jun 7, 2023 12:00 AM
To: Noah Styka
Subject: Testimonial
I've come to Digital Treasures several times over the years to transfer old slides and VHS passed along to me by various relatives. They do a magnificent job every single time, taking care with the raw materials and ensuring the highest quality results.

My family will be able to treasure our memories for many generations to come, thank you!

From: Linda Z
Sent: Jun 4, 2023 12:00 AM
To: Jen Knez
Subject: fwd: Photos/Slides
Hi Jenn,

“I recently decided to surprise my two sisters for their significant birthdays. One turns 70 and the other 80. I went through my collection of very old slides and photos of the three of us as kids and decided to have everything digitized for them to upload on their digital picture frames.

I found Digital Treasures through a photographer and brought my collection to them. Despite the fact that the slides and photos were not in good shape, they accepted them and for a very reasonable price completed the job.

Service was outstanding and the result was great. I made an appointment easily online. Staff were kind enough to give me public transportation directions and the work was completed very quickly. All my pictures and slides were returned and this priceless gift made both of my sisters and me very happy.

It was so easy. Five stars for everything about this company.”


From: Linda
Sent: May 31, 2023 12:00 AM
To: Jen Knez
Subject: re: Photos/Slides to Digital
I was very pleased and my sisters loved their birthday gifts - pictures of the three of us as kids.😊

From: Robert Keziere
Sent: May 21, 2023 10:08 AM
To: Digital Treasury Group
Subject: re: The Days of Augusta neg scanning
Hi Marc, Hi Alex,

A note of thanks gentlemen for your hugely stellar & generous work on this endeavour of mine, The Fedex return of my negs arrived on schedule, in good and precise order. Thank you so much.

Please be well, travel safe & have a great & prosperous summer.


From: George C
Sent: May 5, 2023 12:00 AM
To: Jen Knez
Subject: Re: Video Editing Programs Solutions
Hi Jen

It was great to meet you too. I’ll return to pick up my next order on a Tuesday or Thursday when you’re there.

I just saw the video I wanted most and I’m extremely pleased. The 2nd Betamax in my file is from a TV show in 1983 that I was on briefly with my first wife. We had just come from getting married at Old City Hall and were walking thru the Eaton Centre. We were stopped and interviewed about a book for the show.

My wife passed away in 1991 and this was the only video recording I have of her and her voice. It’s great to see her again - while I’m still alive. 😀

It’s also a great reminder that I once had hair!!

I’ll be sending copies to her friends.
They’ll be very happy to see her too.

I can’t thank you enough for restoring the video to a modern format and ensuring I’ll always have this great keepsake.

Best regards

From: Rick
Sent: May 4, 2023 12:00 AM
To: Amanda Kaszuba
Subject: Subject: RE: Your cloud link
I've used Digital Treasury services twice to convert several hundred 35mm slides (standard grade), as well as one short spool of Super8 video. I've been quite happy with both the customer service and the final results. Everything went as promised.


From: David M
Sent: Apr 17, 2023 12:00 AM
To: Noah Styka
Subject: Re: Project Follow Up for Order_64903
Hi Noah,

I am very pleased with the quality of the digitization of the photo!

Best Regards,

From: George
Sent: Mar 14, 2023 12:00 AM
To: Amanda Kaszuba
Subject: RE: Your cloud link
Everything was great with the last order as it has been all prior orders. You folks do great work.

Regards, George

From: Ioan
Sent: Mar 10, 2023 12:00 AM
To: Amanda Kaszuba
Subject: RE: Your cloud link
You guys did very well. Thank you!


From: Elizabeth P
Sent: Feb 24, 2023 12:00 AM
To: Amanda Kaszuba
Subject: RE: Your film transfers
Thank you Digital Treasury for such a great experience! The care, service and attention to detail you provide went way beyond my expectations. To top it off, my whole family was blown away by the quality of the transfer! You should be very proud of your team – from initial contact to viewing the end result, it was a pleasure to be a lucky customer of yours!

Wishing you every success,
Elizabeth P.

From: Mark S
Sent: Feb 10, 2023 12:00 AM
To: Amanda Kaszuba
Subject: VHSc tapes to Digital
The quality of the work was excellent.

Have a great day,

From: Linda L
Sent: Feb 9, 2023 2:48 PM
To: Amanda Kaszuba
Subject: re: Video Tape Transfers
I am very happy with the service and quality of products provided by Digital Treasures. This is the second time I use your services and I have no issues and only thanks !

Hope you are having a great day!

From: Kelly B
Sent: Feb 9, 2023 10:45 AM
To: Amanda Kaszuba
Subject: re: Slides and Negatives to digital
I have been beyond pleased by your services. I've come twice now with various media and you always do a great job for a reasonable price. I've recommended Digital Treasures to several friends and will continue to do so.

Thanks for what you do - as a bit of a genealogist and lifelong collector of photos, video and audio of family members, it's fantastic to know that services like yours are available to help preserve these irreplaceable treasures for generations to come.

All the best,

From: Shirley R
Sent: Feb 9, 2023 10:40 AM
To: Amanda Kaszuba
Subject: re: cassette tape to MP3 file
I am incredibly happy with both the CD and the digital media which you produced from my music tape. I was very happy with your service. The staff were very helpful, and I am so happy the digital media was suggested to me as it's wonderful to have the music on my computer and that I was also able to share it in that format with 3 family members. The turnaround time for my order was excellent too.

I have kept your contact information and would certainly consider working with you again in the future!

Best regards, Shirley

From: Andrew
Sent: Feb 7, 2023 5:03 PM
To: Amanda Kaszuba
Subject: RE: Microcassettes to digital
I'm very satisfied! It all worked well. 5 stars!

Thanks, Andrew

From: Kim T
Sent: Feb 7, 2023 10:57 AM
To: Amanda Kaszuba
Subject: RE: Slides and VHS transfers
I am delighted by the service and the products from Digital Treasures. They converted a large number of old slides that my father had and they were very clear on when it would be done, what the cost would be, and when I would receive the images. Any questions that I had were answered promptly and professionally. The images of the slides were better than I imagined. I had used their services previously to convert some old VHS tapes and they were done very quickly and very well. Now I have access to old memories from my childhood in an easily shareable format. I am so pleased. I highly recommend the services of Digital Treasures!

Thanks, Kim

From: Marsha S
Sent: Feb 7, 2023 10:39 AM
To: Amanda Kaszuba
Subject: re: Photo conversions
I was very satisfied with your prompt & friendly service. I’ll keep you in mind when I tackle the organization of more family photos.

Thanks, Marsha

From: Sharon H
Sent: Feb 7, 2023 10:35 AM
To: Amanda Kaszuba
Subject: re: Your digital transfer
I am so happy that I came to digital treasures to transfer my video tapes, DVDs and SD cards. They were so easy to work with and the quality of the work and timely manner it took was great . A special shout-out to Jen who went above and beyond to help me out - she is lovely. I would highly recommend their services if you need them.

Thanks, Sharon

From: Simon S.
Sent: Jan 24, 2023 11:20 AM
To: Amanda Kaszuba
Subject: RE: Your cloud link
I am very happy with the quality of the work and the customer service for my job. No suggestions for improvement.

Best, Simon

From: Phil Reaney
Sent: Jan 3, 2023 7:00 PM
To: Jen Knez, Saruka Thavaseelan
Subject: Credits For You
Hi Jen and Saruka,
finally I got a video up the other week on YT - it was one of the songs your transferred from cassette to USB for me and I'm well pleased!
Here is the link your 'credit' is at the 5:09 mark. Your service is great will recommend to other musicians I know.
All the Best and Happy Ney Year to you all!
Phil Reaney

From: Mary K
Sent: Sep 15, 2022 10:55 PM
To: Jen Knez
Subject: Your order is ready

I just want to say that such quick replies and helpful service as you have provided are not the norm these days. 
Of course there are many good reasons for that, but I know that you went out of your way to find my materials and replied within minutes. 
I was actually  surprised at how helpful you were as it is really outstanding.

Please share this with whomever brilliantly hired you.
And thank you again.

From: Robinson Loretta
Sent: Sep 14, 2022 10:34 AM
To: Marc Knez
Subject: Naskapi History Stories


What an emotional moment for all of us that got a chance to watch the films. Memories just flowing in for many of us. We would love to continue our busiKnez with you. Can we send more of our stuff?

Once again, we are sooo pleased with the quality of the images/films.

From: Mary Goguen
Sent: Aug 30, 2022 4:14 PM
To: customerservice@digitaltreasury.ca
Subject: Re: Your cloud link
Hello, Thank you so much for the work you did. I love both photos, especially the one in colour. You did an amazing job and I will definitely provide your name to others. Thanks again, Mary

From: Bennett, Beverly
Sent: Aug 22, 2022 2:11 PM
To: marc@digitaltreasury.ca
Subject: RE: FILM Transfer Project
Hi Marc, The films look great! They have exceeded our expectations and we're really impressed. We're not going to opt for archival grade at this time so you can proceed with shipping the reels back to us. Thank you. Beverly Beverly Bennett (she/her) BA, CNS, PSCCM, DCRM Archivist - Still and Moving Images Provincial Archives Division The Rooms

From: D Buck
Sent: Jun 16, 2022 2:03 PM
To: Digital Treasures
Subject: Re: Your order is ready

Hi Digital Treasures,

Thank you so much for transferring our 8mm film to a digital version.
We had previously had our 8mm films transferred to digital by another company ... we were unable to see the images because they were so dark and moved so quickly. We didn't know what we were looking at. Your work is absolutely wonderful ...  we are seeing images we never thought we had ... the images bring great joy especially since many people ... we are seeing have now passed.

Your work does create Digital Treasures ... Thank You So Much.

Donna & Keith

From: John Byrne
Sent: May 17, 2022 10:02 AM
To: info@digitaltreasury.ca
Subject: Re: 35% Video Flash Sale!

Thanks for the sale notice - sorry I don't have any further films to be transferred!
I think I forgot to thank you for the video transfers you did for me last year - I did appreciate your service and the results. I'd happily recommend your Co.

Best wishes
John Byrne

From: David M
Sent: Apr 27, 2022 6:54 PM
To: Jen <jen@digitaltreasury.ca>
Subject: Re: Photos to Digital

Hi Jen
I just wanted to thank you for your excellent service, and for the great product that Digital Treasures created for me from my old (forgotten) negatives of 1957 and beyond!
I'll have to send along a few of my old slides to bring back fond memories.
Please have a great summer!
Best regards,

From: David Wilson
Sent: Apr 12, 2022 8:57 PM
To: Saruka Thavaseelan <saruka@digitaltreasury.ca>
Subject: Dave Wilson: Work on my films


I would just to once express my appreciation to digital treasures for such a great job, and for being able to process the work a bit quicker. My Dad saw all the film that was transferred from BETA video to digital, and he really loved watching it. The whole family is really enjoying the work!

Dave Wilson

From: Claudio
Sent: Mar 4, 2022 11:38 AM
To: Jen <jen@digitaltreasury.ca>
Subject: Re: Order #: 5.... Film

Jen, yesterday I picked up my order of films ranging from 51 - 60 years ago
and I am very happy with the quality of the end product considering the age and condition of the originals!

Definitely worth the effort!  Thanks to you and your team,

From: Guistini, Sean
Sent: Mar 31, 2022 11:28 AM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: RE: URGENT: Quote for Sean at Nunavut Arctic College

Thanks Marc.
This has been a great partnership thus far Marc. We are adding significantly to our digital archive with material that Inuit have never seen or heard. Pretty awesome.
Nunavut Arctic College

From: Mark and Susan Dixon
Sent: Mar 15, 2022 11:01 AM
To: Digital Treasury Group Inc. <customerservice@digitaltreasury.ca>
Subject: Re: Your Digital Treasury Group Inc. receipt

Thank you very much for all your efforts-my family was thrilled with some of my brothers hearing my grandfather’s voice for the first time.


From: Jagdish Nair
Sent: Mar 1, 2022 8:28 AM
To: Jen Knez
Subject: Re: Your order is ready
Hi Jen, Thank you very much. It was a pleasure doing busiKnez with Digital Treasures. Everything from the order process to the digital conversion service, making the customer aware of the whole process, file transfer and monetary transactions were done seamlessly and with minimum effort required from my side. Kudos on a busiKnez well run. Regards, Jagdish

From: Gordon A McDonald
Sent: Jan 7, 2022 12:02 PM
To: customerservice@digitaltreasury.ca
Subject: Your order is ready
Staff: I received my package from your company & I must tell you that I was thrilled with the quality. I had no idea what to expect but am gratefully pleased with my end result. It brought back many memories & tears of my childhood with my parents & family. I am the only one left from that era & you have no idea how grateful I am to be able to go back & see them all. From the bottom of my heart, thank you again for the wonderful work & immense joy you have brought me. Thanks & Regards Gordon A McDonald

From: Jonathan G
Sent: Jan 5, 2022 11:49 AM
To: Jen Knez
Subject: Re: We have received your order
Hello, My mom was very moved with the surprise Christmas present of the digitized slides. I was able to easily organize them into a photo album. These pictures from her world travels in the 1960s had not been viewed for over 30 years. The touch ups and photo editing was very much appreciated - especially since the slides had deteriorated somewhat over the decades. My usually stoic mother teared up a bit as well. Thank you very much! Jonathan

From: F. Keller
Sent: Sep 27, 2021 9:12 PM
To: marc@digitaltreasury.ca
Subject: Re: video cassettes
Good evening Marc . I received the videotapes today, thank you very much, I wish you good luck and happiKnez in your life. we are sitting with a spouse watching videos and cannot tear ourselves away. Thanks and all the best to you. F. Keller

From: Ron H
Sent: Aug 31, 2021 12:02 PM
To: Jen Knez
Subject: Re: Got the movie
Jen, I don't know what to say... the video transfer is fantastic! Honestly seeing myself, my wife and my family, some long-gone now, brought tears to my eyes. I'm amazed how young and thin we were! Thank you. You, the staff and the ease of working with you is exemplary. What an amazing experience. Just so darned easy. My brother and I will be feeding new movies to you folks again, as soon as the piggy-bank allows. Once again, thank you. Ron

From: Timothy B
Sent: Aug 3, 2021 10:51 AM
To: marc@digitaltreasury.ca
Subject: Re: We have received your order
Many thanks for the completed order. I've been able to download and open the 2 files. Look good - considering what you had to work with :-) . I'm pleased with it. Nice to have these. Thank you. Tim

From: Derek Marshall
Sent: Jul 5, 2021 12:12 PM
To: customerservice@digitaltreasury.ca
Subject: Re: Your cloud link
This was the coolest. Thank you.

From: Berkley Miller
Sent: Jun 30, 2021 4:41 PM
To: marc@digitaltreasury.ca
Subject: Pick up
Hey Marc, I wanted to send you a huge thank you for doing such an amazing rushed job of digitizing my husband's tapes. He was so surprised and there was video on those tapes that he didn't even know existed with memories of his father. I also realize it's been a couple weeks and I still haven't picked up the hard copies yet (I apologize). Do you think it would be alright to come by next week some time? Have a Happy Canada Day and a great weekend and talk to you soon. Berkley

From: Carmen Thoroski
Sent: Jun 22, 2021 11:17 AM
To: Digital Treasures <customerservice@digitaltreasury.ca>
Subject: RE: Your order is ready
Amazing Work


From: Alexandra McPherson
Sent: Jun 18, 2021 4:14 PM
To: Marc Knez
Subject: Re: Your order is ready
I am more than delighted and can't wait to spend a lot of time looking at my old photos! I will dig through my husbands stuff and my parents and send them all your way if I find any. Thank you so so much.


From: Chris M
Sent: May 19, 2021 11:20 AM
To: Jen Knez
Subject: Re: Vinyl to Digital
I'm well satisfied with the work you did on my transfers, and the music sounds great too (especially for 60-year-old records!). There were three MP3s that had either two or three tracks on them, but I believe that was because the original records were not recorded properly. It's no fault of yours.

Thanks, Chris

From: Graeme L
Sent: May 14, 2021 4:16 PM
To: Jen K
Subject: Re: Slide Show
Thanks Jen . You and your team have been wonderful to work with. I hope I get to work with you again in the future. Cheers for now


From: Cathy S
Sent: May 12, 2021 6:46 PM
To: Jen Knez
Subject: Re: Your film footage cloud link
Hello to the Digital Treasures Team, I just wanted to tell you how happy we are with the 8mm movies in digital format. I know they are very old and have been sitting in a basement for a very long time but, in spite of that, you were able to make them enjoyable. I would recommend you to anyone who happens to ask me.

Cathy S

From: Jim S
Sent: May 10, 2021 8:03 PM
To: Jen Knez <jen@digitaltreasury.ca>
Subject: Re: Your Video Files
Everything was all excellent! Thanks very much. I really appreciate you getting this done for me, it was long overdue. My family and friends will get a kick out of them. They are definitely digital treasures now.

The movies made for a wonderful Mother's Day. These movies had not been seen since our boys were just 9 and 6 in 1996.

Best regards, Jim

From: Diane B
Sent: Apr 7, 2021 11:11 PM
To: jen@digitaltreasury.ca
Subject: TESTIMONIAL on work done for me
Dear Jen,
Want to let you and everyone at Digital Treasures know how pleased I was with the films I sent in to be digitized. The films are old but the quality was great. I shared the digitized films with my entire family. I added some music to them and they came out great. Watching these brought back so many memories for me and my family. I thank you for that. Your company has excellent communication and service and I would use your company again for any future projects I have.
Diane B

From: Marilyn
Sent: Apr 7, 2021 11:36 AM
To: Jen Knez <jen@digitaltreasury.ca>
Subject: Re: THANK YOU!
Dear Jen,
I just want to thank you so much for the beautiful Celebration of Life Video you did for my dad. The special effects and transitions were outstanding and you exceeded my expectations.
Everybody loved the video and it was such a beautiful tribute that everyone enjoyed!
Grateful for your beautiful work.


From: Gilles
Sent: Apr 27, 2021 11:12 AM
To: Jen Knez <jen@digitaltreasury.ca>
Subject: Film to Digital
Just received the completed work from Digital Treasures; and must say that I am happy with the final result...

From: Jason Franklin
Sent: Apr 26, 2021 11:38 AM
To: Jen Knez
Subject: Re: Your order is ready
All good. They turned out great too. Thanks for everything. Very professional from start to finish. Really appreciate it.


From: Nabil
Sent: Apr 18, 2021 10:24 AM
To: Jen Knez <jen@digitaltreasury.ca>
Subject: Re: 8mm Film or Tapes to Digital
Hi Jen: I've received the transferred digital equivalence of the home made 8mm film reels, and I'm very pleased, It's great to recall and preserve these memories.
Thanks again, Take care

From: Linda Knowles MacPherson
Sent: Apr 16, 2021 10:06 AM
To: Ryan Colling <ryan@digitaltreasury.ca>
Subject: A note of thanks for the "treasures"
Hello Ryan, I just want to send a note of thanks to you and the entire Digital Treasures team for the USB stick I recently received from your company, which contained the content of two old Beta Max tapes. This enabled me to see my children running around and playing when they were little, as well as to see and hear my parents once again. It has also been a complete joy for me to share these memories with family and friends.
You provide a wonderful service.
Thank you SO much!!

Linda Knowles MacPherson

From: Alain Beaudet
Sent: Mar 28, 2021 3:39 PM
To: Jen Knez <jen@digitaltreasury.ca>
Subject: RE: Your cloud link
I am extremely pleased with the work and services of Digital Treasures and recommend them without hesitation to anyone interested in having old analog documents digitized. Not only do they do an excellent job, but they provide efficient and pleasant service. They deliver on time and are extremely patient and helpful with any questions you may want to ask by either phone or email. Kudos to the team!

Sincerely, Alain

From: Dave Epp
Sent: Mar 15, 2021 12:24 PM
To: customerservice@digitaltreasury.ca
Subject: RE: Your cloud link
Great work on my parents' old super-8 movies. They hadn't been looked at in decades. I wish I had done this years ago so Mom and Dad could have enjoyed them again.

From: S.E. Lauer
Sent: Mar 12, 2021 2:58 PM
To: Digital Treasures <customerservice@digitaltreasury.ca>
Subject: Re: Your appointment with Digital Treasures is confirmed.
The video is AWESOME!
I will pull out the others and get them over to you in the next couple of weeks!

From: Fred
Sent: Feb 22, 2021 12:01 PM
To: Jen Knez <jen@digitaltreasury.ca>
Subject: Re: Film Transfers
Hi Jen,
Thank you very much and excellent work. They look great! I have found two of my lost videos and I will contact you when I think there are no more. Again thanks and have a great day.

From: EA
Sent: Dec 28, 2021 11:02 AM
To: Jen Knez
Subject: Your Film & Reel-to-Reel order
I'd like to thank you for expediting our order. The idea of converting the old film footage to a digital format was in celebration of my aunt's upcoming 90th birthday. Of the clips that I have viewed so far, the quality that has been created is fabulous. I'm sure she'll be thrilled. Thank you. Elizabeth

From: Cemil Otar
Sent: Dec 20, 2021 4:59 PM
To: customerservice@digitaltreasury.ca
Subject: RE: Your appointment with Digital Treasures is confirmed.
Hi, I picked up the memory stick this afternoon and played it on my computer. Thank you so much for the great service. So many wonderful memories that my wife and I did not remember, but now we do. We appreciate very much the great job your team did for us. Happy Holidays and all the best in 2021 Cemil Otar

From: whitestealth
Sent: Nov 1, 2021 9:18 AM
To: marc@digitaltreasury.ca
Subject: Look at mp4 and mov Files from 8 mm
Marc, I have looked at the video files you gave me, both the mov and mp4 files. They look great! The mov files are noticeably larger than the mp4 files, although they play and look the same. I have not tried casting the mov files, but the mp4 files look great on our 60" plasma TV. And they look good on my old tablet, which is not that powerful. And I was able to cast from it too. You took out all the headers and trailers that we had to put up with. That's good. These films were taken when I was a teenager, and I had read a Kodak book which talked about 'editiing in the camera', among other things. So many people in those days panned (or zoomed if they had that feature), ending up with a difficult to watch mess. Using Kodak's method makes the videos much more watchable. And the scratch removal was amazing! Our white dog against the white snow looks so good with no artifacts and scratches. My plan is to bring 10 more 3" reels, hopefully before the snow flies. I'll email you when I am ready. I was thinking about our short discussion about my jerry rigged method of copying slides. I have never been in favour of the flat panel scanner model, after my research years ago, although you seemed to think it provided adequate resolution. However, I was talking with one of your staff, Antonio I believe. A very enthusiastic and knowledgeable young man. I expressed my doubts about the scanning method you showed me, and the labour involved. He said you had another procedure that used a carousel projector to project each slide DIRECTLY into the camera. The speed of the carousel and lack of refraction issues with a scanner made me immediately interested. At $1 each it would be worth it to avoid the labour of my setup. I have an extra bulb which I found here, that was never used for some reason. So I can quickly go through my many slides and pick the ones I want to digitize. And, I had an epiphany when I was thinking about our discussions on the way home. I had used frosted glass with a 6500 degree bulb to diffuse the light. And took a picture with camera software control using a 40mm macro lens that could fill the camera view with LESS than the 24x36mm slide, if necessary. This worked quite well, I thought. However, I suddenly realized that this light was being dispersed twice!; and that a sharper image could be had, as above. So, if you indeed have that kind of setup, that is what I want to use. I, of course, have many B&W and colour negatives also I was planning to use Colour Perfect with my setup. I have not read enough from your site about how you do negatives yet. And with all the other thousands of slides and hundreds of movies, that is a long way off. In the mean time, I will do the reading. Sorry for the length of this email. However, I am VERY pleased that my long search for a good vendor of this kind of service seems to be over!

From: ROSA E
Sent: Oct 24, 2021 7:26 PM
To: marc@digitaltreasury.ca
Subject: Re: Your cloud link
Hi Marc Thank you so much for following up. This is above and beyond good customer service. I am so thankful that I you were able to recover some of the film. It's beautiful. Seems my brother was the person filming so he's not in it. It has our parents, it's priceless to all three of us. I came along very late in life and have no memory of my mom. it was surreal to see my mom moving around. I lost count of how many times I have watched it. I didn't think you'd be able to recover anything knowing where that film has been over the years. Yet I still hoped. I am very happy to have the 4 minutes I never had before. It turned out to be more of a gift for me, than my brother who's 75th birthday inspired my hunt to find you. Should I come across anymore of these, I'll be sure to use your services Thank you again.

From: Sofia Lane
Sent: Jan 7, 2021 12:13 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Re: Your cloud link
Hi Marc,
I actually just tried it again and it worked! Strange that it didn't work yesterday - it was the first one I tried.

Anyway thank you so much for checking for me! And thank you for the excellent job you've done with my tapes and slides. I have some more tapes so I'll be sure to bring them into Digital Treasures in the near future!


From: Glen Martin
Sent: Jan 24, 2021 1:43 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Re: Your order is ready
Just for the record, I found your service to be superb. Particularly given everything going on in our worlds. And, you yourself were a fascinating conversationalist with your interest and background in history. You've found the perfect vocation.


From: Joe N
Sent: Jan 21, 2021 9:47 AM
To: Jen Knez <jen@digitaltreasury.ca>
Subject: Re: Film
I got the files. You guys did a great job. Thank you. I cannot tell you how much I enjoyed seeing my grandmother again.
Next onto the VHS tapes.

From: Paulina A
Sent: Sep 4, 2020 12:53 PM
To: Jen Knez
Subject: Re: Your appointment with Digital Treasures is confirmed.
You can't possibly know how happy you made me with these pictures... first time I saw my mom up close like that in 35 years!
Thank you !:))

From: Isabella M
Sent: Sep 28, 2020 3:31 PM
To: Jen Knez
Subject: Re: Project Follow Up
Hey there Jen,
Yes the file came back and I was able to edit everything fine. I was very happy with the response time and the willingKnez to help & educate along the way. I'll definitely be returning for your services in the future.

Thanks for reaching out and take care,
Isabella M

From: Candy
Sent: Sep 2, 2020 1:55 PM
To: Jen Knez
Subject: Re: order being sent electronically
Hi Jen and the Digital Treasures Team!
Thank you for doing such an amazing job on taking the audio from my treasured cassettes tapes and digitizing it. I am so amazed at the quality! You are an amazing company whose customer service is wonderful and the finished quality of the product is priceless. I have absolutely loved hearing my great grandpa's voice and the stories he shared on these recordings. I have been able to share this treasured recording with so many of my family members thanks to the link you provided. Im looking forward to hearing their comments and this afternoon Im going to listen to it with my grandpa. So Im really looking forward to his response at hearing his dad's voice again. I'm looking forward to sending a few more projects your way.

Thank you so much!

From: Sally T
Sent: Sep 11, 2020 12:05 PM
To: Jen Knez
Subject: Re: Flash drive
Enjoyed the files, Jen. You guys did an amazing job with that 68 year old vinyl record. I one song I need is quite workable.
I searched a while for someone who can do what you did for me. You will be getting high praise word of mouth from me.
Also, got the flash drive yesterday.

Thank you very much

From: Colina Phillips
Sent: Aug 20, 2020 10:36 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: RE: Digital Files
Hello Marc

The files were forwarded to the film festival in PEI successfully and everyone is quite pleased. I very much appreciate your kind assistance. Thank you.


From: Lida
Sent: Aug 18, 2020 8:30 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Re: Closing Hours
Hi Marc,

I can't thank you enough for sending me the link again. Coincidentally, I had some problems with my photos importing from my phone to my Mac Photo Library and had Apple support on the phone today. She explained how to drag the images from my downloads to my photo library. This is something that I didn't do in the past, so it all came together today and I finally saw the results of the converted files.

Thank you for your communication, assistance and having a company that has allowed me to reminisce and thoroughly enjoy the images that were such an important part of my life.

Thanks again Marc.

Best regards,

From: Bob Check
Sent: Aug 12, 2020 2:54 PM
To: Jen Knez <jen@digitaltreasury.ca>
Subject: Slides to Digital Project_Dropbox Link
Thanks Jen.

The slides look fantastic...great job! 👏 👏
Your operations for handling our project were both professional and impressive.
We are done with the Dropbox.

Bob 😷

From: Kim Harris
Sent: Aug 12, 2020 7:38 AM
To: Marc Knez
Subject: hello again
Hi again Marc,

Just wanted to let you know the digital conversions arrived safely and we've taken a look - wonderful to see my Father talking so much about all the old memories. Thanks to you again for making this happen!


From: Ben Guidolin
Sent: Aug 1, 2020 1:23 PM
To: chris@digitaltreasury.ca
Subject: Re: Digital Treasures
Dear Digital Treasures,
We are super pleased with the quality of the work and will indeed treasure these forgotten memories.They had been lost on a shelf in Portugal and you saved the day by being able to transfer them from PAL format to both a memory stick and DVD's. Please feel free to use our comments for references.

From: Jaques B
Sent: Jul 30, 2020 11:19 AM
To: Jen
Subject: Service Feedback
When going through dad's photo collection, I came across an 8mm film. The date on the film was 1959-60. None of us have any memories of ever seeing what was on the "home movie" so this was quite the exciting find.

Having scanned many old slides, I was weary as to the state the film was in. Would the film be too brittle, would the colours have shifted etc. I contacted Digital Treasures for their expertise in converting films to a digital format. After our conversation, I felt quite comfortable sending this little piece of family history away for conversion.

I'm BLOWN AWAY at what was on the film. It turned out it was mostly home movies of my sister's first steps and playing at the beach. My concerns over image quality and colour correctKnez were unfounded. The end product was excellent. Colours were great and the resolution was amazing. I am able to extract single frames and get pictures of mom and data from before I was born.

I am very happy that I asked Digital Treasures to do this conversion. I found their expertise and communication level through the whole experience to be top notch. We now have a permanent digital copy of this treasure that will not fade or colour shift that we can share. If I ever find another film, I know where it is going to get digitized.

Many thanks!

From: Michael Barrett
Sent: Jun 3, 2020 2:29 PM
To: Marc Knez
Subject: RE: Home Movies - 8 mm
Hi Marc,

Just a short while ago, pre COVID, you converted my father's 8 mm films. The films dated from 1955 through 1964 and your busiKnez converted these for me with both fiKneze and a high degree of quality. I can only share a small part of what a difference that these conversions made to my family, my cousins and my 87 year old mother. I was able to share snippets in isolation with my 23 cousins who were part of the films and share memories and we were able to touch base and visit again with our Grandparents, Great Grandparents and our Aunts and Uncles. Particularly poignant was the footage of my late sister who passed away last December.

Thank you so much for your work and for a shared memory. Now I need help in converting my in-laws films for that they at age 90 and 89 can relive some incredible times.

From: Dennis Draper
Sent: Jun 21, 2020 6:56 AM
To: customerservice@digitaltreasury.ca
Subject: Slide collection project
Your staff did an amazing job on digitizing my slide collection. The better slides were absolutely brilliant and the editors did a great job of making the poorer slides look pretty fair. I am looking forward to finally being able to share these slides with many family members, thanks to your excellent work! Dennis Draper

From: Stefano
Sent: May 5, 2020 2:21 PM
To: chris@digitaltreasury.ca
Subject: Testimonial
Thank you very much,
Digital treasures is an understatement.

I cant begin to tell you what these films mean.
One absolute surprise was the wedding films. We had no idea they even existed. We hade the films but never viewed them.
Its a bit of a long story but my grandmother died in 1969 I think. We were already in Canada. My grandfather remarried their maid who was a nun.
I dont know the exact circumstances but for some reason my grandmothers existence was erased. We dont have any pictures and do we do not know the cause of her death.
So fast forward to last night. I was watching the films you converted and when I saw the wedding it took a minute but I realized what I was watching. Then I suddenly got chills and was speechless when I realized my grandmother would have been alive during this wedding. I sat up and payed close attention to the people to try and identify who she could be. Thats when I saw her for the first time in my life. It was completely unexpected. As you can imagine there are no words to describe the situation.
I dont think anyone knew of this film or it may have also disappeared. So there it sat hidden in a box for over 50 years. The only remaining memory of a woman who was erased but not forgotten.
There has already been many emails and messages from Italy filled with emotions and tears. Some from people I havent heard of that Im related to.
Im sure more information will come to light over the next couple of days as this film and the others make their way through the various families. Many people are seeing their own parents and siblings they have lost over the years for the first time in motion pictures.
Ill be in touch as we are now on the hunt for more films. We know an uncle who always had a camera in his hands and know for sure he had a movie camera. We re trying to locate the films. When we do I will be in touch.
I have referred a few people to you as they have asked for video conversion and picture conversion. I recommended your services to them and im sure they will be in touch.


From: Marcia Sammu
Sent: May 30, 2020 11:04 AM
To: Marc Knez
Subject: Re: Your order is ready
Thank you kindly Marc,
I'll be able to get started with them today. I appreciate the smoothKnez of this transaction considering the circumstances.
Stay well and look for us again soon. We have more items that we would love for you to convert in the near future. I will come by the pickup the originals this week.

Kindest Regards,
Marcia Sammu

From: Ross. R.
Sent: Apr 8, 2020 9:17 PM
To: Chris Cooper
Subject: Re: Your Order is Ready
Amazing work! The material looks awesome! Had VHS transfers done years ago, but they are nowhere near as good as these (detail in the image, sound quality, stabilized image without warping/tracking issues, etc). And it's great to see 3/4 inch tape material for the first time in decades! Their staff have been professional, on time and attentive - a breeze to work with.
Highly recommend, and would definitely come back again!

From: Kirk and Gloria
Sent: Apr 23, 2020 11:31 AM
To: Chris Cooper
Subject: Re: Digital Treasures
We used Digital Treasures for our conversion of 16mm, VHS and Beta to USB.
The high quality transfers turned out fantastic but just as important your staff were very professional.
Everything turned out perfect.
I highly recommend Digital Treasures
Thanks again

From: Josie White
Sent: Apr 23, 2020 9:12 AM
To: jen@digitaltreasury.ca
Subject: Re: Digital Treasures
I just tried to connect with you personally by phone. Chris picked up and I hope he can convey my deepest thanks. The USB arrived today April 23.

Before opening it, I ensured the order number on the outside package was correct. I only viewed part of the first video to ensure it is mine.
My apologies, I was emotional when speaking with Chris so I blabbered for most of the conversation. He was amazing and kind.
Firstly, let me say that you went above and beyond to provide a service. In a time when most busiKnezes are closed and trying to keep up, you took the time and reached out to follow up on whether the USB arrived.
Secondly, you most graciously offered to replace it at your cost and that brought tears to my eyes in gratitude.
To say thanks seems inadequate. Just know that I'm very grateful and will definitely not only treasure my little USB but will also remember how wonderfully I have been treated by you and Chris.
I really am still afraid to load all these little videos on our computer with your drop box.
Still hope to meet you when we can come to physically pick up the original films. Want to give you a huge hug if you will allow it.

Thanks again
Please take care and stay safe.

From: Dianna Berne
Sent: Mar 2, 2020 3:19 PM
To: Marc Knez
Subject: RE: wetgate order
Hi Marc,
Glad you liked the comparisons. I want to thank both you and Alex for affording me the opportunity to have the wetgated conversion done. I also want to thank Chris for his unflagging coordination and effort and your entire team for their high quality work. I feel very privileged to have this stunningly beautiful digital copy that not only matches but exceeds my recollections of the wonderful images that I used to see projected on my Dad's home movie nights!


From: Ian
Sent: Dec 16, 2020 1:09 PM
To: Jen Knez <jen@digitaltreasury.ca>
Subject: Re: We have received your order
Hi Jen,
Thank you so much for this, everyone has loved seeing the films and trying to figure out who is who especially since those films were from the 20s.

Thanks again.

From: Jeff Johnston
Sent: Nov 5, 2020 1:59 PM
To: Digital Treasury Group Inc.
Subject: Thanks!
I have to say that I'm quite impressed!

I originally used another service that provided lacklustre results. Most of my old Super-8 film was just footage of me experimenting, but I had a few reels of family movies that I thought deserved a better conversion. You guys really came through! The difference in quality is like night and day, for virtually the same price.

I tried making transfers myself and the results were terrible. I tried another service and the results were better, but still underwhelming. Then I tried you guys. Short of a Criterion Collection restoration I don't think I could find better.


Jeff Johnston

From: Paul G
Sent: Nov 25, 2020 12:14 PM
To: Jen Knez <jen@digitaltreasury.ca>
Subject: Re: Paul G. Hi from Costa Rica
Hey Jen

Just piping up from Costa Rica as I got back here a week ago.
I wanted to reach out and thank you for all the amazing work you guys did for both myself and my dad. The slide scanning turned out great and I am happy to have these digitized now for future photo use and my dad's tapes and vhs memories you copied will also be awesome.
It was so fun meeting you at drop off and chatting about tropics and travel. You guys run a great operation, with professional output.
Coming from a photographer, I am super pleased.

Take care and keep busy, I know you all are!
Chat soon, Pura Vida Paul

From: Alison H
Sent: Oct 9, 2020 9:42 AM
To: Jen Knez
Subject: Feedback
We are thrilled with the quality of the results, especially the care that has been taken to restore them and preserve them digitally. We've now been able to share meaningful memories with members of our family around the world.

From: Einar
Sent: Oct 7, 2020 1:33 PM
To: Jen Knez
Subject: Re: Recovery of a favourite LP
Hi Jen.
I just wanted to tell you and your technicians that we are extremely pleased and surprised at how good the old LP sounds in digital format. Though it cost us some of the higher frequencies, the hissing noise from the well-used record is gone and you even managed to play through the damaged section on one of the selections.

Many thanks,

From: Jon
Sent: Oct 5, 2020 8:29 PM
To: Jen Knez
Subject: Re: Media Follow up & Pick Up
Hi Jen,
I am an extremely satisfied customer of Digital Treasures. I have been using their services to digitally preserve important family photos, negatives and videos, and their quality of service and customer commitment is first class. They have worked with me to provide the best possible services to suit my needs. I am looking forward to continuing to work with them for my future needs and would not hesitate to refer them to anyone.

Hope that helps. (and thanks for the excellent service)

Sent: Oct 20, 2020 2:08 PM
To: Digital Treasures Customer Service
Subject: Thank you!
Hi there,
I have just finished watching the first two... I can't stop watching, these memories melt my heart. All those things and moments I forgot about. I really can't wait to get the other videos I dropped off. I know one thing for sure, I need a box of Kleenex for all the emotions I am going through, memories I will cherish, the memories that got lost in the shuffle for the rest of my living years.

Thank you and await my next batch. Please let me know when to drop off the drive.

Thank you

From: Murray Hill
Sent: Oct 19, 2020 12:01 PM
To: Marc Knez
Subject: Re: Your appointment with Digital Treasures is confirmed.
FYI my video turned out great, just wished there was more of it but it is very clean and clear and I am super happy with it. I have an 8mm film I am thinking of doing in the hopes you can do a better job with it than the transfer we did ourselves. Unfortunately it appears that the marks or dirt may have been on the camera lens so I don't know if it will be worthwhile, but I think your method may improve the pause clarity. I will ponder this and get back to you but well done on the 16mm project. Thanks

Murray Hill

From: Moe
Sent: Oct 1, 2020 7:58 AM
To: Jen Knez
Subject: Re: Media Pick Up/ Follow up
Thank you so much for a great job. I will have more tapes for you to transfer.

From: Bob Elliot
Sent: Jan 31, 2020 1:03 PM
To: Massimo
Subject: Re: Service
Hi Massimo
Thanks for your follow-up, we were very pleased with the service and the notifications that we received when our order was completed. Ryan was very helpful with the initial questions I had and the Mike at Rimrock was very professional and thorough.
I currently have another small editing job in for completion.


From: Donna Abs
Sent: Sep 9, 2019 2:04 PM
To: Ayesha Ahmed
Subject: Re: Service Follow Up - Digital Treasures
I am very satisfied with the work done, and I was especially impressed with the customer service in reception! I have some additional work to get done soon and have recommended Digital Services to a friend.

From: Kate
Sent: Sep 3, 2019 1:57 PM
To: Ayesha Ahmed
Subject: Re: Service Follow Up - Digital Treasures
Thank you very much. Everything I have had done is perfect. I will highly recommend Digital Treasures to everyone that needs your service.

Thanks again

From: Fabiola Medrano
Sent: Sep 3, 2019 1:17 PM
To: Ayesha Ahmed
Subject: Re: Service Follow Up - Digital Treasures
Dear Ayesha,
I am very very happy with the final results and I am enjoying the finished product.
Thank you very much and will definitely use again if I turn up anymore old videos....

Fabiola Medrano

From: Mary Nyman
Sent: Aug 8, 2019 8:38 AM
To: Ayesha Ahmed
Subject: Re: Service Follow Up - Digital Treasures
Thanks Ayesha,
I'm very satisfied with the service I've received. It's the second time I've used Digital Treasures (reel film and vhs) and I'm already planning to bring in some slides. I tell everyone about you!

From: Angie Mertir
Sent: Aug 8, 2019 6:14 AM
To: Ayesha Ahmed
Subject: Re: Service Follow Up - Digital Treasures
Hello Ayesha,
I was very happy with the work done! I would recommend your services 10 times over.


From: Bonnie Gagne
Sent: Aug 7, 2019 7:01 PM
To: Jen Knez
Subject: Re: Greetings and Follow Up
Hi Jen,
Thank you for your e-mail. The Celebration of Life for my sister went well. The slide show was enjoyed by all.The pictures and the music helped the family and friends feel how special my sister was to them. Family and friends were impressed with the detail you added to make the slide show even more special. Your experience of putting together the slide show was appreciated by all and made the day even more special.

Thanks again for doing a terrific job to honor my sister!

From: Kim
Sent: Aug 5, 2019 10:18 PM
To: Jen Knez
Subject: Re: Dropbox Link
Thanks for this Jen. It truly is a treasure to hear and keep my Grandma's story. You did a great job. I'm so grateful. Kim

From: Trudy Campbell
Sent: Aug 20, 2019 7:49 AM
To: Ayesha Ahmed
Subject: Re: Service Follow Up - Digital Treasures
Thank you, service and quality were great. Trudy

From: Lori Hamer
Sent: Aug 13, 2019 8:44 AM
To: Ayesha Ahmed
Subject: Re: Service Follow Up - Digital Treasures
Hi Ayesha,
Thank you for the great job. The last few months I've been combining all the film into a movie. We really enjoyed your service. I will be bringing more tapes in. Thanks again.

From: Frank Micelli
Sent: Aug 12, 2019 4:04 PM
To: Ayesha Ahmed
Subject: RE: Digital Treasures - Service Follow Up
The quality of the digital images was the best we could have hoped for. Having the images in digital form has certainly made it easier for viewing and sharing.
Thank you very much for the great service!!!

From: Kevin Wilson
Sent: Jul 31, 2019 3:49 PM
To: Ayesha Ahmed
Subject: Re: Digital Treasures - Service Follow Up
Thanks Ayesha. I'm very satisfied with both the product and the service. I'll be back.

From: Edit Papp
Sent: Jul 25, 2019 5:34 PM
To: Ayesha Ahmed
Subject: Re: Digital Treasures - Service Follow Up
Hello Ayesha, Thank you for all your professional help and I am so greatful that I've bumped into your company on line and it just was a positive experience from all your staff. Helpful, professional and polite. All was done to my expectations, all times honored and I just can thank you for it.
Best regards, Edit Papp

From: Edith Carberry
Sent: Jul 24, 2019 5:30 PM
To: Jen Knez
Subject: Re: Greetings and Follow up
Jen ...the feedback from the video was "spectacular" to "I didn't know Lois but I do now". All comments were accolades for your company. I truly thank you for your patience and caring guidance through the process of developing the video. There were 175 to 200 people there and the video brought both tears and laughter which tells us it covered her life story.

I have already recommended your services to my friends. Also, I e-mailed to cousins and friends in far away destinations and they were thrilled. It was awesome !!!!!!! Edith

From: Mark Prou
Sent: Jul 11, 2019 9:47 AM
To: Ayesha Ahmed
Subject: Re: Service Follow Up - Digital Treasures
Sorry for the delay in responding. Your services and final product brought treasured memories to people who would otherwise never see them. More importantly, your conversion from film to digital saved them from deterioration and ultimate destruction. My family thanks you for the amazing work you did in keeping the images of our family available for generations.


From: Ernest
Sent: Jul 10, 2019 2:48 PM
To: Ayesha Ahmed
Subject: Re: Your order is ready
Hi Ayesha and Digital Treasures,

I just want to say thank you for doing a wonderful job with my photos and film. They turned out excellent and my parents were blown away (having never seen their home movies in like 30 years). I look forward to having more restored in the future with you. Well done!


From: Charles Dowson
Sent: Jun 19, 2019 5:08 PM
To: Ayesha Ahmed
Subject: Re: Service Follow Up - Digital Treasures
Thank you. Excellent service up to date! We hope to do more soon. Thanks for the check up.

From: Owen
Sent: May 12, 2019 12:58 PM
To: Chris Cooper
Subject: Re: Digital Treasures - Dropbox Link
Thanks Chris. I've downloaded and you can destroy the tapes. Thanks again for your great service at DT; happy repeat customer here!. All the best.

From: Doug W
Sent: Apr 7, 2019 9:50 AM
To: Ayesha Ahmed
Subject: Re: Your Project Follow-Up
Just a note to say how professional and accommodating everyone I worked with at Digital Treasures has been. Your customer service is outstanding. Everyone I worked with from Jennifer and Chris to Karel were absolutely great. My order was relatively small but they treated me like it was the largest order they ever had. Highly recommended - will go back and have already mentioned Digital Treasures to a friend who (unbeknownst to me) uses your services.
thank you

From: Kim N.
Sent: Apr 29, 2019 11:52 AM
To: Digital Treasures
Subject: Re:
Hi Chris,
I just wanted to let you know that I picked up my USB today and have started watching my beautiful memories. My parents and sister have all passed on so this is such a treasure for me!
Everything from start to finish was so easy with Digital Treasures. An absolute pleasure to deal with!

Thank so much,

From: Heather Jessup
Sent: Apr 24, 2019 5:42 PM
To: Marc Knez
Subject: Re: Digital archiving project for Simon Fraser University
Dear Marc,
I'm so sorry it's taken me so long to reply. Yes - we are delighted with the photos and all the extra care you took with Renee and her family objects. Thank you so much for working with us on this project. Claire has passed along files to our Research Assistant at Simon Fraser University to start the process of cataloguing and uploading to the SFU library platform this summer. We'll certainly pass along the link to this collection when it's up!
If you are free on the evening of Friday May 3rd, please also feel welcome to our Opening Reception at Massey College - invitation attached! We'd love to celebrate with you.

With our best wishes,
Heather & Claire

From: Renee Morin
Sent: Apr 16, 2019 11:16 PM
To: Marc Knez
Subject: Re: Last batch
Hello Marc,
I received the package, thank you once again!
Marc, it was a pleasure working with you on this project. We are very happy with the results. The quality of the work your team did was excellent.
We have been enjoying hearing my parents voices once again, and we appreciate all that you have done in preserving these documents and items for Canadians and for history. Thank you as well for the generous discount you gave me to finish these items.

Wishing you all the best!

From: Donna M.
Sent: Apr 15, 2019 9:43 AM
To: Chris Cooper
Subject: Re: Digital Treasures
Hello Chris,
I just wanted to thank you for your help in getting our family videos converted to digital format. I truly appreciate your tactful persistence over the past year or so, which convinced me to make the decision to finally get this done. It makes me so happy to relive the memories of our children's young lives, and if you had not reminded me from time to time, they would still be stored in a box, continuing to deteriorate. The quality of the files is surprisingly really good, the service was fast and fairly priced, and the whole process was very easy. I will definitely recommend Digital Treasures to anyone I hear of who is looking to have their old media converted to digital.
Best Regards,
Donna M.

From: Terry Hamilton
Sent: Apr 12, 2019 4:55 PM
To: Jen Knez
Subject: Re: Service/Project Follow Up
"I received my order of 2 reels of Super8 conversion yesterday. All I can say is WOW!! What a great job and thank you so much.
Once again, thank you guys for the great work. I'll be passing the word around."

From: Owen Brangwyn
Sent: Apr 1, 2019 12:43 PM
To: Jen Knez <jen@digitaltreasury.ca>
Subject: Re: Service/Project Follow Up and Media Pick Up Reminder
"Thanks for the great service and outcome, very happy with the result. Excellent experience from start to finish".

From: Tony Fernandes
Sent: Mar 11, 2019 10:27 PM
To: Lucas Hrynyshyn <lucas@digitaltreasury.ca>
Subject: Re: Digital Treasures - Service Followup
Hi Lucas,
Thank you for this. All is well, and I am very happy with the digital media that you created for me.
Thanks again ..... bye for now.

Tony Fernandes

From: Rob Teitelman
Sent: Mar 11, 2019 7:22 AM
To: Lucas Hrynyshyn <lucas@digitaltreasury.ca>
Subject: Re: Digital Treasures - Service Followup
Hey Lucas,
Everything looks good so far! Still waiting to do the "big viewing" but looks like everything is good to go. Thanks again for the great services - just left a 5 star Google review. Cheers!

Best regards,
Rob Teitelman

From: Maris Taylor
Sent: Feb 18, 2019 10:35 AM
To: Jen Knez
Subject: Re: Service_Project Follow Up
I was delighted with the conversion of my VCR to a digital format. I have been meaning to update some of my photograph collection. When I do get myself motivated to get organized I will certainly use your services.

Maris Taylor

From: Barbara Langley
Sent: Feb 16, 2019 5:18 PM
To: Jen Knez
Subject: Re:
Hi, Jen, Thanks for your email. I am very satisfied with the digital recording and your service was excellent. Would certainly recommend Digital Treasures if I hear of any friends or acquaintances needing such services.

Regards, Barb

From: Stan & Chris Vuksic
Sent: Feb 14, 2019 1:42 PM
To: Digital Treasures
Subject: Re: Your order is ready
Thank you for clarifying things in our phone call and allowing me to pay over the phone. I look forward to receiving my movie.

As I mentioned on the phone, in a world where customer service is often an afterthought, you guys are a breath of fresh air. Your service is patient and extremely accessible. You communicated the receipt of my film by both e mail and text and the same when it was ready. Your staff have been steadfastly courteous, pleasant and patient. Feel free to share my comments as a testimonial to your busiKnez.

Warmest regards
Chris Vuksic

From: Lisa Coulter
Sent: Feb 11, 2019 10:50 AM
To: Marc Knez
Subject: RE: Restored Photo
Wonderful, thank you very much!
The photos look fantastic. This is our second round of items that your team has worked on (last time we dropped off glass negatives), and we're really happy with the results. I have been spreading the word!

Have a great day,

From: Bridget Whittle
Sent: Feb 1, 2019 12:18 PM
To: Chris Cooper
Subject: RE: Your order is ready
Hi Chris,
I've had a quick look at a few of the videos, they look great. Thanks so much.
You and your team has been really great with all my questions and I'm very pleased with the final product. I'll be sure to keep you in mind if I have anything in future.

Thanks again and all the best,
Mills Memorial Library Archives

From: Sue R
Sent: Dec 18, 2019 9:24 AM
To: Chris Cooper
Subject: re: digital transfers
Dear Digital Treasures
Thank you so very much for your high quality transfer of my brother's songs and recordings from cassette to digital format.
Your staff were professional and very reassuring - it's hard to hand the last copy of a recording over to a busiKnez not knowing what the outcome would be! - but the staff were great.
The sound is so clear and vibrant and I really appreciate what you have done. My brother gave me these two cassettes in 1982 a year before he died, and after that I was afraid to play the cassettes for fear of deteriorating the quality. So I have not heard these songs or his voice in 36 years (which was why I asked your staff not to play back the tracks when I picked them up at your office - I wasn't sure if I could keep it together.)
But they are wonderful and I can now share the copies with my siblings.
Many thanks again for your excellent, careful and caring work

From: Rob Quinn
Sent: Nov 22, 2019 7:32 PM
To: Chris
Subject: Thanks!
Hi Chris

I wanted to let you know that the digitized films turned out great. We're very pleased with the result. Thanks again for the great service.

Regards. Rob

From: David Klein
Sent: Nov 1, 2019 4:56 PM
To: Chris Cooper
Subject: Re: Digital Treasures - Dropbox Link
I was thrilled to have found Digital Treasures online after stumbling across a 40 year old slide picture of my brother and our family dog.

The customer service I received from Digital Treasures was superb, the process was simple and easy, and I had a digitized copy of the photo in my mailbox within days. I just love this photo and can't wait to have it printed and framed as a special gift to my brother. What a precious memory to have!

I will not hesitate to contact Digital Treasures in future for all of my old photo digitization needs.

From: Carlo Lorenzo
Sent: Oct 1, 2019 6:43 PM
To: Ayesha Ahmed
Subject: Re: Service Follow Up - Digital Treasures
Hi Ayesha,
Yes we are totally satisfied with the conversion of our slides. You delivered what you said you'd deliver. Thank you for following up and thanks for the great service!

From: Leah McGillivray
Sent: Jan 6, 2019 10:29 AM
To: Nicole Wylie
Subject: Re: How are your digital treasures?
Hi Nicole - We're very happy with the video. It made a great Christmas present. Very high quality and was happy with the quick turnaround. Will definitely be recommending you guys.

Thanks again,

From: Charles Dowson
Sent: Jan 26, 2019 9:07 AM
To: Digital Treasures <customerservice@digitaltreasury.ca>
Subject: Re: Order Confirmation/ Thank you
The Motorcycle negative and positive image are first class. Give my regards to those who did a most professional job on the project. Look forward to more excellent service in the future.
Charles Dowson

From: Bev Evans
Sent: Jan 16, 2019 2:04 AM
To: Chris Cooper <chris@digitaltreasury.ca>
Subject: Re: Your order is ready
What a wonderful surprise when I started viewing what you sent me. I haven't viewed even close to all but the first thing I saw was a video of my 25 year old son as a baby. So very cool. Thank you for what you do.

From: Jim Miller
Sent: Jan 12, 2019 10:19 AM
To: Chris Cooper <chris@digitaltreasury.ca>
Subject: RE: Your order is ready
The memories made us cry. We completely forgot about the things we did together as a young family. Just in time too as my wife is very sick.

Thanks again,

From: Aphrodite Pelopida
Sent: Sep 21, 2018 4:45 PM
To: Chris Cooper <chris@digitaltreasury.ca>
Subject: Re: Digital Treasures-Shipping Update
The videos are amazing, I received the stick today and I am very pleased. Thanks for bringing our memories back to life. I'll be happy to send more tapes in if they turn up!


From: Jan Thornington
Sent: Sep 20, 2018 8:30 AM
To: Digital Treasures <customerservice@digitaltreasury.ca>
Subject: Re: Your order is ready
Marc. I received my completed dvd's yesterday. Watched the first one. Chris-hockey game, chris-gymnastics demo complete with his 5yr old brothers full monologue... never laughed so hard.

Simply thank you thank you.

From: Michael Twohey
Sent: Sep 14, 2018 3:30 PM
To: Ryan Colling <ryan@digitaltreasury.ca>
Subject: Re: Digital Treasures Service Follow Up
The Digital Treasures team is the best! I arrived at their office with a bunch of VHS tapes from 20 years ago, worried that it wouldn't be possible to digitize them, or at least digitize to a high standard. Within seconds, the team showed me precisely what the transfer to digital would look like and how easy this is to do. A few days later, I had in hand two USBs and 20 years of memories brought back more clearly than ever. My family and I were so happy!

I encourage you to call on Digital Treasures for all your video, photo, film, audio conversion and digital media solutions. You will be thrilled by the outcome!
Dr. Michael Twohey

From: Galit Kleiner
Sent: Sep 14, 2018 2:10 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Re: Slides to Digital
Marc, Thank you so much for this. I cant tell you what it means to me. And I could use some good news today. And I appreciate the unsolicited advice as had no idea where to get this done. I cant wait to look at this once I am done working today. I have paid the invoice. Thank you also for returning the slides. You guys are amazing. I never expected it to be so easy and successful. Will keep you in mind for other work and if friends need as really a superb service. All the best to you and heartfelt thank you.
Galit Kleiner MD

From: Meika Wagner
Sent: Sep 1, 2018 11:16 AM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Re: Files in Dropbox
Thanks Mark and everyone at Digital Treasures! The quick turn around was insane and amazing! Appreciate it :-)

From: Tommy Jensen
Sent: Aug 8, 2018 6:03 PM
To: Ryan Colling <ryan@digitaltreasury.ca>
Subject: Re: Digital Treasures Service Follow Up
Hi to all at Digital Treasures.
Thank-you for your excellent detailed work.
You were able to retrieve my old recordings, and made them useable again.
It was a pleasure to work with you, and I happily recommend your services.


From: Nort Parry
Sent: Aug 26, 2018 10:39 AM
To: Ryan Colling <ryan@digitaltreasury.ca>
Subject: Testimonial
I recently came upon a 20-year old VHS of my brother-in-law's wedding in England. While searching the 'net' for a convenient way to send him a copy, I discovered "Digital Treasures". The advertisement itself gave me a sense of assurance - reflecting a place where an "analogue" mentality would be understood and assisted.

My assumptions were accurate. I was courteously welcomed and my options clearly explained. I was given a cost and time-frame estimate; in fact, the finished mp4 USB stick was ready for pick-up in less than half the time expected.
I have no hesitation in recommend the services of "Digital Treasures", unconditionally.

Norton Parry

From: Mary Blair
Sent: Aug 24, 2018 3:35 PM
To: Shonah Affleck <shonah@digitaltreasury.ca>
Subject: Re: Digital Treasures Order
Hi Shonah

I promised Mark a testimonial but don't have his email address, so if you could pass this along please:

I've dealt with Digital Treasures twice now: once to convert 8mm film (1976 honeymoon trip to Ireland) to DVD and recently to convert VHS tapes to DVD. Both times, the service from Digital Treasures was wonderful. DVDs were labelled for easy reference, and the quality was amazing, especially considering the less than expert original camerawork on the 8mm movies.

This is a great service that you provide, and I have already recommended you to friends. Thank you for truly making me some digital treasures.

Mary Blair

From: Alison L
Sent: Aug 17, 2018 4:48 PM
To: customerservice@digitaltreasury.ca
Subject: RE:
Hi there, Alison here. Thank you guys so very much! I can't wait to show this to my family. I was going to wait for Christmas but I think it will be a Thanksgiving surprise instead. You have made it possible for my grown kids to see the grandfather that died before they were born, along with their great grandfather and my husband's beloved dog. My sister-in-law's grandkids can not only see their great granddad but their great great granddad too! Plus we have our Baba in this movie in her prime. How very wonderful. I can't thank you enough!

From: Andrew Cornel
Sent: Aug 16, 2018 8:13 AM
To: Dayna Duxbury <dayna@digitaltreasury.ca>
Subject: RE: Digital Treasures Follow Up
Hi Dayna,
Thank you for the follow up. All fine and I saved the digital videos on USB key to show them to family and friends.
I also recommended your services to two of my friends that were looking to digitize their wedding video and their job photographs (taken long ago before digital photography).

From: Lorraine Janes
Sent: Aug 15, 2018 2:02 PM
To: Jen Knez <jen@digitaltreasury.ca>
Subject: Re: Project Follow Up
Hi Jen,
Thank you for following up. I was extremely pleased with the conversion of my slides. The quality and colour were beyond my expectations. Service was prompt and professional. I'll be converting additional slides in the near future.


From: Stan Vastokas
Sent: Aug 15, 2018 12:40 PM
To: Jen Knez <jen@digitaltreasury.ca>
Hi Jen,
Have received all my pics. and slide back with perfect resolution and wish to commend you on a wonderful job.
Would especially like to thank Shonah for doing such a fantastic job and Chris for looking after all my requests and sending me each picture separately so I was able to forward them on to the Toronto Star and fulfill all their requirements.

Thank-you so much.

From: Janice Dobson-Guzik
Sent: Aug 14, 2018 12:14 PM
To: Dayna Duxbury <dayna@digitaltreasury.ca>
Subject: RE: Order Confirmation/ Thank you
Hi Dayna,
Thank you very much for the update and couldn't agree with you more about quality being the most important!
I've been so very impressed with the videos I've seen so far and the many, many smiles they have brought with myself and those I've shared the videos with. I just keep spreading the word to people I know who are all so interested when I start telling them about you and showing them my videos. The videos look like they were taken yesterday.

Thanks again,

From: Honey Bourgeois
Sent: Jul 29, 2018 1:35 PM
To: Digital Treasures <customerservice@digitaltreasury.ca>
Subject: Re: Your order is ready
Thank you very much for a wonderful job on a film that was difficult to take from a wheel chair it turned out better than expected will be sending more in the future.

Honey and Jerry

From: Dom
Sent: Jul 27, 2018 3:33 PM
To: Lucas Hrynyshyn <lucas@digitaltreasury.ca>
Subject: Digital Treasures - Service Feedback
Digital treasures is my far the best digital conversion shop I've ever been to. They are absolutely amazing and have helped me from step one. The entire staff is patient and has provided me with the best customer service I've ever experienced. They are truly profressional and a cut above the rest. Dana, Nicole , Lucas and Chris . You are all absolutely amazing , and made my experience very memorably. Thank you for your outstanding customer service. My tapes were restored and perfect. Thank you kindly . Highly recommend this place to anyone A+++ Hope this helps buddy Modify it as you wish :)

Good karma and pay it forward


From: dprice
Sent: Jul 12, 2018 9:51 AM
To: Digital Treasures <customerservice@digitaltreasury.ca>
Subject: Re: Your order is ready
I have just finished watching the digitized films, one of my 1965 Bar Mitzvah which I have not seen in over 50 years, and the other of my brother's wedding in 1968.
You have preserved them in a more permanent form beautifully?

Job well done!
Thank you to no end

From: Sandra Grittani
Sent: Jun 8, 2018 3:55 PM
To: Ryan Colling <ryan@digitaltreasury.ca>
Subject: Re: Digital Treasures Service Follow Up
Hi Ryan; the USB is terrific, and I will have to come back because I found a whole bunch more.......Sandra Grittani

From: Peter Johnson
Sent: Jun 8, 2018 11:40 AM
To: Lucas Hrynyshyn <lucas@digitaltreasury.ca>
Digital Treasurers is a Goldmine. They have the best in technology and equipment plus quality people commitment to get it right the first time. Their people do everything possible to help and guide you through the entire process and genuinely have your best interest in mind. I put complete trust and confidence in Digital Treasurers and they do magical things with old film and media content. What was forgotten, old and stale comes to life once again. Countless hours of family fun jump out from the flawless workmanship of their experts and seamless team effort. Digital Treasurers is where to go if you want to recapture old memories stored in your dated films, slides and media of all types and varieties. They do it all and to perfection."

From: Nino Silvestri
Sent: Jun 6, 2018 2:35 PM
To: Digital Treasures <customerservice@digitaltreasury.ca>
Subject: RE: Order Confirmation/ Thank you
Thanks very much Mark.

I'm going through the back up drive now and am really enjoying it.

A real drive through memory lane J

Can't wait to show my wife and the kids tonight.

Thanks for the excellent work.

I look forward to receiving the next order.

I am also putting together some old pics for you folks to copy as well.

Thanks again and regards,


From: Reinhard Bittne
Sent: Jun 16, 2018 5:10 PM
To: Ryan Colling <ryan@digitaltreasury.ca>
Subject: Re: Digital Treasures Service Follow Up
Hi Ryan,

Thank you for your email and yes, I have passed on my recommendations for your service to friends and family. As it turns out, my friend, Atira, for whom you converted the PAL Tape will in all likelihood come by to get two more tapes done. As her finances are restricted, it may be a while before she comes. We'll see.

As for Facebook, I'm sorry, I don't publish anything except to close friends so no one other than my very small group will see it anyway. For what it's worth, your conversion was greatly appreciated by my friend. She was in tears when she finally was able to see her daughter again as a baby. Several of the people in the video were already deceased and it brought back sweet memories of a time gone by. For myself, I was very pleased to have these memories restored and safeguarded for me and my children. I have yet to let the rest of the family know about this but expect a great deal of interest in obtaining copies. Thank you again for the work you did. It was greatly appreciated.

Best regards,

Reinhard Bittner

Sent: May 3, 2018 6:10 PM
To: Ryan Colling <ryan@digitaltreasury.ca>
Subject: Re: Digital Treasures Service Follow Up
DIGITAL TREASURES has reawakened family memories that would certainly have been lost. Hundreds of 35 mm slides have been Cleaned, sharpened, and individually handled with the result that we have been
able to make the history of our family come alive. The cost is reasonable. The face on meetings with Digital ​Treasure​s staff are enjoyable.

I made s​mall​ blunder when I entrusted over 100 slides to another digital​ ​converter who simply put the slides in a rapid fire converter and collected my money. The result was terrible... about a third of the slides were black and many others had not been cleaned... spots of dust common. And​ ​the charge was higher.

Digital Treasures can be trusted.

alan skeoch

From: Shaun Darchiville
Sent: May 28, 2018 8:55 AM
To: Lucas Hrynyshyn <lucas@digitaltreasury.ca>
Subject: Digital Treasures - Order Follow-Up
Hi Lucas, thanks for reaching out. And yes, we really like the digital files and we are good with what we have,

From: Richard Marcotte
Sent: May 23, 2018 6:55 AM
To: Ryan Colling <ryan@digitaltreasury.ca>
Subject: Re: Digital Treasures Service Follow Up
Hi Ryan,
Very pleased with the 8mm film conversion (in HD) you did for me. Most handy to have it all at the ready on a "stick".

I also have some old quite a few video films to bring to you for conversion. I'll bring them in soon.

Keep up the good work.

Richard Marcotte

From: Stephen Hoskin
Sent: May 17, 2018 8:35 PM
To: Ryan Colling <ryan@digitaltreasury.ca>
Subject: Re: Digital Treasures Service Follow Up
Good afternoon.

The service was great and exceeded my expectations.


Stephen Hoskin

From: Sylvia L
Sent: Apr 5, 2018 10:25 AM
To: Jen Knez <jen@digitaltreasury.ca>
Subject: RE: Thanks
Hi Jen,

I just wanted to let you know that my brother really liked the slide show/video and so did the rest of the family.

My brother made a comment to me after watching it that "maybe I have done more than I thought" as he said sometimes he feels he hasn't achieved enough in life. I think we all feel from time to time that this is the case.

However seeing pictures to capture defining moments makes us realize that we have done OK in life and it makes us more content.

It's a wonderful busiKnez you and your husband are in helping people capture memories and appreciating them. Keep up the great work.

Thanks again for your help and suggestions.


Sylvia L

From: Bruce Hilliard
Sent: Apr 3, 2018 10:25 AM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Fwd: Your order is ready
Good morning Marc - Just a short note to thank you for your company's excellent editing work in taking my 1-hour digital transfer and creating the 5 files as per my instructions for the extra half hour labour charge. I reviewed the Clips last night on my computer and they were excellent, starting and ending exactly as I requested, so I look forward to promoting your digital transfer services wherever I may go, and especially at our East York Barbershoppers' 50th Annual Auction on Friday the 27th, for which we are very grateful for your donation of two $50 Gift Cards to be auctioned off and which will help promote your company. They sounded excellent when I played them wirelessly to my BlueTooth speaker this morning. I will hand deliver to our Auction Chair this evening and thanks for clarifying your company's website address when we get our "Sponsors" posted to our own website soon, at www.eybs.ca

Again, thanks for the donation to our fundraiser and today I am purchasing some smaller USB flash/key drives to create about one dozen sets of the Clips for gifts to my intended recipients. Take your time on that fourth order I gave your yesterday as it is not a rush order. I look forward to seeing that digital transfer sometime in the next month, but as you have proven to date your high-quality production services have a very fast turnaround. Our donors are not expected to attend and generally do not, but if you are able to end your long days on the 27th with a drive to East York you will be welcome to see our awesome Auctioneer at work even after the auction starts, as it goes pretty late, and I know the Auction Committee will waive your entrance fee and you can have a late meal to end your day with our all beef hot dogs that are served with some snacks on the side.

In harmony,


From: Kim Robinson
Sent: Apr 28, 2018 10:04 AM
To: Jen Knez
Subject: Testimonial
Testimonial page 1 Testimonial page 2

From: Dori Levine
Sent: Apr 21, 2018 11:33 PM
To: Lucas Hrynyshyn <lucas@digitaltreasury.ca>
Subject: Re: Following Up on Your Digital Treasures Order
Lucas, thanks for the contact. I know you guys have done the best possible job, considering that the latest batch of 16 mm. film reels date from 1939 to the early 50's. You have saved as much of the film as possible and it has been much appreciated by my family (as well as by me).
I have just returned from Philly with more reels, so I will be in in the next while to have you convert more.

Looking forward to seeing you all.

From: Nick Poulos
Sent: Mar 8, 2018 5:45 PM
To: Lucas Hrynyshyn <lucas@digitaltreasury.ca>
Subject: RE: Digital Treasures Order Follow-Up
Hi Lucas​,

We are quite happy with your services.​ The 35mm slide conversion worked out great.​ ​We are going through are negatives and pictures now.​ ​It is going to take us few months but we will back as soon as we have at least 1,000 to 1,500 pictures.

All the best.

Nick Poulos

From: Meg Sabourin
Sent: Mar 7, 2018 9:00 AM
To: Ryan Colling <ryan@digitaltreasury.ca>
Subject: Re: Digital Treasures Service Follow Up
Good Morning Ryan. Our experience with Digital Treasures has been fantastic. Every person who we dealt with was just a pleasure. The films turned out great and we couldn't be more pleased. I have already had people asking me who we used and hopefully you will get some future busiKnez from it. There is no substitute for good service and quality work so I expect your busiKnez will always be growing as you are champion at both.

We are just putting together a second batch to get transferred. Some of it is VHS tapes and some super 8. One of the VHS tapes has sound but nothing else does. It takes time to go through them and weed out the ones that are worthwhile.
Some are only PARTS of a tape.

Thanks so much

From: Patricia Rol
Sent: Mar 28, 2018 8:25 AM
To: Chris Cooper <chris@digitaltreasury.ca>
Subject: Re: Digital Treasures

Thanks for your e-mail. I have already had my slides converted at your Burlington office. I picked them up yesterday and am very happy with the outcome. If anyone I know is interested I will be glad to give them your name and a great reference.

Thanks again.


From: Mindy Ajzner
Sent: Mar 24, 2018 1:25 PM
To: 'Chris Cooper' <chris@digitaltreasury.ca>
Subject: testimonial
I would like to thank Digital Treasures for being a one-stop solution for digitalizing all our family archives.

I submitted old movie reels, slides, videos and photos. Much of the stuff was from the 1950's - 60's and no one in the family had ever viewed them due to lack of equipment. What a delight it was to receive the results.

The quality of your work was excellent.

Also working with you was a pleasure. You were forthcoming and professional with the price quote and the meticulous counting and re-pricing of the final product.

You also patiently answered all my questions and concerns. This includes the friendly young lady who received us at the office, and the people fielding questions on-line through email.

I can't believe how you took a "mess" of "stuff" and turned it into a magnificent collection of priceless memories.

I wish you great success in your busiKnez and many satisfied customers like myself.

Mindy Ajzner

From: Brian Wilson
Sent: Feb 28, 2018 4:40 PM
To: Jen Knez <jen@digitaltreasury.ca>
Subject: RE: FW: Yellow Bar?
Thank you!

We are currently in Texas where it is snowing after freezing rain (go figure); and we thought we left this type of weather behind.

I believe that I did get all the files before we left for the winter but I will d/load the files from Drop Box as a just in case when we are back at home in Florida by next week.

Again, I appreciate the tenacity of DT to solve the mystery and deliver a product that I am pleased with. I have already told several of my friends of my project and your service and trust they will follow through with their own projects in due course.

Thanks for a job well done.

From: Nicholas Posthumus
Sent: Feb 15, 2018 11:35 AM
To: Jen Knez <jen@digitaltreasury.ca>
Subject: Re: VHSc Dropbox Link
Hello Jen!

As promised, here is the link to the released music video that would have been impossible without your help.

Hopefully the team at Digital Treasures enjoys it and was as happy to play a part as we were to pair up with you.

Have a great day!

Take Me Back Official Music Video

Nicholas from Midnight Vesta


From: Sandra Mahne
Sent: Dec 3, 2018 2:09 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Re: Your order is ready
Hi Marc,
Wow! I was the little baby in that film!!! What an experience :) I know we film our kids all the time today but it's a very rare thing to see yourself as a baby (I'm 51 now) when it was almost unheard of to be filmed back then. I can't wait to show my family!!!
Can you please go ahead with the rest of them in HD form? I played it on my computer and saw the difference just from watching it here.


From: Dianna Berne
Sent: Dec 20, 2018 1:28 AM
To: Alex Kink <alex@digitaltreasury.ca>
Subject: Thank You
Hi Alex,
Thank you very much for all of your work. The CDs and DVDs are perfect! Have a very Merry Christmas and a Happy New Year.


From: Katie Wilson
Sent: Dec 12, 2018 3:14 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: RE: Order Form
Hi Marc,
Just a note to say that we've received all the footage. Thank you guys so much! I know I've probably annoyed the staff over the last few days but we're on a very tight deadline and having all of this lifts a huge weight.
Thanks again,

From: Franca Leeson
Sent: Dec 10, 2018 12:41 PM
To: Jen Knez <jen@digitaltreasury.ca>
Subject: Re: Photo Project Dropbox Link
I have downloaded (and backed up!) all the photos.
This was amazing. Amazing! We will definitely be back with more things to scan. Thank you so much!


From: Ana Caputo
Sent: Nov 29, 2018 11:26 AM
To: Digital Treasures <customerservice@digitaltreasury.ca>
Subject: RE: Order Confirmation/ Thank you
Thank you so very much, I just went through the converted film and I am so very impressed. I will be giving out your companys name for sure!

Thanks again!

Kindest regards,
Ana Caputo

From: Susan X
Sent: Nov 17, 2018 12:28 AM
To: Ryan Colling <ryan@digitaltreasury.ca>
Subject: Re: Digital Treasures Service Follow Up
Hi Ryan,
Everything - service, quality of photos, timing - was excellent. I will be bringing in more of my personal work/photos as soon as I am organized to do so.

Thank you.

From: Cassandra Plute
Sent: Nov 16, 2018 6:48 PM
To: Ryan Colling <ryan@digitaltreasury.ca>
Subject: Re: Digital Treasures Service Follow Up
Hi Ryan! Thanks for following up! My order was perfectly achieved and better than expected. Digital Treasures should advertise more to make more people aware of the service! I have recommended your service to a number of people! Thanks! Will be back!"


From: Jim Haynes
Sent: Oct 30, 2018 7:23 PM
To: Jen Knez <jen@digitaltreasury.ca>
Subject: RE: Slide Preservation Project_Dropbox link
Hi Jen,
I have passed the images on to Exmoor magazine in Devon England. It was a pleasure talking to you last week, and you kept your promise. Thank you. The images are spectacularly clean, and are the best I could have ever hoped for. I owe you a big hug and you can collect when I pick up my images in the next few days at your office. I will definitely be using the services of Digital Treasures Group Inc. in the future.

Thanks again Jen.
Jim Haynes

From: Alison Lukianiuk
Sent: Oct 10, 2018 10:40 AM
To: Chris Cooper
Subject: Re:
Hi Chris. I just wanted to let you know that I surprised my husband's family with the movie at Thanksgiving and everyone was thrilled. Baba did not let go of my arm all afternoon, she cried so many happy tears. I took your busiKnez card with me and the fliers you gave me because I knew there would be a ton of interest. I just wanted to prepare you because you will be contacted by people from our family with requests to convert VHS home movies and the smaller camcorder ones. We may have a few more Super 8 films kicking around too. Everyone is thrilled with the fabulous job you have done for us and I really can't thank you enough.

From: Maureen G
Sent: Jan 4, 2018 3:56 PM
To: Lucas Hrynyshyn <lucas@digitaltreasury.ca>
Subject: Re: Your Digital Treasures Order
I am happy with the result and service. I have recommended DT to a couple of friends. Thanks!

Maureen G

From: Steven
Sent: Jan 25, 2018 1:01 PM
To: "Jen Knez" <jen@digitaltreasury.ca>
Subject: Re: Project Follow Up
I took into Digital Treasures a movie I made 50 years ago on a Super 8 camera. The movie also had a sound track which back in those days was a magnetic strip on the Super 8 film. Needless to say, Super 8 sound film projectors are hard to find these days. I had my doubts when I took it in but Digital Treasures did the impossible and put it on a flash drive. The quality was fantastic. Their customer service is amazing. Always asking if I was completely satisfied. I will return with more films to convert. Based on my experience, I would recommend them to everyone!!!!


From: Herb Willer
Sent: Jan 23, 2018 3:06 PM
To: "Jen Knez" <jen@digitaltreasury.ca>
Subject: RE: Project and Service Follow Up
Hi Jen,

Thanks for the email. I have not been able to spend much time yet on the reproductions. However all does appear to be great and the service was outstanding.

Thanks, Herb.

From: Jas Page
Sent: Jan 13, 2018 12:00 AM
To: Lucas Hrynyshyn <lucas@digitaltreasury.ca>
Subject: Following up on you Recent Digital Treasures Order
I'll definitely use your services again. I have lots of materials - just saving my pennies.

All the best, Paul

From: DALE Goldhawk
Sent: Jan 12, 2018 9:08 PM
To: Chris Cooper <chris@digitaltreasury.ca>
Subject: Digital Treasures Testimonial
Thanks for all the professional advice and service in transferring my television shows to digital. Great quality in the dubbing of video tape dating back 17 years.



From: William Frankeberger
Sent: Jan 10, 2018 12:15 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Comments about Scan-Excellent Detail!
The focus of your scan - the accuracy of recording the details on the original film - are extraordinary! I actually think your equipment produces better results than anyone else anywhere in the world.

By the way, the quality of the sound transfer is also good.... On my way to the post office, I gave a high-school movie-making friend of mine a DVD of the scan you made for me, of that old movie... now this friend of mine, is VERY critical. He has a degree in video-making (my own degree is in old-fashioned film). And he has a brand new 4K flat-screen, so he is inspecting all movies in his library extremely closely to find what new details he can see. He has seen other scans I've had of other movies, and has never been impressed.

Well, the image quality of your scan is so incredible that he had to call me right up and comment to me about how sharp and clear the image was on his flat-screen. He couldn't help but kid me about being able to see the ant running around on the sink in the background of one shot (!!!!!). And I gave him only a DVD of the scan - not even a blu-ray! (Which would have even more detail, of course.)

I will surely recommend that HE get HIS movies scanned by your company, too. And I can also without qualification recommend your services to all my friends when they need a scan.

Myself, I always felt this little film of mine was lacking proper lighting and colour, and I never liked to look at it. But your scan of it absolutely sparkles! I keep looking at it over and over just enjoying the crackling sharpKnez of the image and the brightKnez of the colors.

Thanks much.

Bill F

From: Bren
Sent: Sep 8, 2017 7:11 PM
To: Digital Treasures <customerservice@digitaltreasury.ca>
Subject: Re: Your order is ready
Thank You All, received the package today & watched it.
Loved it
Thank You so much

Brenda S

From: Ian B
Sent: Sep 7, 2017 6:05 PM
To: Ayesha Ahmed <ayesha@digitaltreasury.ca>
Subject: Follow Up
Hi Ayesha,
We are very pleased with the digital files converted from the dozen or so video tapes I dropped off. The quality is excellent and the mp4 files very convenient.
Best of all, all files are now saved and backed up in multiple spots including "the cloud" whch means they will never be lost.
I would loved to post a testemonial to your facebook page but can not as i do not do facebook.
Hopefully you can use the above with my approval.
Thanks again, great job!

Ian Bullock
Whitby, Ontario

From: Pierre C
Sent: Sep 7, 2017 5:56 PM
To: Margaret Kiraga <margaret@digitaltreasury.ca>
Subject: Digital Treasures - Order follow up
Hi Margaret,
Thanks for the follow up. All the videos turned out great, there are few blips, but I knew they were there before when I saw the tapes years ago.
My wife and kids have a blast every time they watch them., now my mom needs to see them.
Thanks for a great job at such a quick turn around. Yes, feel free to use my e-mail. Already bragged about the results to guys at work.

?Th?anks again.

From: Leonard M
Sent: Sep 5, 2017 3:34 PM
To: Jen Knez <jen@digitaltreasury.ca>
Subject: Home Media Dropbox Link
Hi Jen,

Thank you, thank you, thank you!
What you and your colleagues have given to me and my family cannot be expressed in words other than these photos, films, photos and audio will be keepsakes for generations to follow.
I will make a point to download the material to my personal computer.
I've sent the link to dropbox re my family collection to close family and encouraged them to download any or all of the files within the next 30 days.
Norman's file is equally delightful. I will be sharing some of his materials with the Canadian Lesbian and Gay Archives as well as Swarthmore College Peace Collection and Canadian Friends Historical Association (Quakers).
In these works and the people he touched my Luv's memory will burn ever bright.
Again, my sincere thanks Jen to you and your colleagues.

PS:I shared with the driver this project and what a superb service you have provided. I can only speak in the most positive terms about Digital Treasures!

From: Rob M
Sent: Sep 28, 2017 12:09 AM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Re: Order Confirmation/ Thank you
Btw, heres a fun little "before" and "after" clip I put up.
?BEFORE was the original film transfer my aunt had done in 1995 to vhs using a telecine.
?AFTER is the Digital Treasures film scan, and my post processing using the video scripting language AviSynth.


From: Ali H
Sent: Sep 26, 2017 2:58 AM
To: Chris Cooper <chris@digitaltreasury.ca>
Subject: Thanks for your support
Dear Alex,
As an indie musician, I was contemplating on the digitalization of my earlier productions which were recorded on DAT. As a Canadian residing out of Canada, my first Google searches were not within Google.Ca but rather, Google.com. I came across treasure and I was not certain how the final outcome would turn out. I'm excited & ecstatic to provide feedback that you guys went way above my expectations. I'm committed to maintaining our busiKnez relationship. Next, I'll be sending you guys recent recordings for audio cleaning and quality enhancement. In fact, you guys are the best!


From: Alister C
Sent: Sep 22, 2017 5:17 PM
To: Ryan Colling <ryan@digitaltreasury.ca>
Subject: Re: Digital Treasures Service Follow Up
The experience was excellent...and I am already referring you prospects happily. Will use my wife's Facebook to give testimonial. I am one of few still not on it.

From: Sudi D
Sent: Sep 18, 2017 3:50 PM
To: Jen Knez <jen@digitaltreasury.ca>
Subject: Re: Digital Treasures Order
Dear Margaret?,

?T?hank you for your kind mail. I was completely thrilled to discover your wonderful company which so professionally handled my request to transfer such delicate material from a B max recording done 36 years ago. I was grateful for the way you handled my concerns and the production was also of a high quality given the circumstances and the long time lapse? ?Your friendly and engaging manner and recognizing the emotional attachment to the material you handled it with skill and sensitivity?.? ??I could not have asked for a better person than yourself to represent your company

With gratitude
Sent from my iPhones

From: Michael F
Sent: Aug 8, 2017 10:44 AM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Thank you
Hello Marc,
I am writing to thank you for your help and professionalism in getting this order completed in a timely fashion. I had a chance to look at the footage and it looks great!

Your service, and the service of everyone else at Digital Treasures, is greatly appreciated.

Best wishes,
Michael Friesen
Michael Friesen | Archivist
Ontario Jewish Archives, Blankenstein Family Heritage Centre
UJA Federation of Greater Toronto

From: Carey E
Sent: Aug 2, 2017 8:08 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Re: Your order is ready
Hi Marc,
I received my CD's and just want to thank you very much for cutting those tracks. I'm very happy to hear a few of the vinyl records my dad produced and played guitar that go back into the early 70's. Stuff I haven't heard since I was a kid because I didn't have a turntable to play them.
I will recommend your busiKnez to anyone who may require your service.

Thanks again,

From: Wendy
Sent: Jul 28, 2017 7:00 PM
To: Margaret
Subject: Re: Digital Treasures
Margaret, thank you for your contact. We are VERY satisfied with all aspects of your service to us. We have enjoyed seeing long-ago scenes and relatives from a time we only knew through stories...the visual is so much better!!
Thanks again, we hope to have the opportunity and need for your expertise.

Thank you
Rod, Wendy and Chelsea

From: John M
Sent: Jul 27, 2017 1:37 PM
To: margaret@digitaltreasury.ca
Subject: Very Pleased
Hi Margaret,
We just wanted to say that we were very pleased with the help we received from you and Digital Treasures with our recent project. We have captured some old VHS home movies on digital and some meaningful old 78rpm records of family recordings that we now have as MP3 files.

Thanks for the great service it means a lot to us.
John & Shaaron

From: Sandra P
Sent: Jul 26, 2017 4:12 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Re: 600DPI photo
Marc, Many thanks, confirming receipt of the jpeg. Looks great! This will be framed for my brother's 60th.
Bill and I will be in when he returns from Montreal next week. All the best to you, and the excellent DT team who kept me updated of my order status all along the way.

From: Justin T
Sent: Jul 25, 2017 11:47 AM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Re: ?FILM Transfer Order
Yes! Until now, I'd only seen this footage using the projector at home. I had to do a very quick-and-awful 'film the wall' solution several years ago when again I wished I could have done a proper telecine.
So seeing this stuff properly scanned ... it looks beautiful. Thanks, Marc. :D


From: S. Cavanagh
Sent: Jul 21, 2017 10:17 AM
To: Margaret Kiraga <margaret@digitaltreasury.ca>
Subject: Re: Digital Treasures - 16mm film conversion
I'm very pleased with the film you digitized for me. What a fantastic thing it is to be able to watch an event that happened 60 years ago!

Thank you

From: Leonard M
Sent: Jul 18, 2017 10:30 AM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Thank You
Hi Marc,
I dropped off additional family films, slides and cassettes to be digitally transferred yesterday.
It was so good to see Ayesha again. She couldn't have been more helpful.
How very fortunate I and my family are to have found Digital Treasures.


From: Dianne
Sent: Jul 10, 2017 2:46 PM
To: margaret@digitaltreasury.ca
Subject: Feedback
Hi Margaret,

The videos you transferred for me turned out better than I hoped! It was all you promised.

Thanks again,

From: Shirley Sakkal
Sent: Jun 6, 2017 9:08 PM
To: marc@digitaltreasury.ca
Subject: Thank you
Dear Marc:

We have viewed the movies that you converted for us, and are just so thrilled to be able to watch them on the BIG SCEEN. Thank you so much for doing such a wonderful job restoring our family treasures.

Ron and Shirley Sakkal

From: Michael W
Sent: Jun 30, 2017 12:27 PM
To: margaret@digitaltreasury.ca
Subject: Digital Treasures order
Hi Margaret,
Everything was great - both the end-product, and the service. I can't think of anything that you could have done better.
I'm going to look through the 8mm movies that I have, and see if I can pick a few to convert. It's a bit of a guessing game, because they aren't labeled nicely.


From: Vlasta K
Sent: Jun 29, 2017 8:39 AM
To: Chris Cooper <chris@digitaltreasury.ca>
Subject: Re: Project Shipment Tracking
To all those involved,
Thank you for your work, reformatting my 'old video' and bringing me back to another time well lived.
Received..... all in good order.

With gratitude,

From: Kristi R
Sent: Jun 28, 2017 1:42 PM
To: Margaret Kiraga <margaret@digitaltreasury.ca>
Subject: Re: Digital Treasures film conversion order
It was an awesome, and very easy experience working with your company. Thanks so much for your help!

From: Rodney T
Sent: Jun 2, 2017 10:07 PM
To: Ayesha Ahmed <ayesha@digitaltreasury.ca>
Subject: Re: Service Testimonial
Hello Ayesha,
My experience with your services was very positive I greatly appreciate the important service you provided!!
It has certainly helped me revisit some precious moments from as way back as two decades ago when I was just a kid! The best part is, thanks to you, I am now able to take some of my old videos with me everywhere I go on my phone..

From: Darryl J
Sent: Jun 12, 2017 2:12 PM
To: Chris Cooper <chris@digitaltreasury.ca>
Subject: Re: Project Received
Hope you had a great weekend.

I just received the parcel this morning and have been going through the videos. So far, I must say you've done a fantastic job! The quality is superb - feeling nostalgic and a little embarrassed to see myself so clearly from 20+ years ago!

From: Gerald Rifkin
Sent: May 7, 2017 3:49 PM
To: Digital Treasures <alex@digitaltreasury.ca>
Subject: Re: Digital Treasures
Hello again,
If this is Geoff or Chris thank you again for your excellent work in converting the sound super 8 film of my 1980 trip to London.
I recently found the missing box of my old super 8 films. I have no idea what is on most of them and my 8 mm projector no longer works.
Thank you. Gerald Rifkin

From: Tom Ballai
Sent: May 23, 2017 9:32 PM
To: Jen Knez <jen@digitaltreasury.ca>
Subject: Testimonial
I contacted Digital Treasures regarding putting together a standard slide-show presentation for my father-in-law's 70th birthday. I was looking for something basic yet memorable, but what I ended up receiving was a TV commercial-quality video/slide-show that was simple amazing!
Jen's creative suggestions added both humour and warmth, and her technical software magic coupled with her attention to timing and cadence, was just what was needed to make a very personalized, funny and absolutely unique end product. She allowed me to be creative and integrated many of my ideas, and all this was done in the short time frame allotted (we were in a hurry!). Thanks again Jen and the team at Digital Treasures for making a slide-show like no other and creating a REAL Digital Treasure that the family will watch over and over again!
Tom Ballai

From: Leonard Molczadski
Sent: May 20, 2017 5:42 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Re:
Hi Marc,
Today I picked up the family home movie transfer from Ayesha, who was such a delight to meet.
I have briefly viewed them and am so pleased with the finished product.
It was truly amazing to see my mother in her younger years. In one film she is feeding squirrels in Central Park....how pleased Norman would have been!
How grateful my siblings and my mother's siblings will be.
I also dropped off a few more vhs and audio tapes re Norman.
Again, my thanks.


From: Robertson Family
Sent: Apr 7, 2017 1:47 AM
To: marc <marc@digitaltreasury.ca>
Subject: Re: Project Complete and ready to be returned
HI Marc and Jen! I finally got a few minutes to watch all the films and I absolutely love them. Everything came out so clear, much better than I expected. Even the old damaged video of my Mom dancing came out decently.
I can't thank you enough. Do you have a facebook page? If so I can go on there and give you a review or something. I would recommend you to anyone.
Thanks so much!
Wendy Robertson

From: Erika Dietz
Sent: Apr 3, 2017 2:14 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: RE: ?Film Transfer Order
I wanted to let you know that the videos were a hit! My Grandma lives in a nursing home, and had no laptop or internet access. So I organized all the films, put them on DVD's and mailed them to her place. My mom and her two brothers visited my Grandma a few weeks ago and they were all able to watch some of the films together as a family. J My Grandma saw faces that she hasn't seen in 30+ years, including her own (now long-gone) parents and a grandchild (my cousin) that she has been estranged from since she was 5 years old (she is now 45). Absolutely amazing! I'm so grateful to you both for helping to make this happen.

From: dorothy c.
Sent: Mar 31, 2017 6:57 PM
To: Chris Cooper <chris@digitaltreasury.ca>
Subject: Re: Project Complete and Ready to Ship
Hello Chris,
Just wanted to let you know how pleased I am with the work you did for me. Also, I appreciate your communications throughout the process and that the work was completed quickly.
The publisher is happy with the images.
I'll be pleased to use your services again and will recommend you to others.


From: Neil Cresswell
Sent: Feb 9, 2017 5:41 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: RE:
Hello Marc. Thanks for your email and for responding so quickly to my call today. No worries about the delay, these things happen. And for what it's worth, I'm extremely pleased with the results of your teams' work. I couldn't be happier.
Thanks very much.

From: Brian Cole
Sent: Feb 3, 2017 4:07 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Digital Treasures 8mm Films converted to files
Video testimonial featuring recently converted 8mm film created by our client Brian Cole.

From: Dianne Bye
Sent: Feb 28, 2017 6:41 PM
To: Ayesha Ahmed <ayesha@digitaltreasury.ca>
Subject: Re: Your VHSC Preservation
Hi Ayesha

I actually had all of my videos transferred by Digital Treasures last month.
I was very happy with the results and would recommend your company to anyone looking to have the same work completed.
Thanks for sending the email. Your company is super professional and all of the staff I encountered during my few visits to the location were great.
Thanks again

Dianne Bye
Sent from my iPhone

From: Vicki A.
Sent: Feb 21, 2017 4:28 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Re: Project Update
Hi Marc
Hope all is well with you, Jen & family.
I know it's been awhile, but we have just unearthed some more family photos that were in storage (in addition to the 10,000 that you did for us in 2014!). We can't tell you how much this has meant to us to be able to share with the various branches of both sides of the family, and to populate our family tree on Ancestry.ca.

This time, there are (at most) several hundred images in various forms -- b&w prints, colour slides, some newspaper clippings, and some negatives. Would you be able to scan these for us as well? If so, I could drop them by the Horner location whenever it's convenient for you.
I look forward to hearing from you.


From: S Eathorne
Sent: Feb 18, 2017 1:56 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Re: Etobicoke Genealogy Group Presentation
Hi Marc:
You are most welcome.
It was great to hear your thought provoking and information packed talk. I took from it an understanding of not only the possibility of what I can do with our family treasures and also the responsibility of making them relevant to the next generation and not an albatross that will be so overwhelming that it will all be lost.

Many thanks,

From: Tim Stuart
Sent: Dec 7, 2017 7:20 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: RE: Your order is ready
Hi Marc:

I cannot speak highly enough of the level of customer service and quality of work of Digital Treasures.

My father took 3,000 colour slides over a 40 year period. We edited them down to about a quarter of that. Digital Treasures processed our order and now with numerous USB sticks, many members of the family can easily access and enjoy the finished product. This truly is a classy operation.

Tim Stuart
Toronto December 2017

From: Paul Cote
Sent: Dec 4, 2017 9:18 PM
To: Digital Treasures <customerservice@digitaltreasury.ca>
Subject: Re: Your order is ready
Thanks. Very pleased and got all tapes back today. Great over all experience, thank you.

Paul C

From: John
Sent: Dec 29, 2017 6:06 PM
To: Digital Treasures <customerservice@digitaltreasury.ca>
Subject: RE: Your order is ready
I received the package and transferred to my computer. I am really impressed with how well the conversions came out. This will be fun for me to watch through and edit.

Thanks :)

From: Elaine and Al
Sent: Dec 28, 2017 2:46 PM
To: "Jen Knez" <jen@digitaltreasury.ca>
Subject: Testimonial / New Year's wishes
By the way, I meant to mention that my almost 60-year-old 8mm movies never looked that good before. There was always a bit of flicker, signs of dust and the need to refocus the projector, etc. In 1964, I switched to Super8 and the picture quality was better than the 8mm movies taken with a wind-up Kodak "Brownie" camera. To our amazement, now the old 8mm movies look just as good as the Super8 ones. I had copied some of them by using a projector, a film transfer box and a Sony VX1000 MiniDV camcorder connected by firewire to a DVD recorder. The results were watchable, but lacked the excellent quality of the copies you made!

Merry Christmas to the Digital Treasures team!


From: Will Crognale
Sent: Dec 24, 2017 1:03 PM
To: Digital Treasures <customerservice@digitaltreasury.ca>
Subject: Re: Order Confirmation/ Thank you
Thank you for your great customer service.

I will recommend your company whenever the opportunity presents itself.

Regards, Will.

From: Lynne MacKenzie
Sent: Dec 20, 2017 8:04 PM
To: Chris Cooper <chris@digitaltreasury.ca>
Subject: Re: Project Shipment Tracking
Thanks so much Chris!

I must tell you, it has been a long time since I've done busiKnez with one such as yours. Your staff is so friendly and accommodating, and it has been an absolute pleasure! My hat goes off to you!

Merry Christmas to you and yours!


From: Fardad Kazemi
Sent: Dec 19, 2017 10:23 AM
To: Digital Treasures <customerservice@digitaltreasury.ca>
Subject: Re: Your order is ready
Thank you very much, I got my file.? ?It was the best costumer service,? ?you guys are nice and professional.



From: Thomas Malcomson
Sent: Dec 13, 2017 9:48 AM
To: marc@digitaltreasury.ca
Subject: a thank you
Hi Marc,

I just wanted to let you know how pleased I am with the service your team provided. The large clunky, worse for wear, U-matic tapes I had brought to you were turned into clear, crisp audible video files. The original videos hold information of a historic nature about life in Ontario's Institutions for people with Intellectual Impairments. Your making them usable again will assist me in one of the projects on which I am currently working. Without the high quality service provided by Digital Treasures the vital information on these tapes would have been lost.

Thank you very much for providing such prompt, personable professional performance.


From: Gordon Gammie
Sent: Nov 8, 2017 4:51 PM
To: Ryan Colling <ryan@digitaltreasury.ca>
Subject: Re: Digital Treasures Service Follow Up
I was very satisfied with the transfer your team did

? ?and can't wait to apply it to my work flow. Now to comb through my VHS tapes. May need your? ?services again in the not too distant future.
Thanks again,


From: Bryce Taylor
Sent: Nov 29, 2017 6:09 PM
To: Ryan Colling <ryan@digitaltreasury.ca>
Subject: RE: Digital Treasures Service Follow Up
I also want to compliment your "front woman" in New Toronto. Unfortunately, I've forgotten her name, but she was helpful, bright, enthusiastic... I have some more 16mm film I'll be bringing shortly! BT

From: Zigresse et Sami
Sent: Nov 29, 2017 4:31 PM
To: Chris Cooper <chris@digitaltreasury.ca>
Subject: RE: Project Shipment Tracking
We received our movies this morning. Needless to say the first thing we did was to watch reel 1 on the DVD. My mother was thrilled with the results and we can't wait to watch the other reels.

Sending our movies all the way from Swift Current, Saskatchewan, was a little nerve racking but your excellent customer service and how you kept us informed at each stage of the process really helped to alleviate our worries.

Thank you so much for bringing back these great memories!

Happy Holidays!

From: Arthur Wiebe
Sent: Nov 27, 2017 3:51 PM
To: Ryan Colling <ryan@digitaltreasury.ca>
Subject: Re: Digital Treasures Service Follow Up
Dear Ryan,

Because of a recent move, I have employed the services provided by Digital Treasures at two of their locations - Burlington and North York. I received the same curteous service and professional results at both locations and would have no reservations whatsoever in recommending them to anyone for their video/film/audio digital needs. Thank you Digital Treasures!

Art Wiebe

From: Gil and Mike
Sent: Nov 2, 2017 10:35 PM
To: Lucas Hrynyshyn <lucas@digitaltreasury.ca>
Subject: Re: Following Up on Your Digital Treasures Order
Very happy with the service. Michael King

From: Guy Enta
Sent: Nov 16, 2017 10:37 PM
To: Jen Knez <jen@digitaltreasury.ca>
Subject: RE: VHSc Preservation Project
Hi Jen

Thanks for checking in. We are very happy with the service and quality we received from you. I have actually recommended you to 2 people already.


Sent: Nov 16, 2017 3:27 PM
To: Lucas Hrynyshyn <lucas@digitaltreasury.ca>
Subject: Re: Following Up on Your Recent Digital Treasures Order
Hi Lucas:
Can't think of anything that could have been done better.
Very professional service, excellent quality and priceless results ?
David Trahair CPA, CA
Personal finance writer + trainer + content developer
david@trahair.com I www.trahair.com

From: Helen
Sent: Nov 1, 2017 1:34 PM
To: Jen Knez <jen@digitaltreasury.ca>
Subject: Thanks
Oh, very nicely done! They look lovely! Please thank the technician who worked on it.
When I sent it on to a family member her remark was "What a beautiful photo!" but we both knew it was much more beautiful because of the repair work on it.

Didn't know you were on FB but will certainly 'like' you there.

Some of the photos you restored and/or digitised are now in the possession of the Waterloo County Museum. We thought that would be a good home for some of our ancestors!
All the best,

From: Imran A
Sent: Oct 2, 2017 8:06 PM
To: Ryan Colling <ryan@digitaltreasury.ca>
Subject: Re: Digital Treasures Service Follow Up

Hope you are well.
Yes Indeed ! my experience dealing with Digital Treasures was an Absolute Pleasure.
The staff was courteous, the finished product was better than my expectation and the price point was digestible.
I would be happy to give you a nice review on Google, and I would certainly write up a good testimonial, but I need a day or two, due to work load.
I wish you a tremendous success with busiKnez.

Kind regards

From: Thunder
Sent: Oct 13, 2017 8:44 PM
To: Digital Treasures <customerservice@digitaltreasury.ca>
Thank you SO much for making our family memories come to life!

I will definitely ask my Dad to bring more videos to you.

Have a great weekend. :-)

From: Brian Cole
Sent: Jan 6, 2017 11:53 AM
To: Marc
Subject: Thanks for your support
I just wanted to reach to both of you and thank you for the great work you and your team did for us. It keeping me even busier but that is great.

Thanks again?.?

Brian C

From: Norma Clarke
Sent: Jan 30, 2017 4:19 PM
To: Ayesha Ahmed <ayesha@digitaltreasury.ca>
Subject: Re: Your Digital Treasures Service
Hello Ayesha,
We were very happy with the work that Digital Treasures did for us and have recommended your services to friends and relatives.

Norma Clarke

From: Linda D
Sent: Jan 25, 2017 1:05 PM
To: Jen Knez <jen@digitaltreasury.ca>
Subject: Re: Thank You
I am very happy with my digital media. We have enjoyed watching all of our family memories that have been sitting in a box for many years!

Thanks for your follow up ..service and product were great and I would not hesitate to refer you guys again!

From: Sheana Correia
Sent: Jan 24, 2017 12:34 PM
To: Chris Cooper <chris@digitaltreasury.ca>
Subject: Re: Dropbox Link
Hi Chris,
Thank you so much, these look incredible!!!!
I'd like to leave a review that you're welcome to post on your website (or just share with your colleagues!):

Digital Treasures made this entire process incredibly easy and I felt completely comfortable leaving these heirloom photos with your team, and confident that the services would be completed by the guaranteed pick up date.
Your team has saved me the huge hassle of having to do this myself, and even the 2"x2" photos have been scanned with fantastic clarity.
I will certainly be returning in the future.

Thanks & have a great week,

From: Brandon Kashin
Sent: Jan 19, 2017 2:34 PM
To: Jen Knez <jen@digitaltreasury.ca>
Subject: Re: Cassette Tapes
Hi Jen,

You can absolutely use my testimonial. I'd also like to add that your staff are incredibly friendly and helpful, and made the process very easy for me to understand. I wouldn't hesitate to use your services again if I need any analog media digitized. I'll be sure to give you a like on Facebook.


On 18 January 2017 at 14:41, Brandon Kashin wrote:

Hi Jen,
Thanks for checking in. I'm very satisfied with the end product and would recommend your services to anyone else.
I spoke with your staff about the tape, and asked them to throw it out for me, as I no longer need it.


From: Monika D.
Sent: Jan 17, 2017 11:03 AM
To: Ayesha Ahmed <ayesha@digitaltreasury.ca>
Subject: Service Testimonial for your Project
Hi Ayesha,
I was very satisfied with the service I received from Digital Treasures and look forward to working with your company in the future for any of my digital requirements.

Kind regards,

From: John Whetham
Sent: Jan 11, 2017 8:55 PM
To: Ayesha Ahmed <ayesha@digitaltreasury.ca>
Subject: Service Testimonial for your Project
Everything worked out extremely well. Considering the age of the material, we were very pleased with the results.

From: Kevin Wawryko
Sent: Aug 8, 2016 10:15 PM
To: Jen Knez <jen@digitaltreasury.ca>
Subject: 35mm Slide Preservation Follow Up
Great service & great job! I would use your company again when/if necessary and wouldn't hesitate in recommending your company to my friends & family. You may recycle my slides as I no longer want or need them.
Thanks for the follow-up,
Kevin Wawryko

From: Michelle Hirson
Sent: Aug 3, 2016 3:58 PM
To: Camille Soave
Subject: Re: Digital Treasures Follow Up
I have been using Digital treasures for a couple of years now and the quality of their work has always been excellent!
They have also completed the work by when they said they would

Michelle Hirson

From: Samira Dibe
Sent: Aug 3, 2016 3:31 PM
To: Camille Soave
Subject: Feedback
Hi Camille,
I love having the videos on hard drive! I think it was a better present for me than my husband. I have raved about Digital Treasures to all my family and friends. So yes I am so pleased with the end product and your service. Just outstanding! And believe it or not I have found a few more videos that need to be transferred so will be stopping by this fall.

Thanks again,

From: Denise Donlon
Sent: Aug 3, 2016 3:29 PM
To: Camille Soave
Subject: Follow Up
H?i Camille?,
Loved the service - personal and professional! THANK You!
will bring more at some point!


From: Gerhard C
Sent: Aug 3, 2016 2:50 PM
To: Camille Soave
Subject: Digital Treasures Follow Up
Hello Camille
I have now watched the clips several times and am very pleased with the result
I will be bringing up the remainder of my 'movies' shortly
Gerhard Cannon

From: Hannah Donegan
Sent: Aug 24, 2016 4:09 PM
To: Chris Cooper <chris@digitaltreasury.ca>
Subject: Re: Project Tracking
Hi Chris and Jen!

Digital Treasury was able to digitize some old videos quickly and with great quality. We will be using the transfers in a documentary film and are super happy with how they came out. I have already recommended the service to a few other people - for both personal and professional uses.

Thanks again!

From: Anne Murray
Sent: Aug 18, 2016 10:07 AM
To: Chrs Cooper
Subject: Testimonial
Digital Treasures transferred my home videos and family films to digital and I couldn't be happier with the results. They are highly professional, the service was first class and I would recommend them to anyone.

?With Thanks,
Anne Murray

From: Lynne Archibald
Sent: Aug 11, 2016 8:49 AM
To: Ayesha Ahmed <ayesha@digitaltreasury.ca>
Subject: Re: Service Follow Up
I was extremely satisfied with Digital Treasures - they transferred a number of old family videos onto DVDs and also a hard drive so we have permanent access to the materials. They did a great job and were very efficient as we worked through a number of old cassettes. This was irreplaceable material and Digital Treasures took excellent care of everything and now we can all share and enjoy our family memories.

Lynne Archibald
Sent from my iPhone

From: Sylvia R.
Sent: Aug 11, 2016 1:34 AM
To: Jen Knez <jen@digitaltreasury.ca>
Subject: Family Project
Hi Jen,

I just want to say thank you to you and your team for the awesome job you did with my family slides & photos. When I lost my husband last year it became very apparent how valuable our old slides and photos were to me and my family. I sent you our slides & some photos, my brother's slides, my parents photo album photos and my husband's parents slides -- all from the '50's and '60's. Photos dated back to the '30's and onwards. Needless to say you have given all members of my family and extended family lots of reasons to love Digital Treasures. We are going to throw a party, rent a projection screen and surprise my 80 year old brother with tons of good memories. The rest of us have already spent lots of hours and shed many happy tears sharing so many happy memories. I'm sure you do corporate projects as well. But when families send you their treasured memories, you have touched their hearts on a different level.

Thank you so much. I will be gathering all of the rest of our photos and sending to you sometime next year!

Sylvia R.
Sent from my iPad

From: Michael Keating
Sent: Aug 10, 2016 6:49 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Re: Order Estimate
Hi Marc! We are very pleased with our slide transfer to digital. Look forward to the next batch.

Michael Keating
Sent from my iPad

From: Penny Seymour
Sent: Jul 27, 2016 8:30 PM
To: Geoff Williams
Subject: Order Follow Up
Hi Geoff,

I have used Digital Treasures for (I can't remember what I came for the first time?... 2014!) and recently for a very large and boring scanning job. Both times they have gone above and beyond in results and service. I highly recommend them and hope to use their services in the future myself, they are indeed 'a treasure'."

Sent from my PennyPad

From: Sylvio Deluca
Sent: Jul 25, 2016 8:41 AM
To: Geoff Williams
Subject: RE: Order Follow Up
Hi Geoff,
Digital Treasures exceeds expectations. Everything from ease of process, quick turnover and the final product made this a great customer experience.


From: Marguerite Bernard
Sent: Jul 22, 2016 7:26 AM
To: Ayesha Ahmed
Subject: Re: Your Project has Shipped
Hi - Just to let you know I received my tapes and USB keys yesterday by special delivery. Thank-you so much. I have scanned them and they look terrific. I will wait until this Canada Post labour dispute is over before sending everything else to you.
Thanks once again.

From: Eileen Leishman
Sent: Jul 13, 2016 9:22 AM
To: Chris Cooper <chris@digitaltreasury.ca>
Subject: Project Shipment Tracking
Hi Chris,

I received my usb stick and DVD yesterday am I am totally thrilled! Thank-you so much for the work you did on the old 8mm movies.
If I come across any other old forms of media that need to be updated I would certainly use your company to do the job.
Many thanks again!

Sent from my iPhone

From: Amy B
Sent: Jun 22, 2016 8:51 PM
To: Chris Cooper <chris@digitaltreasury.ca>
Subject: Thank you, and another order
Hi Chris,
I picked up my digitized film yesterday and spent the entire evening watching it over, and over. I forwarded it to my family, and I had people calling me telling me they were in tears watching it. Thank you and the crew so much for this wonderful experience!
Thank you again, our whole family is grateful!

From: Joseph A. Sebok
Sent: Jun 22, 2016 5:31 PM
To: Ayesha Ahmed <ayesha@digitaltreasury.ca>
Subject: Re: Dropbox
Hey there Ayesha,
Just wanted to inform you, that the DVD/Tapes have been delivered, and work perfectly fine.
Thank you so much, for your efficient, and excellent customer service. It's becoming a rarity these days.
Anyways, Take Care, and know that I may do busiKnez with you again, soon enough.
With Sincerity,

From: Stan Piotrowski
Sent: Jun 2, 2016 5:33 PM
To: Chis Cooper
Subject: Re: Digital Treasures
I brought in 3 reels of 8mm film a few weeks ago and then the remainder of 8mm film reels for a total of 13 reels that I recently picked up plus the cost was reasonable. The movies are from 1969 to about 1978 so are special memories although they are not as good as the videos from today's digital cameras or even the cell phones today take better quality videos. I just had to pass this message to you and that is I was totally amazed with the quality of your work and obviously very satisfied. I had been trying over the years to film the movies using my video camera from the projection on the wall and the screen but was totally frustrated with the results. When your ad came up on my screen from FaceBook, your web site explained with accuracy what I wanted. I have passed your web site plus your address to several people who are anxious to bring their 8mm film to you.

All I can say again is Thank You for your excellent work. I'm now enjoying editing my top notch videos I received from you. Many sites I saw over the years weren't as good as yours explaining their work plus I had to mail my reels in as opposed to bringing them in like I was able to into your office - I was always afraid of the reels getting lost along the way to their office and returned to me. Again, a big thank you for your excellent work.


From: Temarr Robinson
Sent: Jun 17, 2016 3:31 PM
To: Alex Kink
Subject: Re: Link to your photos
Excellent service!

Thank you


From: Derek Keet
Sent: May 17, 2016 2:00 AM
To: Jen Knez <jen@digitaltreasury.ca>
Subject: Photos and VHS
I was a little nervous to send irreplaceable photos and video to Digital Treasur?es
but in the end the service was good. I would use them again.

Derek from Edmonton

From: Jason Shim
Sent: May 14, 2016 9:51 AM
To: Chris Cooper <chris@digitaltreasury.ca>
Subject: Thank you for your help!
Hi Chris,
Just wanted to share this with you - we just released a video highlighting our 15th anniversary of helping students living in low-income communities across Canada to graduate from high school. Thanks to Digital Treasures, we were able to access and integrate some of our early footage from the early 2000's to share the impact of the program - thanks again for your help and support!
Facebook video: https://www.facebook.com/pathwaystoeducationcanada/videos/1171032159614406/
YouTube: https://www.youtube.com/watch?v=xPrRBn2OWsw

All the best,

From: Neil Downton
Sent: May 12, 2016 8:31 AM
To: Jen Knez <jen@digitaltreasury.ca>
Subject: Re: Film Conversion/Preservation Project
Thanks Jen. The DVD is great. The videos brought back a lot of memories. The films were stored at my late mothers house and I had never seen them before. It was a real treat to finally see them.
Thanks again. Great job!


From: Scott Mackenzie
Sent: Apr 19, 2016 7:35 AM
To: Jen Knez
Subject: Project Follow Up
Hi Jen,

After using Digital Treasures for some of my corporate work - which demands the highest quality in film and video tape digital transfer - I knew exactly where to go to get all of my home movies transferred. It was quite the collection: VHS, Beta, Mini-DV and Super-8 films from as far back as the early 1970s! The attention to detail, colour-correction and overall quality was simply superb. I enthusiastically endorse Digital Treasures and will encourage my friends and family to settle for nothing less.


Scott C. Mackenzie
President & CEO, Morningstar Canada

From: Michael Pascarella
Sent: Apr 12, 2016 5:21 PM
To: Jen Knez
Subject: Re: Media Preservation Project Follow Up
Hi Jen,

Thank you very much for the great service. So far the videos that we have watched look great. Just that they have caused a couple of sleepless nights for me.

Because when we start watching things from 25 years ago it's hard to turn it off, no one wants to go to bed.

Thanks again.

All the best,

Michael Pascarella, CHS
Insurance and Investment Solutions

From: Stefanie
Sent: Mar 9, 2016 8:36 PM
To: Jen Knez
Subject: Re: Melisa Shower Slideshow - Shower on March 20th
Hi Jen,

My sisters shower is on the 20th however I have shown a couple of close family members the slideshow and they loved it. I will be recommending your company to my sister in the even her and her fiancee decide to do a slideshow at their wedding in June. Thanks to you and your team for your hard work. You captured the beautiful memories of my grandmother wonderfully.


Sent from my iPhone

From: Crystal
Sent: Mar 9, 2016 6:36 PM
To: Jen Knez
Subject: Photo Slide show
Hi Jen,

The quality of the slideshow and the customer service was excellent.

Unfortunately, the banquet hall where we hosted the party had an outdated system. The slideshow worked, but there was no audio . I was very disappointed ... the song would have been perfect.

Thanks again for your service, I would definitely recommend it in the future.


From: A Ramlall
Sent: Mar 10, 2016 12:44 PM
To: Chris Cooper <chris@digitaltreasury.ca>
Subject: Hello
Hey Chris,

I want to thank you and Martin for transferring the videos for me. My family and I enjoyed watching all the old memories, it was a lot of fun and very emotional. You guys did a wonderful job!!


From: Cristina Greco
Sent: Mar 1, 2016 2:09 PM
To: Jen Knez
Subject: a sincere thank you
I wanted to send my sincerest thank you to everyone at Digital Treasures for the amazing video that you put

? ?together for my in-laws 50th wedding anniversary.? ?When the video first came on, the reaction of the guests was? ?priceless. My in-laws were so surprised.? Thank you so much for the everlasting memories.? ?It was such an emotional thing to see many relatives that have? ?passed away.
I'm so grateful to everyone's efforts at Digital Treasures.

? ?It truly was a moment that will never be forgotten.? ?Thank You Thank You Thank You?.?
With warmest regards,

Cristina Greco


From: Sharon Karvat-Weintraub
Sent: Feb 5, 2016 3:23 PM
To: Jen Knez
Subject: THANK YOU!
Hi Jen and Chris,

I just wanted to let you know how the big slide show reveal went yesterday at the party. Everybody LOVED it! My husband was in tears - literally tears rolling down his face. Such a beautiful presentation you guys put together for me. I am so, so grateful and appreciative. We can't stop watching it!

You guys were so patient and dedicated in such a professional way.

Endless thanks,
Sharon Karvat-Weintraub

From: Christine Fambely
Sent: Feb 24, 2016 12:49 PM
To: Chris Cooper <chris@digitaltreasury.ca>
Subject: Thank you, thank you...thank you
Afternoon Chris...

Christine Fambely here - with smiles, grins and tears...talk about being an emotional mess. I received the USB/DVD's of the old tapes. WOW...talk about a flood when I heard my late husbands voice after nearly 27 years...weird doesn't describe it. So many memories and I can now share this with the kids. SO many family members have past away too...so what a wonderful way to remember them and keep life alive.

Just wanted to thank you - via your supportive emails and staff for all that has been done.


Christine Fambely DH, B.A., M. Ed.
Dental Hygiene
Cegep John Abbott College

From: Joel Tourigny
Sent: Feb 15, 2016 5:11 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Re: Delivery Confirmation
Hey Marc,

I got the delivery, thank-you! I've watched a few of the videos and they look great so far. Thanks! One person at the hospital was asking for your name as they've got a stack of tapes too, I'll send them your way.



From: Anna Edelhofer
Sent: Dec 19, 2016 9:38 PM
To: Chris Cooper <chris@digitaltreasury.ca>
Subject: Edelhofer 8mm film conversion
I just wanted to thank you and your team for the amazing work you did in converting the many reels of 8 mm film into such a convenient and organized format, taking the time to label the original film with its corresponding digital file.
The films themselves were beautifully enhanced and surpassed my expectations.
I am looking forward to sharing them over the holidays with family members who will no doubt be surprised that I finally did something with them! Thank you for restoring and preserving so many wonderful memories.

All the best for the holiday season,
Anna Edelhofer

From: Paul Campbell
Sent: Nov 9, 2016 12:04 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Re: Photo to be Cropped
Hi Marc,
The photo looks perfect. Thank you very much for your assistance.
As I mentioned to you, we are very happy with the videos we recently had transferred to DVD and the service level provided.
Thanks again,
Paul Campbell

From: Brian Will
Sent: Nov 24, 2016 9:35 AM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Re: Question
Marc, I wanted to thank you, Chris and the Digital Treasures team for the exceptional service and the brilliant quality of the finished product. My father commented that the quality of the movies is even better than what he remembers when watching the originals 40+ years ago. I will certainly be a repeat customer for any future digital conversion services.

Brian Will

From: Joan Arruda
Sent: Nov 14, 2016 8:03 PM
To: Chris Cooper <chris@digitaltreasury.ca>
Subject: Re: Arruda 8mm
Digital Treasur?es ?has completed digital conversions for my personal life and work life, both experiences have been very positive with great service, efficient and an excellent digital product. Very pleased with the results.
Joan Arruda

From: Dennis Draper
Sent: Oct 21, 2016 10:20 AM
To: chris@digitaltreasury.ca
Subject: Audio tape for Draper
Hi Chris,

I can't believe the quality of the nearly 60-year old audio tape you folks digitized for Janet and me. There is no hiss or other distortion. You wouldn't believe the absolute delight that the new version has given the family! Hard to believe - I didn't expect this at all.
Great work. Thanks to the staff who worked on it.

The 8mm films you copied to digital for me were no less appreciated. Thanks again. There are some friends and family who have projects like this that they have been thinking about and I will definitely recommend Digital Treasures

Dennis Draper
Sent from my iPad

From: Eric W.E. Denman
Sent: Jan 4, 2016 2:16 PM
To: Jen Knez
Subject: Happy!
Jen?, ?

Not only am I happy and satisfied with the last project, I have just shipped off the remainder of my video and film archive to Digital Treasures today for conversion to .avi.

I spoke to Chris this morning to tell him it's coming. According to Canada Post, you should receive my package tomorrow.

I really look forward to seeing the final results.


Eric Denman

From: Linda Shearman
Sent: Jan 4, 2016 1:27 PM
To: Jen Knez
Subject: Feedback
Hi Jen,

T?hanks for following up.

Yes, I am very pleased with the copies and glad that it was all done in time for Christmas ( I sent a copy to my sister in Windsor.)

I spoke to Chris about a week ago as well, and I might look into getting the original 8 mm film digitized but that will be a bigger project for later in the year since there will likely be some editing required.

By the way, I found everyone at your company to be very pleasant and easy to deal with and also very professional.

Thanks again!


Sent: Jan 20, 2016 2:35 PM
To: Chris Cooper
Subject: Re: 8mm Film to Digital Transfer
hi chris...

I am very happy to tell you that my son, chris howes, had our super8 films transferred to dvd by your company on chesswood, which he picked up on Christmas eve!

our family Christmas here at my home in picton was a joyful trip down memory lane as we watched reels from 40+ years ago.

my sons are now aged 51, 49 and 40 so my grandchildren squealed w/ delight at seeing their dads as children. watching together was an emotional event for all of us, prompting warm feelings and connections that had not been discussed for years.

we were all impressed w/ the resolution and overall quality of the films...

I had dragged a cardboard box containing those yellow Kodak boxes across the country 6 or 7 times in the intervening years , sometimes leaving them in unheated storage lockers, always meaning to have them converted but never getting around to it.

in other words, I had not taken any special care to preserve them...

so it was mind-blowing to see how beautifully you restored them to their original brightKnez and resolution.

my compliments to you all and know that I have spread the word to my friends and relatives about your services.

many thanks, chris and continued success,


mary c. howes

Sent: Jan 2, 2016 12:45 PM
To: Jen Knez
Subject: Testimonial
Hi Jen,

Thanks for following up. We were extremely pleased with the work done, packaging, expediency of job and even dealing with Chris who was an absolute treasure to deal with. It's so wonderful to get quality personal service these days. Doesn't happen often enough.

I have referred you to someone who is very keen on using your services and we probably will in the future again.

Thanks again and have a great successful New Year!


From: mario diaz
Sent: Jan 2, 2016 9:20 AM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Mini DV conversion
Hi Marc,

I want to thank you so much for the incredible work you did on my Mini DV conversion. I am not professional at all in this field but it is very important to me and I am very passionate at the time of recording/editing.

Thanks again and I will see you soon with all the material I have to save?.


From: Ken Waite
Sent: Jan 17, 2016 1:14 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Re: 16mm Film in Dropbox

Good job guys. I appreciate the attention to detail, and the detailed response and actions taken.

You're the best. Very professional. I may have more to transfer later, and will highly recommend you to others.

Thank you.

Ken Waite

From: Nelson Cherry
Sent: Sep 27, 2015 5:16 PM
To: Chris Cooper
Subject: Re: Project Complete
Hi Chris,

You did a GREAT job. On Monday, Sept 29 I am sending more. There will be 21 small reels and 3 - 7 inch in cans.The format you did it in is perfect. Do the same thing again. I will send you tracking No. and more info when I have it.

Good doing stuff with your outfit, if any body around here asks about film conversion, I will definitely recommend you!

Have a great day


From: Laurie Christie
Sent: Sep 17, 2015 6:54 PM
To: Chris Cooper
Subject: Great Work
Dear Digital Treasures,

I have received and viewed the VHS transfer tapes to DVDs and USB. I am very happy with the project and appreciate your expertise and professionalism. So nice to have done busiKnez with you and I'll be in touch for further projects.

Thank you folks.


Laurie Christie

From: Valerie Spadafore
Sent: Sep 17, 2015 7:28 AM
To: Chris Cooper
Subject: Re: Project Complete and Ready to Ship
Dear Chris,

WOW…thank you soooo much. Received the pkg yesterday and sat down to watch. I realize they were not in order, and there was no sound but i thoroughly enjoyed viewing it. Great job, I will recommend you/your company to anybody that will listen. Very pleased.



From: Sarah Hall
Sent: Sep 16, 2015 5:00 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Testimonial
The David Suzuki Foundation turned 25 years old this week! The Foundation trusted Digital Treasures with 25 years' worth of irreplaceable archival video footage. Marc and team were a pleasure to work with every step of the way. Professional, trustworthy and an outstanding finished product. Expectations exceeded.

Thank you for helping to preserve and share our history.

Sarah Hall
Manager, Digital Strategy
The David Suzuki Foundation

From: Crook, Tracie
Sent: Sep 14, 2015 12:25 AM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: RE: Testimonial
Hi Marc,

Your team has always been client focused and turned our projects around extremely quickly and came up with creative ways of completing the work to ensure outstanding quality. A true pleasure to work with.



From: Joe and Susan
Sent: Sep 10, 2015 9:45 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: RE: 8mm Film File
Dear Marc,

Thank you so much for sending us the link to the video. The DVD looks great and a much better quality than when we had the 8mm movie transferred onto DVD using another a company in the States (when we lived there).

Blessings to you.


From: Deanne Ethier
Sent: Sep 1, 2015 10:24 AM
To: Chris Cooper
Subject: RE: Project Shipment Details
Good morning Chris,

I cannot say enough positive things about our entire experience with Digital Treasures, from the first phone call to the very last thank you for our busiKnez. We recently undertook a monumental project of compiling some 70 years of family memories into a movie. Part of this task required that all of our 8 & 16 mm films and VHS tapes be converted to digital format, with next to no time to complete it all. Digital Treasures listened carefully to our requirements, made time on their busy schedules to complete this incredibly rush jobs, and pulled it off with flying colours!

It is very apparent, by their superior customer service, state of the art technology and excellent value for the work they do, that this organization takes their work very seriously and leaves you with no doubt that your treasured family memories, or any other material they work with, is in very good hands. Thank you again to Chris and his entire team of professionals.

Yours truly,
Deanne Ethier-Belisle
Metcalfe Realty Company Limited
210-130 Albert Street | Ottawa Ontario K1P 5G4

From: Roger Christian
Sent: Aug 8, 2015 2:31 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Testimonial
Dear Marc,

Your team did an excellent job of scanning my old photos from the Star Wars set as well as creating beautiful BluRay's of my long lost film 'Black Angel'. These have now been shown at various film festivals around the world with copies being presented to both the President of Hungary and the Prime Minister of Malaysia. Suffice it to say job very well done and I look forward to continuing to work with your team on projects both personal and professional in nature.

Very Best,


Roger Christian
Director, Producer, Screenwriter
Academy Award® Winner & Nominee

Roger Christian
Imdb: Roger Christian

From: aaron@chrishadfield.ca
Sent: Aug 7, 2015 10:12 AM
To: Chris Cooper
Subject: RE: Digital Treasury Group
Hi Chris,

Working with Digital Treasures was a great experience from start to finish. Our company needed to get some digital conversion work done quickly and at high quality and DT delivered on both accounts. They made the whole process simple and stress-free and provided us with a great quality product. We're already planning to do repeat busiKnez converting our old video archive and I would highly recommend their services to others.


Aaron Murphy | Brand Manager | Chris Hadfield Inc.
T: 416.523.4784 | www.chrishadfield.ca

From: Gary Bowers
Sent: Aug 6, 2015 12:00 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Comments re transfer project.
Hi Marc,

Dian and I have had an opportunity to go through all of the files that you converted from VHS and VHS-C tapes to digital files for us.

We are completely happy with the results and now authorize you to destroy the originals as discussed. Please feel free to keep and use the camcorder that we provided as you see fit.

Thank you for the professional way in which this project was handled.

We can now enjoy these memories again and again.


Dian & Gary Bowers

From: Russell J. Torlage
Sent: Aug 3, 2015 2:01 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: RE: Testimonial
Hi Marc,

We had a project where we were taking all of our audio and video footage and digitizing it - from VHS to CD to DVD to Audiocassette to MiniDV and DVCam. Digital Treasures did a fantastic job of digitizing it all. Not only that ... once it was digitized we were able to easily get them to edit the footage into digital files that we can readily use in our videos. Awesome job. Highly recommend. Great service. Very knowledgeable. They made our project easy. A big thanks to Marc and Dave!

Thanks so much,

Russ and Lesley

From: Heather
Sent: Aug 11, 2015 3:25 PM
To: Chris Cooper
Subject: Re: Project Received
Hi Chris,

On behalf of the 2015 Norwich Canada Day Committee in Norwich, ON we would like to thank Chris Cooper from Digital Treasury Group Inc. for going above and beyond to accommodate our short-time frame to transfer movies from a VHS tape onto a DVD and media disc then return the items to us before our July 1st Celebrations. Even when we encountered delivery problems at our end, Chris was very supportive and accommodating to provide assistance to rectify the situation. As a result, we received the items in time and had a very successful event showing our old movies. Thank you Chris!


Heather A. Rennalls
Norwich Canada Day Committee Member

From: Randall Freeman
Sent: Jul 28, 2015 3:10 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: RE: Testimonial
As TVO's Media Coordinator, I was tasked with transferring about 85 old analog audio cassettes of interviews with prominent Ontario political figures for a research project. Many of the cassettes were over 25 years old, and Digital Treasury did an outstanding job converting these recordings to digital files with excellent quality, and met all the delivery deadlines without issues. I would not hesitate to use Digital Treasury again for any similar needs in future.

Let me know if this works for you, or if you need something shorter.


Randall Freeman
Media Coordinator -Enterprise Media Management (EMMa)

From: Christine Renaud
Sent: Jul 22, 2015 9:17 PM
To: Jen Knez
Subject: Re: Project Follow Up
Hi Jen. Thanks for the follow-up note, which is again indicative of the professional and friendly service I received from you and everyone at your company. The product quality is great too! My Mother was completely overwhelmed (in a good way) and we had a ton of fun -- three generations of the family watching together. My daughter was there and I believe she never would have seen Dad's slides of him and Mom at her very age if I had not done this conversion. So, I am sincere in saying that I would be delighted to give you an endorsement. I had mentioned "Homestars" to you when I was with you. Check it out and let me know if and where you would like me to sing your praises.

Thanks again. Cheers!


Sent from my iPad

From: Robert Keziere
Sent: Jul 14, 2015 5:28 PM
To: Chris Cooper
Subject: Thank you....!
Chris & Marc,

I have this afternoon received the return of my film and your digital scans. A quick look and I'm thrilled! Thank you so much for the clearly considered attention to my requests.

In due course you may hear from my brilliant cousin Russell based in Cambridge MA. His late father has an archive of 16mm film and stills that I am suggesting Treasures could help secure. So please watch out for something from a RUSSELL from Cambridge.

I'm also recommending you to friends at the Vancouver Art Gallery Imaging Department. More to come, with again sincere thanks for this.


From: Peter Southam
Sent: Jul 13, 2015 7:11 AM
To: Martin Asiu
Subject: 8mm Film Project
Hey, Martin -- Just wanted to let you guys know that you did a fabulous and well organized job converting my 75-year-old 8mm movie film to DVD! And since it is now in digital format, I'll be able to add, via my computer, some background music, sound effects, and personal titles to produce our own family DVD of these historical (and hysterical)movies. I should add that it was great fun to see my family, including myself, and "how we were" as kids! If we find any more old reels "in the attic", we'll certainly bring them in for conversion.



From: Artur
Sent: Jun 6, 2015 1:24 AM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Re: Dropbox Link
Hi Marc. You did a great job with the scan. The quality is fantastic, and I'm grateful.

Take care.


From: Sales Department
Sent: Jun 23, 2015 5:54 PM
To: Chris Cooper
Subject: Long overdue Thank you

I would like to thank you and the staff at Digital Treasury Group.

You were most understanding regarding the mix-up on the Beta tapes we had digitized and were able to quickly find a solution to our needs.

You made it convenient and saved us valuable travel time.

Your professionalism is very much appreciated.

Continue the good work.

Joel Meyers - President

Manufactured by:

L4B 1K5
Toll Free 1-888-599-3539

From: Meehan, Maria (St Timothy)
Sent: Jun 10, 2015 6:07 PM
To: Chris Cooper
Subject: St. Timothy School - Testimonial
Hello Chris,

You guys did a fantastic job of digitizing our elementary school's vinyl record albums that were recorded in the 1970's. At our 50th Anniversary Open House event there was a spontaneous gathering of the members of the choir and our much loved choir director. When our DJ played the digitized recordings, the voices of our childhood days rang through the gym as clearly as they day they were recorded. The three part harmony was accompanied by the more seasoned voices of the alumni who sang along. The opportunity to relive our fond memories of the choir was priceless and unforgettable! Cheers, tears, applause and hugs were shared all round! Many thanks! Maria Meehan, Principal, St. Timothy School Maria

Maria Meehan
St. Timothy School
25 Rochelle Cresent
Willowdale, Ontario
M2J 1Y3

From: Michael Tkach
Sent: May 5, 2015 1:11 PM
To: Digital Treasures
Subject: Facebook Testimonial
From my very first phone inquiry to finally receiving the finished product (which took no time at all) my experience was an excellent one. Very helpful, approachable and professional, not to mention technically proficient.

Thank you Digital Treasures!

From: Sherry Boston
Sent: May 5, 2015 7:32 AM
To: Chris Cooper
Subject: Thank you!!
AWESOME product , format and love the thank you card ! WOW factor!!

Sometimes you can't see the value in doing it, but after watching some stupid little videos , you get a grand and vivid view of great big memories!!

Exceptional service from start to finish!

Thank you Sherry and Bill Boston

From: Larissa Covato
Sent: May 13, 2015 4:26 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Thank you :)
Hi, Marc.

Thank you so much to you, Chris, and your team for the video transfers of my old family films.

I'm just sitting here, blurry-eyed, binge-watching them.

I'm going to show some of them to my dad next time I see him. Thanks again and I look forward to seeing you on May 19 !


From: Evangelina Coleman
Sent: May 11, 2015 2:10 PM
To: Chris Cooper
Subject: Thank you!
Hi Marc,

I just wanted to touch base and say thank you for your outstanding work with the scans and your service, everyone on your team was so nice and helpful!

We've definitely been spreading the word about you guys. : )
The scans look awesome on the final product. We have just officially launched, so if you like, you can visit our website to see the final product.

We hope to work with you again,

Thank you!

Jamahl + Evangelina Coleman

From: Witold Dreger
Sent: Apr 24, 2015 10:28 PM
To: Chris Cooper
Subject: My experience at Digital Treasures
I was truly impressed with the excellent services that Digital Treasures provided to me recently (April 2015).

These days hardly anyone touches ancient 8mm films, but they converted it beautifully into a playable DVD and a digital file. They did the same with a home movie on a VHS tape. They also re-formatted 4 NTSC home movies into a particular brand of PAL. I have to confess I was not an easy customer - I've changed my order a couple times, but they took it with a smile.

My thanks to Chris for his unfailing patience and courtesy and, last but not least, for sending the final part of my order by courier, saving me a long trip to the store.


From: Karen Pilon
Sent: Apr 24, 2015 12:59 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Film transfer to memory stick
Dear Marc, Jen & Staff at Digital Treasures,

I'm sorry it has taken me such a long time to let you know how very happy my entire family was with the service you provided.

The film transfers of our parents wedding to the memory sticks and dvd was fantastic. Now easily enjoyed by all. Your patience and professional manner made this whole process virtually painless.

I highly recommend your service to anyone wishing to place their Family history in your most capable hands.

Sincerest best regards and again many thanks,

Karen Pilon and family

From: Ron B
Sent: Apr 2, 2015 9:58 AM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: testimonial
Hi Marc,

Thank you for converting my 40 year old slides and movie reels. I appreciate the professional service I received thus far from you and your staff. All questions were answered with patience, product was delivered on time, and everyone was super friendly.

I will recommend you to others in the future.

All the best and take care,


From: Shelly Arsenault
Sent: Apr 10, 2015 12:00 AM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Awesome Job!
Hi Marc,

I just wanted to pass on my kudos to you and your team of digital conversion wizards. I really wasn't sure that my beat up, 25 year old, VHS tape was going to play, let alone be copied into a digital work of art. A big thank you to both yourself & Jen for being so great to work with! I am giving a copy of the digital file to a friend for her birthday (which is tomorrow), so thanks again for going above and beyond to get my file back earlier than expected. These old home movies look awesome, I'm so happy with the finished product. Should anybody I know need your services, I will be more than happy to recommend you guys - Great Job!


From: Marie Wiese
Sent: Apr 1, 2015 1:40 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: RE: Thank you/ Slides to Digital

It was great meeting you. I can't thank you enough for doing this. You have made my day. It's been over 40 years since anyone was able to see the photos of my grandparents 25th wedding anniversary. I am happy to leave a testimonial somewhere or tell others how great the work is that you do.

I look forward to our next conversation. Call me when you think it's time to talk about next steps.

All the best and thank you so very much.


Marie Wiese
President & Founder

From: Nadia Inayeh
Sent: Mar 26, 2015 11:07 AM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Re: Follow Up
Hi Marc,

I'm sure you were quite busy and I appreciate you getting in touch. Based on our last conversation, I am inclined to leave the files "as is" and thank you for a job well done.

Your professionalism and expertise are beyond compare and I assure you I will continue to recommend your services to family and friends as well as hopefully bringing in more tapes my self.

I wish you continued success and a wonderful 2015!

Warm regards,


From: Ryan Ducharme
Sent: Mar 1, 2015 11:15 AM
To: Jen Knez
Subject: Re: Project Completed and Ready for Shipment
Hi Jen,

Thanks for another great job, you guys are the best ! I have recommended you guys to all my family and friends. Professional service at a fair price; hard to come by these days !


Sent from my iPhone 6 Plus

From: Georgina Muscat
Sent: Feb 20, 2015 3:41 PM
To: Jen Knez
Subject: Re: Order
Hello Jen,

We had a wonderful celebration! Thank you again for our beautiful video and for giving us a lovely keepsake for our children and grandchildren. Your creativity captured our wishes. Our guests loved it; I passed on your name to them.

Would I come to you in the future - in a heartbeat! In fact we have some old 8mm & other things that I plan to have out on a DVD.

Jen we are extremely satisfied with the finished product and great (professional) service.

Take care,


Sent from my iPad

From: Janet Mills
Sent: Feb 19, 2015 3:52 PM
To: Jen Knez
Subject: RE: Film Conversion Project Tracking
Hi Jen:

I have now watched the DVD both on my computer and on the big TV screen. The computer is better. I am really pleased with the quality. But the photographers certainly needed more experience!!

I am amazed that some reels were so much better colour than others after all these years. The difference was significant.

I had messed up the sequence of the reels because they weren't originally labelled properly, which made for interesting viewing! I really think I couldn't have asked for anything better, after all these reels were in a box and stuck in a cupboard or a drawer for 45 years, with no thought to humidity or anything else. I am happy with them. My daughter will be amazed when I give her copy.

Thanks again for your service,


From: Ashley Harris
Sent: Dec 24, 2015 8:41 PM
To: Chris Cooper
Subject: Testimonial
Here is my review:

All I can say is wow! What an awesome company to deal with. We had over 23 video reels that had been just sitting in a box. We knew we had to get something done to preserve the memories on them. I contacted the company and Chris Cooper called me personally within a day or so and we got the ball rolling. We shipped the reels to the company a few weeks before Christmas and Chris stayed in touch via email to let us know how the process was going. We were given an estimate on the cost before anything was done. Our items were shipped back to us super quick and I was amazed how well they were able to preserve the memories. This will definitely make someone's Christmas a happy one. Some of the reels sent were from the early 70's. I can not be happier with the finished product.

This company is very professional and I would recommend them to anyone.

Ashley Harris
Nova Scotia
Sent from my iPhone

From: Tim Carlson & Joanne Lund
Sent: Dec 19, 2015 11:35 PM
To: Chris Cooper
Subject: Re: Project Shipment Tracking
Chris, we really want to thank you all for the excellent, professional service. Our tapes, DVD's and hard drive arrived perfectly early yesterday. We opened them up soon after and spent a most emotional day experiencing countless memories we had made 20 years ago. The quality of the transfer is impressive. I will write a review if I can find the site, and I will recommend your service to anyone I find. Thank you so much for taking on what I had found to be such a daunting and monumental task, one that I would probably never get to. Have a great Christmas, Tim.

This is Joanne here. Yesterday we had a family lunch, and I put on the CD's just as background visuals with no sound, just for fun. Well, we couldn't stop watching, and ended up sitting by the TV watching for much of our lunch time!. Then last night Tim took out the hard drive, and him and I watched til 1:30 am!!!! Couldn't take our eyes off the images. Our daughter just turned 20 on the Dec.16, so it was so incredibly wonderful to see her first food, first jolly jumper experience, first time rolled over. All these memories are vaguely in our heads, but watching was kleenex-necessary for both of us. Thank you soooo much for the incredible memories you've restored for our family. Christmas kisses and hugs to you all.

Joanne Lund

From: Peter Turk
Sent: Dec 19, 2015 7:27 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: converting 8mm film
You may recall me: you converted a big box of 8mm film for me.

Yesterday I reviewed all the files again, just to make sure everything was all good, just before discarding the physical film. Everything was super. Thank you so much for the great job you guys did.



From: Mark Weisbarth
Sent: Dec 19, 2015 7:07 PM
To: Marc Knez
Subject: Well done!

I am just heading off to the sunny south, but before I did, I wanted to drop you a short note to thank you for the terrific job(s) you did for me. The help your team gave me editing my video was fantastic and I could not have been happier with the final product. As well, now all of our old home movies and home videos are digitally preserved for us, and are a real treasure for the entire family.

Thanks again for the great job, and happy holidays.

Mark Weisbarth

From: Rita Novakowski
Sent: Nov 6, 2015 9:22 AM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Thank you!
Hi, Marc,

I just want to thank you and your team for the wonderful results you achieved with my 45 year old audio tape. It actually sounds like it was recorded yesterday.

I will recommend your services to my friends and family.

All the best,


From: Eva D
Sent: Oct 2, 2015 2:48 AM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: FW: MP3
Hi Chris and Marc... hope you're both doing well!

Chris, thanks for your email yesterday ...glad you heard my on air mention about the company ...unfortunately in my haste, I didn't give out your email or location like I was hoping to (sorry)

Regardless though... even after that small mention and our receptionist got several calls inquiring about your service.

Looking forward to seeing you at the Zoomer show...
Again thanks

Eva D
Host - The Happy Gang Morning Show
The New AM740 Zoomer Radio

From: Guy Johnstone
Sent: Jan 9, 2015 1:56 PM
To: Jen Knez
Subject: thanks
Hello Jen

We appreciated the return of our "treasures" and the professionalism with which you and the Toronto folks showed dealing with us. I have already advised my brother in Barrie of your company.


Guy Johnstone

From: Gerry Bortolussi
Sent: Jan 7, 2015 1:50 PM
To: Marc Knez, Jen Knez
Subject: Contact Information
Marc and Jennifer,

Many thanks for your guidance and technical support in converting my 'family treasures' to the digital world. The quality of the work and your customer service has been terrific. I look forward to continuing to work with you on my projects in the new year.


From: P.A. Kanabe
Sent: Jan 5, 2015 10:24 PM
To: Marc Knez
Subject: Re: Video files in MPEG4 (Dropbox)
Hi Marc,

Thank you! We were able to download the files without any problems.

We are very pleased with your company's excellent service and look forward to having you convert some of our old family slides as well in the near future.

All the best,
Peter Kanabe

From: Ron S
Sent: Jan 21, 2015 5:23 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Re: Video to Digital Project
Hi Mark,

Thank you so much for the advice that you offered over the phone. I appreciated you quick response and the time you spent offering solutions. Thanks again for being so decent by offering further contacts. We live our lives while capturing images for ourselves and our descendants. It's good to hear from someone who is passionate about helping to preserve our memories or keeping alive the moments in the lives of our ancestors.

Thanks again,


From: Ryan Ducharme
Sent: Jan 16, 2015 10:12 PM
To: Jen Knez
Subject: Re: Project Completed and Ready for Shipment

I received the package today and I had about 5 minutes to quickly look at stuff and it brought tears to my eyes... I've never ever seen the reels before today or the slides and I saw video of my grandmother from the 50's and as well as my grandfather who I never met (he died in 69)

Thank you so so much! You guys did a professional job and took the care needed to do the job right and at a fair price.

I'll let you guys know how the dinner/slideshow goes with my grandmother when that happens in the near future.

Thanks so much,


Sent from my iPhone 6 Plus

From: Gilbert Prado
Sent: Jan 16, 2015 10:07 PM
To: Marc Knez <marc@digitaltreasury.ca>
Subject: Re: Payment Confirmation
Hi Marc & Jen,

Thank you so much. I received the video package in order. We thought we lost this betamax tape and now for the first time my grown up children will see this. What a surprise! Again thank you so much and may God bless your busiKnez.



From: PR Larose
Sent: Jan 11, 2015 4:02 PM
To: Jen Knez
Subject: Order #18279 - Fully Satisfactory
Hi Marc & Jen,

I finally found the time to sit down and review the completed project. I am pleased to confirm that the audio and visual tracks were captured and transferred completely and consistent with the original quality including a couple I had forgotten. I am fully satisfied with the results. Although I'm faced with task of clipping, tagging and trimming the files, which will keep me occupied for a while, at least it's a manageable task thanks to your efforts.

I chose Digital Treasures for my project for a number of reasons, including:

Web page included verifiable company name, address and phone numbers
Google street view showed a real store front, not Mom and Dad's basement in the suburbs
location was in Canada, avoiding Customs hassles
Response to my enquiry was prompt with complete information
Quote confirmed that the price was per actual hour transferred, some sites quote per tape
One of the few services that offered digital file formats as well as transfer to DVD
I got your busiKnez cards and have recommended your service to a couple of people with similar collections of mini-DVs and no way to play them. Hopefully you will hear from them in the near future.

All the best for a successful New Year,

Paul R. Larose

New Westminster, BC

From: K S
Sent: Sep 4, 2014 10:07 AM
To: Feedback
Subject: Feedback
Hello Marc

Sorry for not getting back sooner but I had not received the film back. My sister dropped it off on the weekend to me and have been looking it over.

You and your crew have done a great job on the films. I am pleased with the results and will be recommending you to my friends. In reviewing the video it's apparent you have cleaned and transferred it very well. The files are something I am able to work with for editing as my winter project. It is my hope that the memories will be enjoyed by many family generations for decades to come.

Thank you to you and your team on a job well done.


From: J. J.
Sent: Sep 28, 2014 2:20 PM
To: Marc
Subject: Follow Up
Hi Marc,

Just wanted to say a quick thank you. We have viewed all the tapes you converted for us and the quality came out superb.

If you have any new customers that need a reference would be happy to provide anytime (not that you need it!). We have my mom's 70th birthday celebration this week-end, and she will be viewing some footage that she has not seen in over 15 years. It will be worth every penny.

Also wanted to mention that everyone we dealt with in your shop was so friendly and accommodating. The fact that you took my daughter's camera and extracted her precious photos just like that was awesome as well, she is so grateful as we thought the pics would be lost.

Wish you the best of luck and we'll be back in the future when we have some more funds to convert the rest.

Thank you.


From: Chris Pristas
Sent: Sep 17, 2014 4:39 PM
To: Marc
Subject: Feedback from Chris Pristas
Thank you so much for doing the incredible transfer of all of our home movies. We are thrilled!

I was most concerned as some of the format you transferred over for us was in Beta format. Knowing that this type of video is rare, I was most concerned that it couldn't be done, and you saved the day, and produced top quality conversion and brought back so many long forgotten footage.

Especially now that both my parents have passed, and now with the loss of my only sibling this past February the conversion was that much more crucial for my nephews and my own children. You totally came through.

Special thanks to Marc for the safe pickup and delivery of our many tapes, for the professional and courteous care, time and understanding, as I worked through the recent bereavement and our move from Toronto to Mississauga, all at the same time. It was most comforting and the end product most joyful. Finally, this past weekend was the surprise 80th birthday party for my children's paternal Grandmother. That side of the family was overjoyed to view the wide variety of memories from over the years, and there were many tears of happiKnez at seeing the cherished memories.

Thank you both, for the excellent, professional and care.

Highly recommend!!!

Warmest regards,

Chris Pristas
Mississauga, Ontario

From: Chandra, Ramona
Sent: Jul 3, 2014 8:34 AM
To: Jen Knez
Subject: RE: DT Update
Hi Jen,

I sincerely apologize for the delay in getting back to you! The quality of the DVD's were great. In addition I do appreciate that when dealing with you and Mark, you never made it feel as though we were just another conversion, but a person. I have referred a coworker to your company, hopefully she contacts you!

Thanks again for the follow up.

Ramona Chandra, Senior Advisor, Employee Relations
Greater Toronto Airports Authority | People & Culture

From: Alex
Sent: Jul 11, 2014 11:08 AM
To: Jen Knez
Subject: Re: DT Update
Dear Jen and Marc,

I cannot THANK YOU enough! These are priceless, and I hadn't seen them for years. You could have charged ten times the amount and I would have been happy.

Thank you, thank you, thank you,

Alex Newman
Writer, Editor, Researcher

From: Christena Jean Martin
Sent: Jul 1, 2014 11:29 AM
To: Jen Knez
Subject: Feedback
Hi Jen

I received everything back in super condition. I have mailed the check.

Wonderful job, great packaging too. Thank you for the card and the busiKnez cards

I would highly recommend your services anytime, I am thoroughly pleased.

thank you so very much

Tena Martin
Associated Tube Industries

From: Facebook
Sent: Jun 23, 2014 4:46 PM
To: Jen Knez
Subject: [Digital Treasures] New message from Kristin Mant

I was thrilled with the results of the VHS to DVD conversion of some very old family videos. Not only was I provided with a DVD copy, but I was also given the files on a USB key so that they could easily be shared with the other members of my family. With 4 VHS tapes to convert over, I was surprised at the quick turnaround time (less than 7 days) and the really great quality of work. Jen was a pleasure to deal with and wonderful at explaining the process to someone who really has no clue about all things technology related! The entire experience was amazing and I have already recommended Digital Treasures to others. Thank you again!

~Kristin Mant

From: Kristin Mant
Sent: Jun 23, 2014 1:06 PM
To: Marc
Subject: Testimonial
Jen, I just wanted to take a few minutes to write that testimonial you had requested. Not sure how to post it to your page, so I'm sending it this way instead, for you to post. I was thrilled with the results of the VHS to DVD conversion of some very old family videos. Not only was I provided with a DVD copy, but I was also given the files on a USB key so that they could easily be shared with the other members of my family. With 4 VHS tapes to convert over, I was surpised at the quick turn around time (less than 7 days) and the really great quality of work. Jen was a pleasure to deal with and wonderful at explaining the process to someone who really has no clue about all things technology related! The entire experience was amazing and I have already recommended Digital Treasures to others.

Thank you again!

~Kristin Mant

From: Mariyah C
Sent: Jun 20, 2014 9:18 AM
To: Jen Knez
Subject: RE: DT Follow Up
Hi Jen,

Hope things are fine on your end.

I found the service at DT absolutely wonderful! Though, it was a short notice to get the conversion done in time but you guys made it possible for me. Not only that, you made sure I had the at least the soft copy of final product with me for the event, which I felt was very relieving.

Since I was away for my holidays, you accommodated my need of to have pick up my HDD upon my return. I didn't feel under pressure. Though I made my payment good three weeks later than my order received date, you didn't make me feel as if I was a delinquent client :)

Should there be a need to use your service again, I would not hesitate to contact you or to refer DT to my friends/ family for their digital conversion needs.

As promised, i'm sending some shots from my trip. (a mix of Ireland, UK, Belgium, Amsterdam)

Have a great summer!



From: Dara Gellman
Sent: Jun 11, 2014 7:14 PM
To: Jen Knez
Subject: Re: DT Follow Up
Hi Jen,

the photos were great! I was happy with all aspects of your service and I wouldn't hesitate to recommend you !

Thanks again


From: Edwin Rodriguez
Sent: May 27, 2014 11:33 PM
To: Jen Knez
Subject: Re: DT Update
Hi Jen -

Great to hear from you! Yes, the grad film brought my friend to tears. It was a very touching gift made possible by you, and definitely very happy. The movie transfer also looked great - we haven't had time to watch all of it but again it would not be possible without your help. Thanks so much!

Sent from my iPad

From: Miranda Marcinkoski
Sent: May 26, 2014 12:30 PM
To: Jen Knez
Subject: RE: DT Follow Up
Thank you Jen,

Everything we received is exactly as requested. Much thanks for all your hard work getting everything together for us in such a timely manner!

Miranda Marcinkoski
Aggregated BusiKnez Services Administrative Coordinator

From: Chuck Hurich
Sent: Apr 30, 2014 6:59 PM
To: Jen Knez
Subject: Feedback
Hi Jen,

I have been meaning to write back to you.

We are extremely pleased with the results of your scanning, corrections and personal service. Definitely exceeds expectations! Thanks much for your attention to the details. We will be in Toronto in the latter half of June and have already selected another group of slides to bring along. I'll email you about that when time gets a bit closer.

All the best,

Chuck Hurich

From: Sharon Deemer
Sent: Apr 30, 2014 8:21 AM
To: Jen Knez
Subject: Feedback
Dear Jen,

We are delighted with the quality of the scanned slides you did for us. I looked closely at a few that I would like to print and was happy to see that they would stand up to enlargement. The resolution, color, and cleanup was all well done. We have now gone through our own more recent slides with the intention of bringing them to you later this summer and are relieved to know that we will have these images preserved for the future.

Thanks again for a job well done,


From: Robert Culbert
Sent: Apr 29, 2014 1:59 PM
To: Jen Knez
Subject: Re: DT Update
A thoroughly pleasant experience throughout. I copied it into my computer, then sent it on to my cousin in Ottawa, the official genealogist and family historian. She had never met my father, but became a big fan after reading a lot of his poetry. Seeing her own brother doing the TV interview was a big bonus.



From: Ferreira, Stephanie
Sent: Apr 29, 2014 1:15 PM
To: Jen Knez
Subject: Feedback
Hi Jen,

Thanks for the follow up email, I managed to view the video briefly, I haven't shown it to my team as yet because we have been extremely busy here and haven't gotten everyone together to view, from what I saw the quality was as best as it could be given the age of the reel. The sound was excellent - you and Marc did a great job; so thanks again. The service we received was very fast and professional, turnaround time was very good and I am pleased with the outcome.


From: Nagham O
Sent: Apr 24, 2014 5:22 PM
To: Jen Knez
Subject: Re: Betamax Tapes Transfer
Dear Jen,

I am writing to thank you for transferring the Betamax Tapes. I couldn't transfer them here in Egypt. So I was glad when Tess told me that they were transferred. It made me so happy to know that there are 11 hours of my mother's show when she was a TV presenter, more than 30 years ago. I appreciate it so much. Thank you so much for your help.

Kind regards,


From: Gabrielle I
Sent: Apr 14, 2014 11:13 PM
To: Marc Knez
Subject: Feedback
Marc and Jen,

You have revived so many memories for us-- getting to share some this evening with our 31 yr old son and his girlfriend was spectacular.

Thank you for making this possible. It's been nice to meet you both.

More again one of these days.

All the very best to you and your family,


From: Ian Sutherland
Sent: Mar 23, 2014 10:06 AM
To: Jen Knez
Subject: RE: DT Follow Up
Hi Jen,

Thank-you for your good wishes and the amazing job you did in transferring that tape for us.

We had a party with the whole family to unveil it and everyone loved it.

We will be sure to use your services again when we have something to be transferred. We were very pleased with everything you did for us.

All the best,

Ian & Carol

From: Giancarlo D'Uva
Sent: Feb 2, 2014 10:06 AM
To: Jen and Marc
Subject: Re: Digital Treasures Update
Just wanted to say thanks again for all of your help in creating these lasting memories for our family. My father was speechless tonight when he saw what you guys had done for him...the tears said it all!

We are extremely happy to have chosen you and will surely be recommending your services to friends and family members in need of something similar.


Giancarlo and Stephanie D'Uva

From: Robert Lack
Sent: Dec 4, 2014 12:51 PM
To: Marc Knez
Subject: Re: Reel#9
Hi Marc,

Got everything and all looks good.

Many thanks for scrambling to make everything right.

Very impressed with the quality and the service, and will definitely be recommending you to others.



From: Phil Ferguson
Sent: Dec 23, 2014 2:36 PM
To: Jen Knez
Subject: RE: Film Conversion Completed
Hello Jen,

My parcel just arrived!

Thanks again to you and Marc for such a wonderful customer service experience!! you guys are awesome!

Thanks again!


From: Norm Bridges
Sent: Dec 10, 2014 5:27 PM
To: Marc Knez
Subject: Re: my order
Hi marc,

In Barbados - sunny 80 degrees - sitting with rum & sprite in hand.

Just want to thank you both for the “ excellent job you did on the Cd's

Have downloaded the flash drive onto my laptop.

Trust you enjoyed the bottle ………

Cheers - Norm Bridges

From: Ken A Langdon
Sent: Dec 10, 2014 11:22 AM
To: Marc Knez Slides & Movies & Photos
Subject: Family History Project
Hi Marc,

Well I have given the slides and movies a preliminary run-through. You did a superb job! Way better than anything I could have done with my "home equipment".

The colours are wonderful, like new! There is not a mark on any of the reproductions. The movies are way better than I expected, remembering, as I do, the frailties of the original medium.

We are delighted!

When I look at the quantity of what you produced, I realize, again, that I would never have got through it all. So I have the family history restored and preserved and accessible to all.

You provide a wonderful service, worth every penny!

Please accept our sincere thanks for a job beautifully done, just as you promised.

Ken & Lynda

From: Michelle Collier
Sent: Dec 1, 2014 2:32 PM
To: Marc Knez
Subject: Project Update
Hi Marc,

Just wanted to say thank you.

They did a great job on the transfers - managed to follow all of my odd timing notes!



From: Stephen Ferguson
Sent: Nov 30, 2014 8:09 PM
To: Jen Knez
Subject: Re: Film to Digital Conversion - READY!
Hi Jen,

Thank you for reprocessing my film. The work that Alex did was great. All my concerns with the transfer were fixed and the transfer came back cleaner than I expected.

I was very happy with the customer service that I received and I hope to use your services again in the future.

Have a happy holiday.


Stephen Ferguson

Sent: Nov 18, 2014 1:59 PM
To: Jen Knez
Subject: Re: memory stick received

I had several hundred old slides my parents had taken and many were in bad shape, but I wanted to preserve what I could of the past. There are several companies in Toronto that do this kind of work, but a word of advice: (1) stay away from the cheapos because they really have no interest in what you say to them, they are just going to mass-produce your slides without even looking at them; (2) don't put up with the hassles and restrictions that some "quality" places impose on you. Best choice I made: Digital Treasures. From my first email I received a friendly, encouraging response, and Jen was extremely helpful in explaining what they would do when I took the slides out to their office. I was worried that the oldest slides (the 127s with thin frames, almost all badly warped) would be impossible to scan. Well, not only were they scanned perfectly but the extra work in cropping them to get them into jpeg format was done with great sensitivity. They found the best part of the photo and sacrificed only the peripheral parts. You can't go wrong with this company.

Daniel Caldwell

From: Gus Skarlatakis
Sent: Oct 8, 2014 4:53 AM
To: Marc
Subject: testimonial/thanks

Your staff did an excellent job with the scanning and touching up of the old surveys and blueprints I brought to you for conversion. The digital files you conveniently emailed me were sharper than the originals and my two separate clients were quite impressed with the results.

Going forward, you will be my exclusive source for such delicate and timely requests. Leaving that important work in your capable hands was a rewarding experience and I will be sure to refer many of my colleagues over to you. Seems like you've got a winning and much-needed busiKnez model - see you around!

Best wishes,

Gus Skarlatakis
Sales Representative
Sutton Group Realty Systems

From: Brahm Hauer
Sent: Oct 29, 2014 9:36 AM
To: Marc
Subject: A Great Company!!!
I feel the need to share my experience with Digital Treasures, Marc Knez, and Alex who I believe is a Senior tech with the company because the way these people do busiKnez in todays times is truly extraordinary!

My experience started with a phone call searching out the best company and value to transfer my children's home movies on VHS to DVD. My first contact by phone was with Marc who explained there process,reviewed there costing and left me feeling quite confident that they were the right company to do a test with. So I decided I would do a test and see there performance. I took them 3 VHS tapes for transfer.

The discs were ready promptly in a couple of days as promised. When I got the discs home ,very excited I put the first disc in my DVD player. Unfortunately the only thing that came up on my screen was a message that said cannot read disc which left me feeling disappointed! I called Marc to advise him what was happening and feel this is really where (in my head anyway) this company began to shine.
Marc, who sounded as disappointed as I was,made it clear that if they could not fix the problem he would immediately refund my money but asked me to give him 10 minutes to do some research and said he would get back to me.

He got back to me in 10 minutes as promised,explained that all DVD players are not totally up to date with the latest technology and said that he would immediately burn a new set using different technology and have them couriered to my home. I was quite impressed with that, but moments after finishing that phone call I received another call from his Head Tech Alex.
Alex asked me for the Make and Model of my DVD player,immediately researched the machine, only to learn that this particular machine has problems with Discs that are burned after the fact. He also learned that there is a download for the machine.

Unfortunately after making immediate arrangements to get my machine,do the download and play the discs they still did not work in my machine,however Alex was not prepared to give up. He then immediately burned a new disc (at a slightly different speed) and the discs worked perfectly. So of course on the spot he burned the other two discs and obviously I was a very happy customer.
These two gentleman dealt with this situation as if they were trying to fix there own personal situation!!!!

The point of this story:
Well in todays times it is always nice to get your finished product, and to say the least in this case the finished product is impressive, but for me this experience was all about how they dealt with my problem and there sevice. As a consumer in today's times it is very rare that a company takes care of you the way Marc and Alex at Digital Treasures took care of me!

My hats off to you guys!
I feel as a company, your service.....A true Anomaly!!!
Needless to say I will be bringing you the rest of my material for transfer and would Highly recommend this company to anyone who has films or tapes for transfer!!

Keep up the great work!!!

Brahm Hauer

From: Jennifer Hess
Sent: Oct 24, 2014 6:07 PM
To: Jen Knez
Subject: RE: Audio to Digital
Hello Jen,

I just wanted to let you know I received the CD. Thank you very much. The quality is excellent. The recording did include a small clip of my grandfather's voice which was wonderful to hear. We have many more tapes in the family so I am going to compile them and get in touch with you regarding more conversions.

Thanks again for everything!


From: Dakine Home Builders Inc
Sent: Oct 19, 2014 8:49 PM
To: Marc
Subject: Home Videos
Hi Jen & Marc,

I wanted to say thank you for taking such care with our videos. They have arrived, all is well and we are sitting down tonight to watch them as a family!

Have a wonderful evening!

DeAnne Csada

From: Gary Vrckovnik
Sent: Oct 16, 2014 8:53 PM
To: Jen Knez
Subject: RE: Package Complete and Shipping
Hi Jen,

I received everything this afternoon - thanks for ensuring it arrived today!

I've had a chance to watch both DVDs, as well as import all of the .wav and .avi files. Everything looks great and I've had no issues importing the .wav files into iTunes and the .avi files into the Sony Vegas software I use for my video editing.

It's too bad that none of the films had audio with them, but I guess that was a limitation of the technology back then.

I am a completely satisfied customer and won't hesitate to use your services again for my own projects down the road, as well as recommending your company to all of my friends/family who may have similar needs.

Cheers and thanks again!


From: Dan Veldhuis
Sent: Oct 15, 2014 6:58 PM
To: Marc
Subject: Feedback
Hi Marc,

Thanks for the dropbox links. I was extremely impressed with the sound quality of the audio cassette conversion. I will drop off some more audio cassettes and records sometime on the weekend.

Take Care,


From: Jane Flook
Sent: Jan 9, 2014 11:19 AM
To: Jen Knez
Subject: Digital Treasures Follow Up
Happy New Year to you as well Jen!

I have to say my Mother was THRILLED and VERY APPRECIATIVE of the memory book we made for her. Words cannot express what those old photos mean to her and now she can flip through beautiful pages and enjoy them.

Thank you for your excellent personalized service. Since this was my first big project involving converting old slides - you were so helpful both in advising me with tips to make my photobook exactly how I envision and sharing my enthusiasm for the finished product. Your work on my old slides was excellent - creating superior quality digital images that we can store forever and create other projects. Your payment plan and follow up as efficient.

I will definitely refer your services and call on you again.


From: Paige Freeborn
Sent: Jan 8, 2014 12:24 PM
To: Jen Knez
Subject: Digital Treasures Follow Up
Hi Jen and Marc - and Happy New Year to you both as well!


Particularly hilarious to watch the nieces and nephews react to seeing all of us at their ages :)

Thank you so much for helping to make our Christmas EXTRA special this year!

I hope you both have a wonderful 2014 and I look forward to working with you again somewhere down the road!



From: John Griffett
Sent: Jan 25, 2014 7:16 AM
To: Jen Knez
Subject: Re: Digital Treasures Update
Hello Jen,

Just going over these last batch of negatives from Dave's collection.

They are GREAT!

You did a great job again.

I am very happy that on at least one of the negative pictures you put a before and after picture that you fixed up digitally. Clearly shows your skill. That's the one showing a big US bomber on the ground. You did an amazing job. I can't tell or see any sign of your repair. The original negative was in pretty bad condition. Really good job.

You should put those two pictures on you web site to show what you can do with old 70+ year negatives. I think your customer's would be impressed. Might get a few more clients for you.

I believe those two pictures were taken in Burma 1945.


John Griffett

From: Peter Colpitts
Sent: Jan 24, 2014 11:27 AM
To: Jen and Marc
Subject: Thank you!
I was happy to find some mid 1970's 8 mm film I then set out searching the net and I found Digital Treasures. Digital Treasures made the transition from old technology to digital technology a happy experience. Dealing with Digital Treasures I found them to care as much about my project as I did. It was comforting to know that I was shipping my treasure to someone that cared for it as much as I did. I was very happy when I received my film and a digital copy with some special needs that I had asked for fully intact and very well done. Hoping that I find some more of this footage I would not hesitate to use Digital Treasures in the future.


Peter Colpitts
Colpitts Design Inc.

From: Ryan Pannell
Sent: Jan 10, 2014 5:07 PM
To: Jen Knez
Subject: Digital Treasures Follow Up
Thanks Jen! Happy New Year to you too!

The transfers were the biggest Christmas hit; my folks were blown away by them and they were totally surprised. Plus, my wife was blindsided by our wedding video footage - which none of us had ever seen (9 years later…). Really special stuff.

Hope you guys are doing well, and thanks again for the awesome work!



From: Mary Jean Giliberto
Sent: Jul 29, 2013 10:50 AM
To: Jen Knez
Subject: Testimonial
Hi Jen,

My sister-in-law loved the pictures. She said the quality was even better than the professional pictures they had done at their wedding. Thanks for your help in making this special gift.

Mary Jean

From: Jim Vedder
Sent: May 30, 2013 1:58 PM
To: Jen Knez
Subject: Testimonial
Recently I was looking for a company that would be able to convert a VHS tape to a DVD. I knew that the tape was old and may not even be in good enough shape to be copied. It was very important to me as it was a tape of my wife who had recently passed away. I found Digital Treasures on the Internet, contacted them and they assured me that they would do their best. The tape was in bad shape but they did a great job in copying what they could. I have since recommended their services to my daughter who also had a good experience with Digital Treasures. I would never hesitate to recommend their services.

Jim Vedder

From: Bob Montgomery
Sent: May 26, 2013 9:06 PM
To: Marc Knez, Jen Knez
Subject: Re: My experience with Digital Treasures
I found my experience with Digital Treasures a real pleasure. I needed some slides and VHS movies put to DVD. So I searched the web and came to Digital Treasures. It attracted me because the site and picture gave me a feeling of trust and caring. I found this entrepreneurial young couple to be just that. Their service was fast and affordable. They guarantee their work because a glitch was quickly corrected. I was also impressed by their easy accessibility and friendliKnez to answer any questions. I wish every busiKnez had this personal touch of care and service. It's a busiKnez like this that will succeed.

Bob Montgomery

From: graham andrew
Sent: Apr 7, 2013 4:13 PM
To: Jen Knez
Subject: comments for the website
I am very happy with the end product – I have shown the videos to many of my family members and they are amazed at the quality of the video and stated that the cost was worth every penny to preserve such memories. As for any sort of feedback – I don't really have anything to add other than it was a very pleasurable experience and I am completely satisfied with the end result.

I with you both a very successful busiKnez and if I know of anyone needing digital preservation/conversion services, I will be sure to recommend your company.

With regard,

Andrew J. Graham
Research & Instructional Specialist
University of Toronto

From: Rav Rai
Sent: Apr 24, 2013 2:47 PM
To: Jen Knez
Subject: Testimonial
Jen and Marc,

Many thanks for transferring all of my family videos to dvds! I truly appreciate your fast and efficient service. Not only did you save me time but you provided me with memories to cherish forever. The dvds were organized chronologically and labeled beautifully. Thank you for the special touches.

I will definitely recommend Digital Treasures to friends and family. Thanks again for your prompt, professional service.

All the best,


From: Carolyn Cohen
Sent: Apr 23, 2013 11:11 AM
To: Jen Knez
Subject: Testimonial
Hi Jen,

My experience with Digital Treasures was extremely positive. Patient explanations were given for everything they did so that I was able to make informed decisions. The quality of the work was very good, and prices were reasonable. Jen and Marc were professional yet friendly every step of the way. Will definitely use their services again.


From: King Family
Sent: Apr 21, 2013 10:01 PM
To: Jen Knez
Subject: Thank you!
My Family and I sat down last night to watch the DVD. It was awesome!!!!

You and Marc did an outstanding job on film that was over 50 years old. We are giving this

To my wifes Mother for Christmas and we know she has not watched these in over 40 years.

She is going to love it.

Thank you very much again for the great job.

The King Family

From: Cunningham Hilary
Sent: Apr 2, 2013 5:31 PM
To: Jen Knez
Subject: My experience at Digital Treasures
My entire experience with Digital Treasures was a very positive one-from the video pick-up to its return as a DVD, all was done quickly, efficiently and professionally. I will certainly use this company again.

Thank you to Jen and Marc!

Best regards,

Hilary Cunningham

From: brooks virginia
Sent: Apr 18, 2013 11:03 AM
To: Jen Knez
Subject: Recommendation
I have had the satisfying experience of having Marc and Jen transfer many happy memories from tape to dvd. They are a delight to work with. The work was done expediently, with a personal touch and at a reasonable price. I am always keen to support local small busiKnez. I found Marc and Jen on the internet and immediately felt comfortable entrusting this work to their expertise. My instinct proved to be correct and I would not hesitate to recommend them to complete any of the wide variety of services they offer.

Virginia Brooks

From: Deborah De Marco
Sent: Mar 7, 2013 12:28 PM
To: Jen Knez, Marc Knez
Subject: Testimonial
I want to thank Jen & Marc at Digital Treasures for transferring priceless memories from various forms of media to DVD's. The service I received from the first phone call, was excellent. I didn't even have to leave home. All my media was picked up at my front door. I received the disc's a few weeks later. When I received the DVD's, some of the media did not transfer in a format I could read, I called them to let them know, they redid the disc and sent me another copy within a week. I'm sure that the problem with the first disc was my lack of knowledge, they re-did in a version I was familiar with. It was a pleasure speaking to you both and working with you. I have already spread the word. I highly recommend Digital Treasures, the level of customer service and workmanship is second to none.

All the best.

Deborah De Marco

From: sue
Sent: Mar 19, 2013 10:33 AM
To: Jen Knez
Subject: Videos
I was very pleased to be able to watch videos again that were long since forgotten. I loved that I was able to share moments from my own childhood with my children. Thank you so very much Jen for the quick and excellent service when transferring my precious memories from archaic video cassette to the newer digital format.

Cheers! Sue W

From: Sue Cheeseman
Sent: Feb 5, 2013 9:20 AM
To: Jen Knez
Subject: Your DT Experience
I am very happy with the end-product and the service; pick-up and delivery was easy and affordable, the care to keep my photos in order and to keep them separated in my chosen categories was lovely and the quality of the digital pictures great. My family very much enjoyed receiving these digital photos for Christmas. Thank you very much for making this happen

Sue Cheeseman

From: A Charles
Sent: Feb 15, 2013 7:40 PM
To: Marc Knez
Subject: Your DT Experience
Jen was professional and a pleasure to work with from the very beginning. I have been sitting on a number of photos and films of family history for years. I had never had the opportunity to look at any of the video's as we don't own any of that technology. Because of the work Jen had done we watch our video's and are able to look at my photo's in a professional and easy book that we bring with us to share constantly. It's great to share these memories with my sister's and my children. I would recommend and advise everyone to take the time to utilize Jen's services as what she did for me is magical and irreplaceable.

A Charles

From: Andrew Morton
Sent: Dec 12, 2013 3:15 AM
To: Marc Knez
Subject: endorsement
Hi Marc

You recently transcribed film of the British royal family dating back to the 1920s on to a DVD and flash drive. Thank you for your professionalism, care and attention to detail.

Andrew Morton
Royal biographer

From: Milena Pierri-Renda
Sent: Nov 7, 2013 6:51 PM
To: Jen Knez
Subject: Testimonial
Jennifer Knez one of my oldest and dearest friends, I can't thank you enough for the video you put together of my daughter Alessia Rose. Your creativity in collaborating and producing her life story through my most treasured photos and videos have touched my husband Rocco Renda and I on a level that you can't imagine. I am so honoured and proud to have the video played at her function this Saturday November 9, 2013 in front of 725 people. I came to you and your company, Digital Treasures, with such confidence that you would produce exactly what I wanted, instead you went over and above and superseded my every expectation! I love it, and can't wait to see the next production that your preparing for our Family.

By the way Jennifer Knez , Alessia loves it and has made me watch it over and over and over again since Rocco Renda sent it to me. She is so proud of her video and says "look mommy, its me" .... Thank you Jen


From: leah sherry
Sent: Nov 14, 2013 11:28 AM
To: Jen Knez
Subject: Re: Digital Treasures Update
Hi Jen. Yes the movie file arrived. It's great. The final piece in my digital life :) Did you receive the payment ?

David is actively pursuing his albums and will have them shortly so he can get them ready for you to scan.

My brother just received his copy of the pictures on a stick (he's in the army and was away until now) so I'm really excited to hear his reaction.

Next year I will be making a slide show with these pics for my mom and dad's memorial party.

I honestly don't think there is a single thing you could do better. I think you should try to stand apart from other companies that can be searched online. I think I picked your company because I like the name but I don't remember any other detail from the website that made me chose you. I think people should know they are getting extra special service from people they can trust. But I guess any website can say that. I don't know. I just feel lucky that I happened upon you. I've told some people about your work with families living with Alzheimer's and it's been very impressive to every one I tell. So maybe that's a discerning feature that tells who you are ?

I guess customer testimonials work too.

Talk soon,


From: Danny Rufo
Sent: Nov 12, 2013 6:57 PM
To: Jen Knez
Subject: Re: Digital Treasures Follow Up
Hi Jen,

Thank you, everything has been up and running great, I appreciate how much you and Marc really truly care about what you do, it seems a lost art in busiKnez today. I can't thank you enough and you'll be sure to have referrals from me forever.



From: Alainnah Robertson
Sent: Oct 31, 2013 3:26 PM
To: Jen Knez
Subject: Delighted with images!
Hi, Jen:

I've just finished looking through the photos and am delighted. It is lovely to have them all on disk, and now on my hard drive. I will be sending off the disks to the others in the immediate future.

Thanks you so much for your work! You have done a good job. They all look so much better than the originals. I'm thrilled, and I am sure everyone else will be too.

The Master said: "Is it not indeed a pleasure to acquire knowledge and constantly exercise oneself therein?" Analects of Confucius: Book 1, verse 1

From: Mark Grammer
Sent: Oct 31, 2013 10:34 AM
To: Jen Knez
Subject: Testimonial
Digital Treasures did a great job on converting my outdated video tapes to digital. They took the time to explain how to use the digital files and completed the work in a timely fashion. I highly recommend them to anybody who wants to move into the digital age with their home treasures.


From: Bryan Roby
Sent: Oct 22, 2013 11:37 AM
To: Jen Knez
Subject: Re: Digital Treasures Follow Up
Hi Jen,

Thanks for the followup. Yes...there were some tears shed...but all-in-all, it was a wonderful experience. It was strange, but wonderful to hear my Mom's voice for the first time in 15 years!

The end-product and the service, were both excellent, and appreciated.

I still need to tackle the slides now.



From: John Bart
Sent: Oct 18, 2013 1:33 PM
To: Marc Knez, Jen Knez
Subject: Testimonial
Hi Marc and Jen,

Mary and I wish to thank you for the great work you did in transferring the contents (Super 8 tape of our children when they were little) of an old, and poorly recorded VHS tape to a DVD and synchronizing a favourite music playlist with the video. You were very patient when we wanted to make changes and went to great lengths to make sure the music was exactly what we wanted. We were very pleased with the results and ordered a copy for each of our children to show to our grandchildren. Marc and Jen - your talents have created a digital family treasure.

Thank you,

John & Mary Bart

From: Katy Lewis
Sent: Jan 20, 2013 8:55 AM
To: Jen Knez, Marc Knez
Subject: Thank you
I want to thank you for creating a beautiful book of memories of my glorious life with my now deceased husband. I don't know if I will ever be able to put into words my joy and my husband's joy when we received the book.

You took a lifetime of wonderful events and showcased them in such a way that Billy and I were taken back to a place of peace and happiKnez. For this I am eternally grateful.

I will recommend your company to all my friends and anyone who needs your expertise!!!


Katy Lewis

From: Jane Cayley
Sent: Jan 16, 2013 10:43 AM
To: Jen Knez
Subject: Tip of the week!
Hello to friends,

I am sending out a note telling you about a service I discovered just in case you have the same need I did.

In my early years of parenting, we took all our photos using a 35 mm camera and had photos produced in 35mm slide format. Up until the teen years of my kids we amassed boxes of slide carousels, which as you know are obsolete today and have taken up so much storage space. For the past two years I have thought about, and looked into various services for conversion / digitization but didn't go any further. With my recent broken ankle and being ‘cooped' up, I took the time to cull my slides, and find a service that would digitize them.

I am so pleased to recommend Jen and Marc Knez

They took away 29 slide carousels ( after I culled), 13 old super-eight silent movies and 1 VHS gift someone had done of my kids, and digitized everything onto archive grade disks. Their work is great – and I have copies of everything on disks which I can now give my kids.

You or your parents may have some old slides you'd like to have digitized….I encourage you to visit their website to look into what they can do.

That's' my tip for the week!

Jane Cayley

From: tom leo
Sent: Jan 13, 2013 11:10 PM
To: Jen Knez
Subject: Your DT Experience
I could not have been any more satisfied with the service you provided as well as the end product.

The video of our band will now be enjoyed by all of us for years to come. Thank you so much for getting the conversion done so quickly. I was able to load it onto my daughter's laptop as soon as I got home.

Tom Leo

From: will stratton
Sent: Dec 12, 2012 6:48 PM
To: Jen Knez, Marc Knez
Subject: Digital Albums
I would like to thank you guys for putting together the Digital Albums/Scrapbooks (or whatever you want to call them) of our family trip to Africa… It was fun working with you guys to create memories that will last a lifetime. It exceeded our expectations in terms of quality and professionalism and sits proudly on our coffee table!

Will Stratton

From: Love, Robert
Sent: Dec 1, 2012 8:52 PM
To: Jen Knez
Subject: RE: Comments
We are very happy with our digital pictures and extremely satisfied with your prompt service.

Robert Love

From: Elvis Olivieria
Sent: Nov 8, 2012 3:28 PM
To: Marc Knez, Jen Knez
Subject: Comments
Enjoying the movies very much. Now we have video of early years of both children. Wedding video resulted in lots of laughs.

Thanks very much for quick turnaround. The service was very convenient and reasonably priced. I have already recommended your service to family and friends. They will get to experience the end product during the holidays when they are over.

I think one of the most important aspects of the service you provide is the trust factor as clients are handing over ireplaceable family memories. You made me feel comfortable right from the start.

Thanks again.

Elvis Oliveira

From: Edward Leon
Sent: Nov 11, 2012 1:18 PM
To: Marc Knez
Subject: Testimonial
To Whom It May Concern,

I had a recent experience with Digital Treasures in which I feel very comfortable relating to anyone else considering using their services. Both Jen and Marc were very professional in their approach and in the quality of work that was performed. In addition to this they were both pleasant and courteous throughout the entire process. I have no hesitation in recommending their services and engagement.


Edward F. Leon
V.P. of Merchandising
Leon's Furniture Ltd.

From: Jaime Cox
Sent: Oct 30, 2012 11:28 AM
To: Jen Knez
Subject: Family experience
I was so overwhelmed by the sheer volume of older photographs my family had, and they were never well organized. Jen at Digital Treasures took the time to learn who the people in our lives were, enhanced photos that were faded, blew up images that were important to us, and added some fantastic finishing touches to make our album personal and full of love. I would never in a million years have done this on my own - our family now has an "heirloom" of the last 70 years that is absolutely priceless. When I presented it to my father for his 61st birthday in March, he was so touched that he woke up that same night thinking about it to go through it again and again. Thank you Digital treasures for that amazing, perfect gift of memories.

Jamie C


Any Questions?

Call: 416 479 0903
Toll free: 1 866 559 1163
E-mail: info@digitaltreasury.ca
Fill out our contact form

Digital Solutions

Digital files on:
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Etobicoke office map

Etobicoke (HQ)

415 Horner Ave. #8
Toronto, ON, M8W 4W3
416 479 0903

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North york office map

North York

265 Rimrock Rd. #2A
Toronto, ON, M3J 3C6
416 479 0903

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Canadian Museum Association